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Customer reviews

Rating 4.3 out of 5 stars with 2378 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,378 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    washing machine review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine. Very happy with it. I thought it had good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having so many choices for cycles. It does a very good job on delicates

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrendaF! It’s great to hear you’re enjoying the variety of cycles, especially for delicates. Thanks for the thoughtful review!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Excellent price Size was Perfect Delivery and installation Excellent Very satisfied!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the value. I needed a replacement for my old washer. It's a much better washer, or at least it seems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the Washer's performance, the spin cycle at the end of the wash is very good as it gives the dryer less work and takes less time to dry the clothes. Also the control are easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a year with no issues. Had to remove door jambs as size is not accurate

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a new washer as the lne she had went out, we were able to purchase this one for a good price and it is perfect for needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in 8 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought July 11, 2025. Today, march 23, my daughter says to me 'I smell something burning' It was the washer. The drum seized and apparently the motor burned out (the burning smell) Currently on the phone with the warranty people. I have truly never had this issue and we've bought alot of washers over the year due to selling houses and leaving the appliances. Can NOT recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price! I absolutely love the ease of operation and how quickly a load of clothes finishes. The alert at the end of the cycle is also greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy for the price and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best not complicated to use not a lot of bells and wisles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer pretty affordable, would make more sense to have them available in store for how little they are

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, JamesB! We're glad to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a great and affordable choice. Your suggestion about in-store availability is appreciated and will be taken into consideration. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, please feel free to reach out! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and sturdy. Hardly know its running and spins very steady

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy this machine is not loud like the one I had before, but it is strong because it ripped one of my shirt.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr. Taylor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a single man who worked hard all his life.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Had it for about a year now and still works wonders

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with wash machine purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up from store....staff very efficent......easy setup and washer is meeting our expectations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, but has an error in under 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for about 2 years at the end of cycles i get a "pcb failed" error where the cycle almost finished but didnt drain. After running a drain cycle its better, but not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Much more than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a pinch for a set, so much more than I expected for the price. Has enough bells and whistles toget the job done well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best helper ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact but very efficient washer. Good value and the delivery and service installation was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little washer. Works great for our family of 3.

    I would recommend this to a friend
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