Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, noise level, price, ease of use, and size of the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. Many find it user-friendly and appreciate its capacity. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do a fine job of cleaning clothes. But, it's the loudest machine I've ever had. So loud it sounds like someone banging on the wall every time it changes cycles. Scares the cat.
No, I would not recommend this to a friend"Best Buy" literally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good washer, and best price around. like having the extra rinse option, too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're pleased with your washer and found it to be the best price around. It's great to know that you appreciate the extra rinse option as well. Your satisfaction is our top priority, and we appreciate your support.
- Carl | Insignia Products
- Pros mentioned:Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Delivery guy was awesome Great customer service
I would recommend this to a friend Good washer for the best price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer i can buy. Installation was simple. So you dont need a technician to do it. Just use plumbers tape and get some hose extensions
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnthonyM,
Thank you for your review! We’re thrilled to hear that you consider the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer the best washer you could buy. It’s great to know that the installation was simple and that you didn’t need a technician. Your tip about using plumber’s tape and hose extensions is very helpful! If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Ease of use
Happy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy setup, great value. Recommend highly
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nice deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer cleans well in cold water and it fits well in my laundry room
I would recommend this to a friend Works well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well! Sometimes it leaves a weird residue on the clothes though like it didn’t wash them fully
I would recommend this to a friendBeats Out the Expensive Machines Hands Down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an incredible machine. We bought this as a basement spare waiting for our regular washer/dryer set to be delivered and installed. (Over a month now) Our regular washer died so we were out of luck. This machine does a really great job, extremely quiet, and everything comes out smelling fresh. It works so well we are considering canceling the order and using this machine.
I would recommend this to a friend- Pros mentioned:Ease of use
Top-Loading Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and operate. Love the savings on the water level adjustment and automation.
I would recommend this to a friend Awesome sauce
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastically would highly recommend. Good price too!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic feedback! We're thrilled to hear that our product works fantastically for you and that you highly recommend it. We're also glad you found it to be a good price. Providing excellent performance and value is our goal, and we appreciate you taking the time to share your positive experience.
Keith | Insignia Support
- Pros mentioned:Cleaning performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, great product. Exactly what was needed.
I would recommend this to a friend Perfect machine for a small household.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this machine for a few months now and its been absolutely perfect. It does exactly what tou need it to do and nothing more. It doesn’t have fancy features ir anything but if you are on a budget for a washer then this is a very good purchase.
I would recommend this to a friend- Cons mentioned:Lid quality
Insignia washing machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where to start....lid is already cracked and split right in the front middle, needs support added, because the lid is made of plastic, making it EXTREMELY flimsy. Now the latch that locks the lid is messed up and have no idea why. So now the washer won't work due to it not latching properly. The drum is deep and huge but you can only add 6 lbs of dry clothing to it which takes forever to do laundry especially if you have a heavyset person in your home. Would not recommend at all!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ElizabethL,
We do apologize for what happened to your Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I have the matching dryer and both work great!
I would recommend this to a friend Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very neat and it spins the clothes dry and it has very fast wash cycle
I would recommend this to a friendGreat service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service with a smile and fast very helpful to
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AnthonyH! We're delighted to hear that you received great service with a smile and found the assistance helpful and fast. If you have any other feedback or need further assistance, feel free to reach out. Enjoy your new Insignia washer!
- Shiela | Insignia Support
- Pros mentioned:Size
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small washer. Perfect for small home or apartment
I would recommend this to a friend - Pros mentioned:Ease of use
My laundry machine is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My close so clean whith normal washer and so easy to go laundry know
I would recommend this to a friend - Pros mentioned:Price
Thank you Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great price! Great service from Best Buy too!
I would recommend this to a friend Great washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mother for mother's day. She absolutely loves it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that your mother loves her Mother's Day gift. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support