Customer Ratings & Reviews
- Model:
- NS-HG25507
- SKU:
- 5711902
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the quality of the 12' 4K Ultra HD HDMI Cable, its HDMI functionality, and its convenient cable length. Users also appreciate the ease of use and compatibility of the product. Some customers have reported signal loss, but this seems to be a minor concern overall.
This summary was generated by AI based on customer reviews.
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok product. However, sometimes the cord needs to be jiggled or moved a certain way in order to display the picture. It can be finicky. We had more problems with it the first day than any other. Now it hardly needs moved, so that's good.
I would recommend this to a friendDid not work for a Microsoft Surface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable did not work for a Microsoft Surface computer. I bought them 2 separate times and neither worked
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 4' 4K Ultra HD HDMI Cable - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
Je
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can get the same cable a lot less cheaper someplace else if you bought a cheap cable it’s going to work just as good as an expensive one
No, I would not recommend this to a friendNot all cables are the same.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as promised by the sales person, did not work well between the roku box and the television. Had to buy another cable that did work.
No, I would not recommend this to a friendnot 20 K
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable did not work with my Sony LED TV. Tried two cords. Neither worked. TV worked fine with the old cords.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tomtee,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
connecting cords
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cords do not work as advertised. After just a short period they frayed at the ends Would not purchase again
No, I would not recommend this to a friendCables do the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These HDMI cables do the job. They are not the best quality but for something that does not need high resolution it is fine. I purchased it to use my laptop and be able to hook it up to hotel room TV's when I travel.
I would recommend this to a friendPoor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy another item from this place. Tried to return an unneeded item completely seal in the original box, with a receipt and was rejected.
No, I would not recommend this to a friendDid not support 4K projector.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable did not support a 4K projector. Spent way to much time trying to diagnose the problem
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 12' 4K Ultra HD HDMI Cable - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
Not for this application
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not applicable to Sound Bar. Must have e/ arc cable. Technician did not have. Said none in store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WOWWOW,
Thanks for taking the time and effort to leave a review with our Insignia™ - 4' 4K Ultra HD HDMI Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Cheeply made
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt even work its the worst cable I have out of all HDMI
No, I would not recommend this to a friendNot what I bought!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I bought! I bought the JW micro usb 6' cable which is a very nice shielded cable. Don't get how best buy could mix that up! I'd give the JW 5 stars! The insignia ones break inside all the time
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, My fault for trusting Best Buy and not testing that it actually worked, Especially if they only give you 2 weeks to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marcie!
Thank you for taking the time to review our 8' 4K Ultra HD HDMI Cable, I understand how helpful HDMI cables can be and not being able to fully enjoy all their features can never be fun, that's why I would kindly ask you to contact us using the link below, we'll be more than happy further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
BUMMER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to use it as my home theater projector has yet to be installed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidD,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 4' 4K Ultra HD HDMI Cable - Black @ BestBuy. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Terrible cord.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable was terrible. I returned it the same day. The picture was grainy and the connection was loose. Spend more and get a better cord.
No, I would not recommend this to a friendToo long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installation the signal would not send from a DVD player to the TV. I moved the DVD player and used a shorter course with no problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We do apologies to see that the HDMI cable didn't fulfill your expectations. I will take this feedback to my team so that we can ensure this does not happen in the future.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Didn’t need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it would have been fine but we already had one and told the sales person as much but she felt we needed it. Item was returned.
I would recommend this to a friendDon't wast your $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is OK, for your kids games or DVD that is in their room; but not for you guys' that watch the games or want Great sound and video from your movies. You've just bought the Big TV now get good cables.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it was cheap ...... now i know why. This cable made the picture turn out all pink .... went and bought a monster cable instead
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your honest comments about this cable, please remember that we are here for you! Please contact us so that one of our agents can troubleshoot and find a solution to this issue. Please visit: www.insigniaproducts.com/contactus .- Louie L. Insignia Support.
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this did not function when I connected it to my projector. Have had good luck with insignia products in the past, but it is what it is.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your HDMI Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support