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Customer reviews

Rating 4.6 out of 5 stars with 12991 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the 32" Class F20 Series LED HD Smart Fire TV's picture quality, price, and easy setup. They appreciate the great size and picture quality, saying it's perfect. Many customers also love the Smart TV features and find it easy to use. However, some customers have expressed concerns about the remote control's navigation, durability issues, slow performance, connectivity problems, and insufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 12,991 reviews
  • Pros mentioned:
    Easy setup, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Small and powerful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to have it in my office! and it’s absolutely wonderful! the quality is amazing and the volume is great! you just plug it in and follow the steps, and it quickly updated. connected the tv to my amazon account and was able to download all the streaming apps (apple tv+, hbo max, viki, netflix, hulu) instantly!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Ultimate TV Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV from Insignia Is sure to give you euphoria! It’s equipped with all the latest & greatest smart features Including enhanced sound via Onkyo speakers. Alexa is built into the remote, And she responds to your each & every quote. The setup is easy – just plug & go! More than 500,000 streaming movies & shows upon you will this TV bestow. The LED display offers vivid colors that are rich & deep. With powerful speed that won’t put you to sleep. The multiple HDMI and USB inputs really make a difference. For the ultimate home theater connection experience.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Tani,

      Thank you for sending such as positive and detailed feedback regarding our 32" TV. I am very happy to read that our unit has lived up to your expectations. It is always pleasant to to read such nice comments from our customers. Please do not hesitate to get in contact with us at the link below for any help you may need with your unit. We are here for you.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing for the price!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have purchased this 32” Smart Fire TV for one of my guest bedrooms. The picture is clear. You don’t have to have cable! The sound is amazing and keep it low, because the sound is clear. You won’t need a sound bar at all, unless you get one for DVDs. The connection and set to my WiFi was effortless.. This TV is perfect and I am glad I ignore the reviews and took advantage of getting a great TV for an amazing price. I’m a happy camper!!!! ☺️☺️☺️

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Awesome TV at a great price!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Insignia Fire TV’s. I bought 3 so why not 1 more? This 4th Insignia tv was for my daughter and she loves it. I can set parental controls and feel comfort in knowing I can control the content of what she is able to watch for her age. I haven’t had any issues and the tv setup is so easy. I love how I can link it to my Amazon account. This tv has a great picture and is so lightweight! I only had to call customer service to help me reset one of my remotes and I was very impressed with the helpful customer service I received. I also love my BestBuy location here in Metairie, LA. I always shop at the Veterans location....never go anywhere else. Thank you to the manager and team members at this location!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value with a few caveats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value overall. TVs have gotten so inexpensive that they are almost giving them away. Turns out there is a reason for that. More on that later. First the caveats, Number one this is only a 720P. I didn't think to even check as I didn't know they still made TVs with that low a resolution so I'm a bit disappointed with that. Second, the app selection is good and almost unlimited ability to download is really good. But it has limited memory (about 4 GB) to store apps. I installed a 128 GB USB drive but I'm not convinced it's going to let me store apps on the drive. Third, for some unknown reason when watching an app it inexplicably returns to the home screen in the middle of a program. It's more of an annoyance, but it is annoying. Last caveat, sometimes the apps become unresponsive or totally lock up. More than once I've had to unplug it and plug it back in. So all that being said for what I paid it's a nice Smart TV with a lot of features. Oh and why are they so cheap? because in the fine print they are collecting all your private information and viewing habits and selling it. It has the unadvertised ability to pause live over the air TV. I'm sure they sell that information as well, so be careful what you pause on. Finally, it has a really nice guide for free live over the air TV which I view using an antenna that is about 60 years old. Most people don't even know that such a think still exists but the best picture quality is the live over the air signal. It even integrates the Live TV and the Apps which makes it convenient to find the programs you like. For a kitchen TV it is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Good TV for humans and cats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a sturdy TV. I mounted it low on the wall so my cats could play Cat TV when I’m working. The picture is good and the remote is easy to use. I have other smart TVs so it was easy for me to set up. I like that it’s a fire tv and has ability for other apps. It’s cat approved too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Thought it was gonna be harder than it was!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had been putting off getting a smart TV, I'm an older American and thought it would be complicated. It was not, couldn't have been easier w/o someone else doing it for me. So I got a big smart TV for my living room also. I cant believe I put it off for so long, the shopping experience was great, the people at the store were helpful, just thanx to all for a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my 5yr and even he knows how to navigate thru it. Picture quality is good & sound is loud enough. I have 3 fire tvs and luv them. Nice and sturdy tv. I've had it for almost 1yr and never any issues

