Customers frequently mention the dishwasher's quiet operation and excellent cleaning performance as significant advantages. The third rack and reasonable price point also receive considerable praise. However, some customers have reported issues with the dishwasher's reliability and drainage system after a period of use. A few also noted concerns about the sturdiness of the door.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 769 reviews
Rated 5 out of 5 stars
Great quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great purchase for our household.. Very good quality for the price.. Stainless steel 100% inside and out.. Once running it’s very quiet and efficient with the cleanliness of the dishes.
I would recommend this to a friend
Rated 1 out of 5 stars
Worked for less than 2.5 years. Terrible Unit
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So we purchased this in June of 2022 (10/2024 as of writing). The first issue we noticed right away after purchasing. The dishwasher seriously holds in odor. Really badly. We regularly clean the unit and it always stinks. The next issue is the rotting racks. You can see in other reviews too that are older than a year, the racks begin to rot way too quickly. Last weekend the dishwasher decided to die by continuing to throw constant E4 error codes even after changing parts and draining. $537 in 2 years and 4 months. I was skeptical on buying an insignia back then, but we liked the look of the unit. We should have went with a better known brand. The one year warranty is an expiration date. Insignia support is slow, not helpful and unresponsive, they don't do anything to troubleshoot. When they sent me suggested part numbers to look up in their system to purchase, the parts didn't even exist, lol. I can say I switched to a better brand this weekend based off of consumer reviews. DO NOT BUY!!!! I REPEAT, DO NOT BUY!!
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your detailed experience with the Insignia™ 24” Top Control Built-In Dishwasher. We’re very sorry to hear about the multiple issues you’ve encountered, from the odor retention and rotting racks to the E4 error codes and difficulties with our support team. This is certainly not the experience we want for our customers.
Your feedback is extremely valuable to us, and we take these concerns seriously. We apologize for the inconvenience and frustration this has caused. Please reach out to our Insignia customer support team (877-467-4289) again, as we would like to investigate this further and find a way to make things right for you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had water damage from dishwasher the board's were replaced Best buy hauled off Old Left the new dishwasher and came back to install very nice installation and service
I would recommend this to a friend
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice item . It fit in my area just perfect . Great install.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 1 out of 5 stars
Best Buy customer service lacking
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the dishwasher, works great
Best Buy is terrible received it dented, Best Buy online customer service stated call the store to remedy this situation. Useless run around.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Dear Outofluck, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
Rated 2 out of 5 stars
Ok for price. Needs replacement parts ou of box.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent unit for the price. However, to rack came bent/broken. And bottom rack goes off of track when opening/closing.
I would recommend this to a friend
Rated 1 out of 5 stars
Out of spec water intake valve
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine is great, But the installation is a disaster! I tried THREE 90 degree water inlet elbows from three different palces, 1st one is from a dishwasher install kit sold buy bestbuy, 2nd one is from local homedepot, 3rd one is from Amazon, NONE of them can get into the valve for more than 3.5 turns even without teflon tape! I am waiting for 4th one from eBay, but am not expecting much difference. Its not my first time to install a dishwasher, never had this problem before. Most likely will have to return it, and i don't dare to buy the same model as a new one may have same problem.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Brian,
Thank you for taking the time to review our Insignia™ - Top Control Built-In Dishwasher with Recessed Handle - Stainless steel. I understand you found it uncomfortable to use since it was not installed properly and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the 3 racks. It has a variety of cycles , very convenient.
I would recommend this to a friend
Rated 1 out of 5 stars
Not a good dishwasher
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not clean dishes. We run about every day or every other day and the dishes often have food still stuck on 30-40% of the load. Very disappointed. We love our insignia washing machine but the dishwasher is a big fail for our family. The only reason we traded it with the Bosch we had was because we changed all appliances from white to stainless. Dont waste your money on this
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there!
Thank you very much for taking the time to review our Insignia™ - 24” Top Control Built-In Dishwasher with 3rd Rack, Sensor Wash, Stainless Steel Tub, 49 dBA - Stainless stee. I know that this could be an unfortunate situation that it does not clean dishes, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support Irene www.insigniaproducts.com/support
Rated 1 out of 5 stars
Leaky unit and water doesn’t drain
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time buying bestbuy brand product. Really wants this to work however it’s both leaking slowly and water didn’t drain completely when the cycle is complete. Help!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oh, where do I even begin to express my undying love for the Insignia™ 24" Top Control Built-In Dishwasher? This kitchen marvel has revolutionized my life in ways I never thought possible. I feel like I've ascended to a higher plane of domestic bliss, all thanks to this magnificent piece of engineering genius!
First of all, let's talk about the sheer elegance of the design. The stainless steel exterior gleams with an almost ethereal beauty, transforming my kitchen into a space worthy of a Michelin-starred restaurant. It's not just an appliance; it's a work of art! Every time I walk into my kitchen, I can't help but admire its sleek, modern appearance. It's like having a celebrity in my home, and I'm the star-struck fan!
Now, let's dive into its performance, which is nothing short of spectacular. The 49 decibels of noise it emits while in operation? It's a mere whisper, like the soothing murmur of a babbling brook. I can run it even during the most intimate dinner parties without a single worry about disturbing my guests. It's so quiet that I sometimes forget it's even there, but the sparkling clean dishes remind me of its tireless dedication.
