Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size for a smaller laundry room. Will be purchasing the insignia gas dryer as well!
I would recommend this to a friend - Pros mentioned:Ease of use
Washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with my purchase it works really well and easy to used
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LizV! Thank you for your positive feedback on the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White. We’re delighted to hear that you’re happy with your purchase and find it easy to use. It’s great to know that our product works really well for you.
Your satisfaction is our top priority, and we’re glad to hear that our product met your expectations. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is a great product however I paid for installation and it was installed incorrectly.
I would recommend this to a friend- Pros mentioned:Price
Good Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s well worth the money. Although, I don’t like where you place the laundry soap at.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HollyG, thank you for the positive feedback and for bringing up your concern about the placement of the laundry soap. We will definitely take your suggestion into consideration and see if we can make improvements. We appreciate your input! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Price
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price.I would recommend this to anyone
I would recommend this to a friend - Pros mentioned:Price
Very pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Affordable and arrived very quickly. The delivery men were friendly and professional. Looking forward to buying the matching dryer!
I would recommend this to a friend Great price for a solid product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia always makes great products that fly well below regular product prices. This washer works perfectly and we have no issues
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chrisafurr, thank you for the great feedback! We're glad to hear your washer is performing perfectly and that you're enjoying the value Insignia products offer. We appreciate your support! Patricia | Insignia Support
- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of machine. Would recommend it every time to everyone
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ washer! We are glad to hear that you are enjoying its performance. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Best Buy. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a little bit narrower than most other washers this one fit perfectly in my laundry area. I love the auto selection of the load size.
I would recommend this to a friend - Cons mentioned:Spin cycle
Don't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. It's very sensitive for balancing load; can't force to skip a cycle and today 5/27/22 - refuses to spin, emptied small load of clothes (no jeans, no blankets, no towels) simply shirts and pants light weight and since couldn't bypass most cycles- I had to rinse "water" at least 3 times and still stops on spin. No error lights indicated, tried the tips shown- which were few- such as "make sure the drain hose is not kinked"- well been using for 14 months so why suddenly would the drain hose kink. assume out of warranty; checking now. but have never been impressed from the purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We apologize for the frustration and inconvenience you've encountered with the washing performance, particularly with regards to load balancing and spinning issues. We understand that our product didn't meet your expectations, and for that, we're truly sorry. Unfortunately, since you're no longer within the warranty period, we won't be able to provide repair or replacement assistance. However, we appreciate your feedback and will take it into consideration as we continue to improve our product design and performance. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Purchased less than a month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this washer three stars. Too soon to tell.
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far very good product good price for the money!
I would recommend this to a friendWasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer had stopped working bought this one to replace my old model and I’m loving it
I would recommend this to a friend- Pros mentioned:Price
Washer amd dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer was purchase ad a pair. It sold at a very good price. It fit perfect in the spot that was allocated for this item. I'm very satisfy with this item.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I am short, so I feel like I have to climb in it to get my clothes out though. But all the clothes I thought were clean before obviously weren’t. This works great!
I would recommend this to a friend Great Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a washing machine and stumbled on this. Talk about needle in a haystack. It works well and holds a lot. I LOVE IT
I would recommend this to a friendNO TITLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has performed as expected. The spin cycle saves time in the dryer. I will continue to monitor the operation of the washer over time and will let you know if any problems arise.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're delighted to hear that the washer has met your expectations and that the spin cycle is helping you save time in the dryer. Your feedback is valuable to us, and we appreciate your proactive approach in monitoring the washer's performance. Please don't hesitate to reach out if you encounter any issues or have further insights to share. Ivy | Insignia Support
- Pros mentioned:Price
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price. Best Buy was able to deliver it quickly.
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer work great would recommend this to anyone
I would recommend this to a friend- Cons mentioned:Reliability
Insignia Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay but it starts and stops many times during washing & rinsing. It quietly does this but I find it unsettling.
I would recommend this to a friend