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Nice smart tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazed that a smart tv was on sale for such a great price. Simple hook up, assembly, operation, and good picture quality .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    My saving grace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m laid up in bed from surgery right now in my sons room and this TV is my saving grace. I can watch all my favorite apps in one place including my DVR’d Xfinity shows. Sound and brightness are perfect and I can change the settings if need be. The best part is the price matched Amazon’s sale price. It made my day! I may be in pain but at least it’s keeping me company :/

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and for what I paid, it is an exceptional TV. The sound is great out of the box. I did not fully understand what was meant by Fire TV. You need to use your Amazon account with it. I was already prime so I am not sure how it would work if you are not a Amazon prime member. Once I registered my Amazon account on there, I was able to download the other streaming services I use and hook up an antena for local channels. It has a great picture and excellent sound. For the price it is an exceptional TV for my bedroom that needs no extra devices to stream video services. Just what I wanted. Only reason I put good on quality is I do not know how long it will last.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Thanks for taking time of your day to leave a review about your new TV. We are so happy to read that you really liked and that you are enjoying your brand new TV. Remember that if you run any difficulties, you can contact us at anytime you need. Thanks for being part of the Insignia family. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    32” Fire TV great Price too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32 “ smart Fire tv is awesome. This is my second insigna tv. The first was for a guess room. The last one is outside under a covered and screened patio. I have had no problems at all with the one outside. Great picture decent sound. Alexa knows how to open anything I have access to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Smart Buy for a Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and all of its features. The picture is perfect and the quality is awesome. All of my favorites in 32 inches.....Amazing!!! Sports, Prime Movies, Netflix, Starz to telling Alexa to play music by Michael Jackson. I highly recommend this television and I am looking to purchase a larger one for my den!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV great picture and lots of apps available also very easy to use. I use it as both, monitor and tv in my office

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is a great fit for anyone who wants something easy to set up and use to watch Netflix, Youtube, or other channels that are available. it’s very easy to set up, and you have the option of setting up an HDMI cord for other uses. My only complaint is that it’s just a tad slow compared to other tvs i’ve owned in the past, but only by a couple seconds. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32 inch Insignia is a good quality tv. Ultra light to lift from box to my entertainment shelf. Installed the short “boomerang” looking legs. Is sturdy on the legs. I don’t need my old Firestick because it is all load into tv and is the main screen. I like the remote because it has a couple of dedicated buttons like Netflix. My favorite option is if I fall asleep watching tv after time frame (haven’t I figured out how long yet) the TV turns off. I got this tv on Black Friday for $119.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV but not GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 95% happy so far with this tv aside from one mysterious annoying quirk. Out of all my vintage video game consoles my 2 original nes systems have a minor graphical anomaly only visible on this tv. See pics below, basically there appears a vertical line/band only visible on black screens in game via the composite connection and a white dashed-vertical line visible using the rf switch. I have tried multiple cables and no change. Tech support explained to bring it into store for repair but I am hesitant to go through all the trouble for a minor issue. Does anyone else experience this problem when using a older video game system? On other tvs the issue is not present!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great television for an even better price!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with its performance. Has an incredible picture and offers more features than I expected at a great price. I ended up buying a second one for my game room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Will Not Be Disappointed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV for the children’s room and they absolutely adore it! There are all kinds of games and apps for the kids to download. The high definition and quality of the TV for the price is truly unbeatable. The compatibility the TV has with our Alexa Echo Dot is great for my 5 year old, who can either talk into the remote or the echo dot when he can’t physically find an app or game he is looking to play/watch. I loved this TV so much, I brought the same TV (just bigger size) for the living room. Highly recommended!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Incredible value for Firestick users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I found this tv! The display is great, sound is fantastic, and the amazon fire stick interface is a life saver. It took about 20 minutes to go through all the setup, and then I streamed with no issues for 5 hours. I’ve also used it as a secondary monitor for gaming on my Mac, and there’s no latency issues at all. Truly fantastic for a personal tv, especially for college students!

    I would recommend this to a friend