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Customer Ratings & Reviews

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$136.99
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Comp. Value: $349.99

Customer reviews

Rating 4.8 out of 5 stars with 8164 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the 5.0 Cu. Ft. Garage Ready-Chest Freezer for its convenient size, overall performance, and ample capacity. Many appreciate its quiet operation, interior lighting, and effective temperature control. While some customers reported issues such as physical damage, the majority seem satisfied with the freezer's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 8,164 reviews
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer! Great value for the money! Lots of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little freezer. Easy to set up and works perfect for my overflow soups and meat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Food Gardener Loves This

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, easy to use/clean and value-priced. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini deep freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Wouldn't recommend u goint anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chest freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good service. Recommend this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Is The Best!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed great and sound was good. After a year the backlight went out and something else Geek Squad couldn't fix came out twice. Price changed so i couldn't swap so they gave me store credit!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. I'm sorry to hear about the issues you encountered with your TV after a year. It's frustrating when a product doesn't last as expected, especially after having enjoyed its great picture and sound quality.

      It's good to know that you were able to get store credit, even though a direct swap wasn't possible. If you need any assistance with selecting a new TV or have any other questions, feel free to reach out. We're here to help! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Price is right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value.........,...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, Amazing customer service Love my Freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Quick freezing settings. Simple. Tough construction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deep freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for my parents. Works well. Plenty of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to set up would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia chest freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall functionality is good. However time tell the durability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built for the price, i did not know what to expect. I am impressed with this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Your house will smell of rotten meat.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this freezer in September of 2020 and it conveniently died completely at the end of March 2022, coincidentally 6 months after the warranty had expired (1 year in this case) This occurred without any power outages, no tripped breakers/dead outlets, power surges, or any reasonable excuse that the insignia reps would rather scapegoat. Instead, this freezer died all on its own with no outside acting forces, operating as any other freezer would: plugged into a wall outlet and running 24/7 on the max cold setting. Now I wouldn't be so disappointed if the freezer hadn't also taken $200+ worth of meat on its way out, including priceless meat from hunting trips with it. For those unaware, Insignia is Best Buy's in-house brand, and despite being a store-brand, they do not back the product whatsoever. If you would like to dispose of said freezer as electronic waste after it dies on you, they will charge you $100 to have it hauled away, and that is only after you get to the correct customer service department. If you call support you will be passed along in a game of phone call musical chairs. If you value your sanity, clean clothes, and a house free of the stench of rotten meat, I implore you to reconsider and purchase a freezer from a more reliable and proven brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this chest freezer. We deeply care about the performance of our products and I would like to further review your situation. You can
      reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good...can't give it a 5 just yet! Maybe in 6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Level screw stripped.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got home and unboxed it, one of the leveling screws in the bottom was stripped and was unable to level the unit. I’m going to contact the manufacturer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Frost buildup

    Rated 1 out of 5 stars

    Went out after two years - don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this freezer just under 2 years and it went out. The light still comes on but the freezing function stopped working completely. Lost all the food and it leaked water all over the floor around it. Don’t waste your money on this one. Go with a more reputable brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JessicaB,

      Thank you for taking the time to review our Insignia™ - 5.0 Cu. Ft. Garage Ready-Chest Freezer - White , I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Whizzing sound of freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the freezer five weeks ago and from the second day it started whizzing. I am not sure if the freezer is safe or will breakdown at any moment.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve encountered with your freezer. It’s concerning to hear that it started making noises so soon after purchase. We understand your worries about its safety and reliability. Your feedback is important, and we’ll use it to improve our products. If there’s anything we can do to assist you further, please don’t hesitate to reach out. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Decent freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezing all right and no water leaks so far (1 month), Instructions and specifications need improvement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I get it. You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should come equipped with some form a defrost and the temperature get down to 10 degrees which is cold enough, I feel it should have a lower setting

    I would recommend this to a friend
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