Customer Ratings & Reviews

I received this washer as a replacement for my old one which was an Amana. The Geek Squad protection plan is definitely worth it. This is my first Insignia and so far I am satisfied with the ease of use. It was dented at some point between my order being shipped and the delivery, but it hasn’t impacted it operationally.

I was skeptical but got a great machine for a great price - cleans exceptionally well, smaller footprint with larger capacity than old machine. If budget is first priority - this washer is a good choice.

Literally the best quality ever , I had no issues with it and it was easy hook up ! I still have until this day . Recommend, especially if you have a small apartment with washer n dryer hook up !

It has been cleaning and scrubbing and making us shine! Easy to use, large capacity and gets job done

Have had no issues with this washer. It’s quiet & deeper than expected.

I like the compact size, but the capacity is very good.

This washer works great. I previously had a front loading washer that would make dirty streaks on my clothes occasionally when I washed them. This one cleans great, and it doesn’t leave any streaks. It’s also easier for me to load and unload when compared to my front loader. Great buy!

I really enjoy my washer. It's so silent and very convenient. I'm very short, but I have to reach so far to get my clothes out. I love that. I would like to get an insignia dryer for a reasonable price, nothing over $380 including taxes.

I was looking for a simple no high tech small washing machine and this was bigger than it looks, very deep and holds a lot. It is very quiet. Does a great job.

We are very pleasantly surprised with the apparent quality and performance of this washer. Having bought a new front loading HE washer 10 years ago that needed repair, we realized that it was at the end of its life. This washer reminded us of how huge the difference was with capacity in comparison with front loaders. The huge stainless steel drum is capacious, but the smart technology decides the water level needed for whatever you want to wash. Multiple bulky but light items that I would assume needed high water levels were washed perfectly with the amount of water the machine decided. So far we are impressed.

I am very happy with my purchase. I have used this machine regularly and it really cleans my clothes in record times. Thanks for the free delivery too I don't get out much.

It's hard to find the right washer, due to the narrow doorway is needs to fit through. The washer is nice. The service, not so much. The drain hose was too short. (Needs to drain above the washer). I paid for installation and since the hose didn't reach, they would not install the washer. They wouldn't even remove the hose from the old one so I would re-use the extender. I've complained twice now and still have not been credited with the installation costs.

I had to get use to teh idea that this washer was smarter than me. Went to figure out teh AUTO mode adn when I used the machine the first time adn looked in, after stopping the cycle to open it, I looked in to see hardly a drop-seemingly, of water. I added water! LOL!!! Well 3 weeks in now adn I realize that this adn many others are a whole new idea- they weigh the load, and then figure out all teh logistics to clean the load, and honestly it does a great job. I am looking forward to seeing how much water I did not use since getting this machine AND I am still on the same detergent, bleach, softener bottles I use that little. So, folks we all obviously use way too much water, detergents, softener, and bleach in past "traditional" machines. I am VERY HAPPY with this new washer. (But for giggles, when you get this machine, open teh loader up after about 10 minutes and be prepared to be amazed at how much water it DOES NOT take to wash clothes.)

Works quite well. Should have measured the length of the washer lid before deciding. Had to rig a Velcro strap system to keep the lid open while loading items - that or have to hire a carpenter to move the shelf above the machine. The delivery men, not employees of Best Buy, were extremely rude to my elderly disabled mother when she asked where the new hose was that we purchased for the new washer (it was in truck, they were none too thrilled to have to retrieve it) - wish I had been there when they arrived. I want to say no reflection on Best Buy...but...... Overall, got what we paid for.

I rate the washer as a high performance appliance. It is quiet and effective. I am very glad I purchased this new addition from Best Buy.

Its quiet washes fast there are times washer wont drain all the way but good value for the price

Great product my clothes never come out dirty or smelly, love the fact it has the agitator in it! Just don’t over load this is meant for smaller loaders

Excellent quality and perfect size for small spaces. Cycles run well and runs quietly. Great value.

Nice smaller profile washer which is really good if you have a limted footprint area. So far, it works well and is on the quiet side. Has varied settings including delicates and drain/spin. Delivery and installation was good and they hauled away my old washer. So far, so goood.

Quiet, efficient and easy to use. My clothes come out smelling so clean!!