The 3rd rack – oh, the 3rd rack! It's like the secret treasure chest of the dishwasher world. This bonus feature allows me to fit in all those oddly-shaped items that used to be a headache to clean. Wine glasses, utensils, and even those delicate china plates are cradled and cared for as if they were the Crown Jewels of England. It's a game-changer, a game I'm now winning effortlessly!
And then there's the Sensor Wash. It's like having a psychic dishwasher. It knows exactly how dirty my dishes are and tailors the wash cycle accordingly. My plates, glasses, and silverware emerge from the dishwasher not just clean but pristine, like they've been blessed by the dishwashing gods themselves.
But wait, there's more! The stainless steel tub ensures durability and longevity. It's like the fortress of cleanliness, built to withstand the test of time. No matter how many dishes I throw at it (not literally, of course), it stands strong and resolute, ready for the next load.
In conclusion, the Insignia™ 24" Top Control Built-In Dishwasher with 3rd Rack is not just a kitchen appliance; it's a love affair. It's the unsung hero of my home, silently and efficiently taking care of the dirty work while I enjoy more of life's precious moments. If you're looking for the perfect dishwasher to elevate your culinary journey, this is it. Trust me, your dishes will thank you, and you'll wonder how you ever lived without it. It's a love story between me and my dishwasher, and I wouldn't have it any other way.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Very quiet!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love this dishwasher, the look, how it cleans , and easy to use. This is the most quietest dishwasher washer I have ever encountered out of 4 I had in the past. This one in 1st place so far.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your wonderful feedback on the Insignia™ 24” Top Control Built-In Dishwasher with 3rd Rack, Sensor Wash, Stainless Steel Tub, 49 Dba, ENERGY STAR Certification in Stainless Steel. We're thrilled to hear that you love its design, cleaning performance, and ease of use. It's fantastic to know that this dishwasher is the quietest you've ever encountered and ranks first among the ones you've had. Your satisfaction is our top priority, and we're delighted that you're happy with your purchase. Ivy | Insignia Support
Pros mentioned:
Cleaning performance, Noise level, Third rack
Rated 4 out of 5 stars
Works well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and installers were efficient and tidy in doing their job. The front plate of the dishwasher was dented so a new front plate had to be ordered and installed. I was able to use the dishwasher while waiting for the replacement plate to be installed. Haven’t used the third tray yet but it’s a good option to have. Cleans and dries well and quiet compared to my old Maytag.
I would recommend this to a friend
Pros mentioned:
Noise level, Third rack
Rated 5 out of 5 stars
My Kitchen’s Silent Hero
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had the dishwasher in my kitchen now for six months, and let me tell you, it’s been a real game-changer.
• Stylish Stunner: First off, this thing looks sleek in stainless steel. It’s like the James Bond of dishwashers, adding a touch of elegance to my kitchen.
• Whisper-Quiet: You won’t believe how quiet this dishwasher is. It’s like it whispers while doing its thing at just 49 dBA. No more loud clanking during dinner parties or movie nights.
• Smart Cleaning: The Sensor Wash feature is a genius. It figures out how dirty your dishes are and tailors the wash cycle accordingly. No more guesswork.
• Extra Space: That 3rd rack is a lifesaver. It’s like a secret compartment for utensils and small stuff, freeing up more space below.
• Stainless Toughness: The stainless steel tub isn’t just for looks; it’s tough and helps with drying. Say goodbye to post-dishwashing towel sessions.
In a nutshell, the Insignia 24” Dishwasher isn’t just a kitchen appliance; it’s my silent hero. It looks good, cleans like a pro, and keeps the peace. Highly recommend this one!
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Cons mentioned:
Reliability
Rated 4 out of 5 stars
The Dishwasher Your Looking For
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher is our second we purchased, we have two homes. It is amazingly quiet and the simplicity is suberb. This is what sets this dishwasher apart from the super expensive ones out there.
People, it gets your dishes clean and quietly to boot. Yes, it does exactly what it is supposed to do. So why would you pay crazy prices for anything more.
We gave 4 starts out of five because, yes, you can tell some parts are plastic and could have been made better. However, if they last, that will be something we will experience over time.
Insignia, we hope you run with this, take over where Sears left off...the appliance company everyone goes to. We also own one of your freezers...superb quality. Keep up the great work.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use, Noise level
Rated 4 out of 5 stars
Cleans well and does it quietly.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good....I bought this unit to replace a GE unit that only lasted 4.5 years. This unit runs quietly and cleans well. I like the third rack and use it for silverware. The settings are easy to see and use. Certainly a great value for the price.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Fantastic dishwasher!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher is fantastic. I am so happy I chose this to replace my last one. It holds so many dishes and because of the third tray for utensils, I do not need a basket on the bottom rack giving me even more space. I do not have to rinse my dirty dishes too much and everything comes out spotless. It is also very quiet.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use, Third rack
Rated 5 out of 5 stars
Great dishwasher great price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After delivery was cancelled twice i didn't have any faith in the dishwasher, I was wrong. I love the simple panel and 3rd rack for silverware. I have only used the express program which works nicely to thoroughly clean the dishes. If in doubt because of the reasonable, price buy it, it works great. Medium easy to install. Thumbs up.