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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2107 reviews

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95%
would recommend
to a friend

Customers are saying

Customers often highlight the 39" Class (38.5" Diag.) - LED - 720p - HDTV's picture quality and affordable price. Many users are pleased with the TV's image quality, describing it as 'great'. Additionally, customers appreciate the TV's budget-friendly price point, often describing it as a 'good TV for the price'.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,107 reviews
  • Rated 3 out of 5 stars

    It is okay per the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and Sound quality is okay. Hope this product has some more good picture quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great size for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was extremely reasonable. It was a bargain. Pictures are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, TV was a bargain. Nice screen. Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size for area is just right -- good picture quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV has bad chemical smell, picture quality poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've normally been impressed with best buy brand TVs and have bought them for many years (including dynex). This will be the last insignia that I buy. I've had to return it due to an unusually strong plastic out-gassing smell that did not go away with time. Others have this problem as well and best buy email support ignored my question about this issue. I never got a response asking what I should do about it. The odor was worse when the TV was on. Picture quality was below average. Too bad. I really liked the price. I paid $100 more for a samsung of similar size. Funny thing is that a reviewer of the samsung TV on best buy's site said they also previously purchased an insignia and returned it due to the smell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on flash sale great picture does everything I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the bedroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for a small room. Picture is clear and great color !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for what was needed in my child's bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good television. it is very easy to use and navigate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a second TV. Works great so far. Good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Looks awesome. Doesn't take up much space. Dope.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for purchase. I love it,!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great price for good picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the TV for the price but unfortunately had some dead pixels show up after about 15 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great tv at a bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, lite in weight speakers could be upgraded not very loud especially with background noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV stand terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought our TV and set it up this past Thursday night. I accidentally bumped the table Friday night it was on and the TV fell over and cracked the screen. The legs on the TV are on are very wobbly. Not impressed. Called to see if this was covered under the 2 yr warranty we purchased along with the TV and they said it was not, that we were out of the $250 we spent. Not happy at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture went out in less than three months. I wouldnt waste your time or money. I didnt have my receipt and was told there was nothing that could be done about it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      If you do not have the receipt, we do have additional avenues we can look into. Please contact one of our Customer Support agents via www.InsigniaProducts.com/support/contact.html. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV December 2013. It's now January 2016 and for 2 months this TV has been going out. It started with the screen being black (sound available) and then in about 5 minutes, the program would be able to be seen. The past 2 days all I get it sound. I just think a TV (no matter what brand) should last more than 2 years.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We do provide the 1 year manufacturer warranty with every unit, and partner with Geek Squad to offer extended service plans. In the event there are any manufacturer defects within the warranty period, the unit will be repaired or replaced. Should the unit stop functioning after the warranty timeframe, and if a extended service plan was not purchased, then the decision to have a paid repair vs replacement will be at the owners discretion. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Definitely suggest to a friend. Sound quality is not that great though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a spare bedroom and it works perfectly even though it isn't 1080. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our purchase! Thank you Best Buy for another great product!

    I would recommend this to a friend
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