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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5919 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the 32" Class - LED - 720p - HDTV for its excellent picture quality, affordable price, and easy setup. Many customers are happy with the TV's size, saying it fits perfectly in their rooms. While some customers would prefer a Smart TV, most are satisfied with the TV's overall performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,919 of 5,919 reviews
  • Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great tv for the price, the only downside was that tools were not included to put this together

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    You get what you pay for!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV was beautiful...while it lasted. It started not turning on/off (with the power button, the Insignia remote, or a Comcast remote), then the picture went to black & grey stripes. You get what you pay for and I won’t be purchasing Insignia brand anything again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Great for college students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volumn is very poor for an average and/or larger size living room or den. I would purchase this TV for a college student or kids room. The picture isn't great but it'll do. All-in-all I'd recommend for a smaller apartment, dorm, or small bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality brand and easy to set up. Not problem since we bought it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed by live chat help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While checking out Insignia 32" LED 720P TV on line , LIVE CHAT offers to answer product questions. Response to ," Does this TV have both a SLEEP TIMER feature and an ON TIMER feature ? was " YES " but the correct answer is " NO ". The TV itself is fine but having to purchase the unit and get it home only to find out that it's not what you asked for is extremely disappointing , especially when the wrong answer comes from the group that you would assume would have more exposure to the products they sell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Good while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first. The volume level was great. The picture was great for a 720. The problem was that after six months, the picture went out. So if you're cool with a tv's screen only lasting six months, or if you only want to listen to a TV, buy this model.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      I am sorry to read that you have experienced this issue with our 32" HDTV. It is truly unacceptable for a newly purchased device not to work so quickly, so I will will like to suggest to get in touch with us at: 877-467-4289 for any warranty needs you may need.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Problems With Volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for less than a year. Volume does not work well. When I turn up the volume to the max, it still sounds low. I don't think this was a problem in the beginning. This is a waste of money. Won't buy this brand again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great size for a kid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very nice for a kid or kitchen area. The only issue is the 4 holes on the back of the TV, to put in the screws in to hang on the wall are very cheap and will fall into TV if screwed in too tight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for less than 6 months and it is now shutting down on me. For example, the TV turns on and off repeatedly (about every 10 seconds). I have done absolutely nothing but sit the tv on my dresser and it began doing this out of the blue. I’ve tried removing the batteries from the remote, restarting the tv, etc. and the issue isn’t fixed. I should not be having these problems less than 6 months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly built TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my kids room while I have them. I bought the TV in April of 2018, and have my kids every other weekend. So the TV was getting used 4-6 days of the month. Last night my oldest son turned it on, and had sound but no picture. After doing a little more research and reading more reviews, I noticed that this is a known issue. I’d advise staying away from this TV in my honest opinion, and stick with LG or Samsung. You get what you pay for, and spend the extra $75.00 for a much better TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality & Sound :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first impressed by the cost of this TV. However, when I got the TV home, I was disappointed in the overall TV quality and sound. Rather than saying it's a total crap, I rather say, now I understand the different between a "SHARP TV" and non sharp TV. This is a non sharp TV with horrible audio that has a speak on one side that works. So, upset that I have to take this TV back. Not worth headache !I learn to, invest in a sharp TV. Thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was broken, wouldn't take a wifi connection, so I returned it. Bought another one. Worked for a couple of months, and started blacking out/losing the wifi connection. Nothing wrong with my wifi connection because other devices work fine. This is a cheap product for a reason. I won't purchase from Best Buy again. If you need a geek squad, then something is wrong with the quality of product you sell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Worst TV i ever bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this this less then a year it freezes up when you trying change the station and you have to unplug it for 2 min to get it back on the last day of it it want black while playing a xbox game . and it not worth buying this tv i recommend you all go for the Sharp - 32" Class - LED - 720p - HDTV it a better tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No USB Video support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV feels cheaper than other Insignia 32" TV's from previous years. I wouldn't have bought this had I know that it doesn't support Video through USB. Pretty much all TV's that are 5 years old support this feature, why doesn't this TV? Can we have a firmware update, otherwise this TV is garbage to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was great. But just short of a year, it went total white screen - we turn it on, blank screen. Doesn't respond to a remote, nothing. Research indicates it's likely a power supply problem. So, yeah. $100 for a one-year tv. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LASTED ABOUT 2 YEARS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv for my mom about 2 yrs ago worked great for that period then picture went completely out. my advice is to take the money you would spend on this tv add a little to it and get a tv with a better life span

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A TV should last more than 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of crap. It worked fine for 5 months. Now I can turn it on but it turns off in a few seconds. Then it even turns itself on for a few seconds, then turns off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I know the feeling of being without a TV just after months of getting a new one. This TV have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it.

      Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy this cheap tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months and mounting it on my wall, this tv began shutting down inexplicably 4 minutes at a time, up to 5 times an hour. Sooo annoying!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI ports malfunction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to use as a monitor with HDMI. Both ports were unusable. Appears to be a problem with these Insignia TV's. Had to return.

    No, I would not recommend this to a friend
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