Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Very pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Affordable and arrived very quickly. The delivery men were friendly and professional. Looking forward to buying the matching dryer!
I would recommend this to a friend washer machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my mother is very happy with this gift for her home
I would recommend this to a friend- Pros mentioned:Size
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a little bit narrower than most other washers this one fit perfectly in my laundry area. I love the auto selection of the load size.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and work perfect to clean my work uniform
I would recommend this to a friend Great spin cycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job washing clothes and has an outstanding spin cycle. Good price too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that it does a good job washing clothes and has an outstanding spin cycle. Your feedback is greatly appreciated and helps us continue to offer products that provide great value for our customers. Jeth | Insignia Support.
Not a very dependable washing machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine was "professionally" installed by Best Buy workers but the cords have come apart twice & the washing machine jumps around sometimes to the point it will cut off & since my laundry room is outside, sometimes I won't know for hours.
No, I would not recommend this to a friendInsignia Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works well but adding fabric softener gets mixed with detergent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer in White! We're pleased to hear that the washer works well for you. We apologize for any inconvenience caused by the fabric softener mixing with the detergent. Your feedback is valuable, and we'll certainly look into this issue to improve our products. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support
Great Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a washing machine and stumbled on this. Talk about needle in a haystack. It works well and holds a lot. I LOVE IT
I would recommend this to a friend- Cons mentioned:Spin cycle
Don't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. It's very sensitive for balancing load; can't force to skip a cycle and today 5/27/22 - refuses to spin, emptied small load of clothes (no jeans, no blankets, no towels) simply shirts and pants light weight and since couldn't bypass most cycles- I had to rinse "water" at least 3 times and still stops on spin. No error lights indicated, tried the tips shown- which were few- such as "make sure the drain hose is not kinked"- well been using for 14 months so why suddenly would the drain hose kink. assume out of warranty; checking now. but have never been impressed from the purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We apologize for the frustration and inconvenience you've encountered with the washing performance, particularly with regards to load balancing and spinning issues. We understand that our product didn't meet your expectations, and for that, we're truly sorry. Unfortunately, since you're no longer within the warranty period, we won't be able to provide repair or replacement assistance. However, we appreciate your feedback and will take it into consideration as we continue to improve our product design and performance. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty solid machine for the price. No problems so far
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! We're glad you're finding it to be a solid machine and haven't encountered any problems so far, especially for the price. We appreciate your positive feedback! - Carl | Insignia Products
- Pros mentioned:Noise level
Best Washer so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the silence this washer produces. It does take a little longer to wash, but cleaner clothes is appreciated. I cannot wait to enjoy the dryer(backstocked two months now) out woth it.
I would recommend this to a friend Rayna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good, basic product, that meets our needs with a good price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanT,
We appreciate your feedback! It’s great to hear the washer is meeting your needs and delivering solid value. Thanks for choosing Insignia for your home essentials. Patricia | Insignia Support
- Pros mentioned:Ease of use
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is so easy to use. I call it my smart machine. Love it.
I would recommend this to a friend - Pros mentioned:Size
Necessary Thing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but not great.Only bought because It fits the space I have!
No, I would not recommend this to a friend - Pros mentioned:Price
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the value. I needed a replacement for my old washer. It's a much better washer, or at least it seems
I would recommend this to a friend Good Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Love almost all of the features. There is only one downfall to this washer is that if you use fabric softner, it ends up being dispense before you even start the washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, AlannaH, for your honest review! We're glad to hear that you love almost all the features of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We understand that the early dispensing of fabric softener can be an inconvenience. Your feedback is important to us, and we'll make sure to pass it along to our product development team. If there's anything we can do to assist you further, please don't hesitate to reach out. We appreciate your input and hope to better serve you in the future. Ivy | Insignia Support
- Pros mentioned:Size
we are Satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working out Great for us? All the extras we need and it's not a small machine at all
I would recommend this to a friend - Pros mentioned:Noise level
Washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent and efficient. Fit perfectly in assigned closet
I would recommend this to a friend - Pros mentioned:Noise level
efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and sturdy. Hardly know its running and spins very steady
I would recommend this to a friend - Pros mentioned:Price
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low price for a washer and great for every day use.
I would recommend this to a friend
