Customer Ratings & Reviews
- Model:
- NS-BC2ZSS8
- |
- SKU:
- 5947339
Customer reviews
Rating 3.8 out of 5 stars with 444 reviews
(444 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler's temperature control, dual zones, and capacity for both wine bottles and cans. Many appreciate its size, appearance, and the included lighting features. However, some customers note that the unit can be noisy, and there are concerns regarding the warranty and the effectiveness of the locking mechanism. The ease of use and overall performance are also frequently highlighted.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not look quite like the picture. The stainless steel is not as shiny.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Nice appearance but too many shelves.
I would recommend this to a friendRated 1 out of 5 stars
Nice looking but broke in 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because it looked great and the features seemed great. Dual zone, two doors, and temp was anywhere between 37 to 61.....great range! I got it home and unboxed it. It was in excellent condition. After setting it all up, I set the left side to 37 degress for beverages and the right side to 54 degrees for wine. The left side never got below 41 degrees. The right side never got below 58 degrees. Two weeks into it, I got a beverage from the left side. When I opened the door, I smelled the odor of burnt plastic. The cans also smelled the same. Then I noticed the right side zone was not cool at all and the wine inside was pretty much room temp. I tried unplugging the fridge and let it sit for 5 minutes, then I plugged it back in to reset it. Two days later, the right side still would not get cool and the left side would not get below 41 degrees. I returned it and opted to purchase a completely different product. After reading more reviews on this product, it seemed like too many people were experiencing failures. I would not recommend this product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BillR,
Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 5 out of 5 stars
Perfect for coffee bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking for a beverage refrigerator for our coffee bar. We have been looking for a couple of years & just couldn’t find what we wanted. This refrigerator is perfect! We use for coffee condiments, iced coffee & beverages.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
It ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best makes a lot noise and very heavy to move
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you are having some issues with the cooler making noise. Please contact us to check further options.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 4 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this cooler a lot. Double doors and LED lights look great
I would recommend this to a friendRated 5 out of 5 stars
Wine and beverage cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was not good my wine cooler came with a dent couldn’t get any help on a new one had to settle on this one because they gave me 25 percent off had to settle for that didn’t won’t to be had to
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was very loud looked nice but you could hear it a room away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We apologize to see that this unit has caused you an unpleasant time. We appreciate you taking the time to write us your review and your experience. This will help my team and I know what we need to work on.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Rated 4 out of 5 stars
Good quality fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is good quality and it fits a couple 24 packs
I would recommend this to a friendRated 1 out of 5 stars
Nice, but does NOT cool!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this wine cooler along with many other kitchen appliances from Best Buy. Since the first time we turned it on this wine cooler has been malfunctioning, it’s either one side cools a little and the other didn’t and vice versa. A couple months pass by and the fridge motor is running non-stop but the fans won’t rotate and the cooling has completely stopped on both sides. Spoke with Geek Squad twice and they both said that I should contact the store and that I that they should replace this wine cooler for me. I called the actual store that I purchased from and they gave me another number to call which was Best Buy’s customer service and they couldn’t help me either and gave me once again another number to call. I’m highly disappointed and dissatisfied with Best Buy since I did purchase all my major appliances with them and much more. Now I have a remodeled kitchen with a wine cooler that is sitting there not working at all!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Elida.
Thank you for taking the time to share this review with us. I am definitely concern to read about this situation and I would like for us to provide you with the correct options for your Wine and Beverage Cooler since it should work properly. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Rated 5 out of 5 stars
Awesome solution for cold beverages.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great space saver for fridge. I keep cold soda, beer, Gatorade and wine chilled. I am able to have more space in my side by side fridge by storing all beverages in my new dual zone beverage fridge. Cools great and runs quite.
I would recommend this to a friendRated 2 out of 5 stars
Run away! Broken in 4 months.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh boy, I came to write a review and saw everyone having the same issue I now have. Within 4 months of having this unit, the left side is not working. I am currently on with Best Buy who is giving me a run-around. It is well under a year and I can not just return it! I can smell the trouble this will be. Just run....do not purchase it. It is the pretty red apple in the garden of eve. Run.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that your unit is not longer cooling from one side. Please know that since your unit is under the one year warranty with Insignia, you can contact us on the link below and we will be more than happy to assist you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Looks good under my counter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look great but not enough room for all types of wine if you keep the wooden shelves in place. Very noisy compressor.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not cold enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have both sides set to the lowest setting (37 °), but internal temperature won't go below 42°. Also, if you put in drinks that are warm, it could take a full day to cool everything down. I've been putting everything in our main fridge to cool them down first, then transfer to our mini-fridge. Pretty blue light though!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our beverage cooler. If you are having problems with this product, you can give us a call and one of our agents will try his best to help you with this situations. Please give us a call from 8am to 9pm CT at 1-877-467-4289 our agents will be more than glad to assist you with your products.
Carlos O - Insignia support.
Rated 5 out of 5 stars
Solid Bar Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new basement bar area. I chose this one because it has two doors (one for us, one for the kids) and locks (perfect for the adult side). Looks great and keeps stuff cold.
I would recommend this to a friend- Pros mentioned:Appearance
Rated 1 out of 5 stars
Did not last.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two years. Turns out there was a leak in the line that can’t be repaired. Tried to contact Insigna and could not get ahold of anyone. The product is sturdy and is appealing to the eye but don’t waste your time or money. Currently looking for a replacement wine fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our Beverage Cooler, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however if you require further assistance please contact our support team, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
2 zone wine/soda fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great having two zones for cooling. Have to keep fridge pulled out from cabinet to get doors fully open. If you don't plan to pull the shelves out then the fridge can sit flush with cabinets
I would recommend this to a friendRated 5 out of 5 stars
Great wine fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wine fridge. It’s Quiet, I occasionally hear it shut on and off but only when I’m standing next to it. Removed the wood racks from one side so I can store white claws and other canned drinks.
I would recommend this to a friendRated 2 out of 5 stars
RefreshingTexas
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit looks very nice and interior blue lights are a nice touch; dual zones cool very well; and child safe locking mechanism is great. However, the refreshment center is very loud and I would not purchase the unit again for interior use. It may be a nice piece for an outside kitchen where noise may not be an issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Beverage cooler. We know how annoying is when a fridge is noise. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Stylish, Well Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a fridge for all the varieties of pop, water and white claws so that it doesn’t take up space in the main fridge. It fits right next to couch. The French doors make it look so classy!
I would recommend this to a friend










