Customer Ratings & Reviews
 Packaging FSC C125821 TEALURES 2160p Screen Resolution](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/459d515b-478a-40e6-a584-06cf50ca3d29.jpg)
- Model:
- NS-75F501NA25
- SKU:
- 6580447
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 75" Class F50 Series LED 4K UHD Smart Fire TV's picture quality, price, and ease of use. Many appreciate its size and color accuracy, finding it easy to set up and operate. However, some users experienced issues with the remote control's functionality and noted the refresh rate as a potential drawback. The TV's weight was mentioned, but opinions varied.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture! Very happy with my purchase. Would for sure recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback! We’re thrilled to hear that you are very happy with your purchase and that you find the picture quality amazing. It’s wonderful to know that you would recommend our product. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new purchase! Keith | Insignia Support
We liked it so much we bought two of them!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we purchased! Thanks!!!!!!!!!
I would recommend this to a friendPleased with Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with my purchase. The delivery was as scheduled and professional. The package was delivered securely and the product works excellent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your positive experience with the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV. We're delighted to hear that you are extremely pleased with your purchase and that the delivery met your expectations. It's great to know that the product is working excellently for you. |Angelica| Insignia Products|
Love my Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my Best Buy ! I wish I could drop buy every month for something new . So helpful and knowledgeable
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback. We are thrilled to hear that you love shopping at Best Buy and find our team helpful and knowledgeable. Your satisfaction is our top priority, and we appreciate your continued support. We look forward to serving you again in the future.
Keith | Insignia Support
- Cons mentioned:Remote control
Terrible experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife bought this tv for me for christmas. Got help to set it up in mid-January since I’m disabled. Out of the box, the remote doesn’t pair. It stalls halfway through pairing for some reason. You can use it to get through the initial menu, but then it stalls when it says ‘looking for remote’. Took several hours of troubleshooting to bypass the remote and connect it to the internet so we could use an app for the remote. Best Buy said we couldn’t return it since it was past 30 days. They offered to send someone out in 3-4 weeks to take a look at it. We asked for a replacement remote instead. Just got the replacement remote and went to turn on the TV and it won’t turn on. Red light on the bottom says its getting power, but neither the remote nor the physical power button will turn it on. Couple more hours of troubleshooting and i have to think the power supply is dead. Just one problem after another right out of the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m truly sorry to hear about the challenges you’ve experienced with your Insignia 75" Class F50 Series LED 4K UHD Smart Fire TV. I understand how frustrating it can be to deal with technical issues, especially after looking forward to enjoying your new television.
It sounds like you’ve put in a great deal of effort troubleshooting the remote pairing and power issues, and I apologize for the inconvenience this has caused. Our goal is to provide a seamless experience, and I’m disappointed to learn that we fell short in your case.
To assist you better, I recommend contacting our Insignia customer support team directly at 1-877-467-4289. They can guide you through additional troubleshooting steps or help arrange for service options. If it is determined that your television is in need of repair or replacement, we will do our best to make that process as smooth as possible for you.
Thank you for bringing this to our attention, and I appreciate your patience with the situation. We are here to help and want to ensure you have a fully functioning product that meets your expectations.
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the quality. I would recommend....,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That sounds like a fantastic deal! A high-quality 4K TV at a great price is definitely worth recommending. Hope you're enjoying every bit of it! |Angelica| Insignia Products|
- Pros mentioned:Picture quality
Great price, Great Picture, Terrible Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I may be the only person that has this issue but my tv will randomly lose all connection to Wi-Fi and become unresponsive. The only fix is restarting the tv via the remote or unplugging it. I’ve checked for updates and it is always up to date, the software on this tv just doesn’t seem to work properly. But the price is extremely reasonable for a 75”
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the Wi-Fi connectivity issues with your TV. It sounds frustrating to have to restart it frequently. While it's great to know you find the price reasonable for a 75" TV, we understand that reliable performance is crucial.
We recommend reaching out to our customer support team for further assistance. They might have additional troubleshooting steps or solutions to help resolve the issue. Thank you for your patience and understanding. We're here to help ensure you have the best experience possible with our product. Keith | Insignia Support
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.75 inch Insignia TV was a great deal and was delivered quick. Received a free 24 inch tv with purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia 75" Class F50 Series LED 4K UHD Smart Fire TV. We are thrilled to hear that you found our product to be a great deal and that the delivery met your expectations.
We are also delighted that you received a complimentary 24-inch TV with your purchase! We strive to deliver quality products and exceptional value to our customers, and your satisfaction is our top priority.
If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new TV, and thank you for choosing Insignia!
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great delivery website and everything else
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV. We're delighted to hear that you had a great experience with the TV, delivery, and our website. Your feedback is much appreciated! If you have any further comments or need assistance, please feel free to reach out. Ivy | Insignia Support
Great value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Expert instalation. Thankyou
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback, RudyP! We're thrilled to hear that you find the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV to be a great value and that you had an expert installation experience. Enjoy your new TV! Ivy | Insignia Support
- Cons mentioned:Refresh rate
Size doesnt matter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect example of when size doesnt matter this TV is only 60hz so unless you enjoy blurry TV dont get this theres no excuse for anyone to be getting a 60hz TV anymore get a real TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your concerns about the 60Hz refresh rate and its impact on viewing quality. Your input is valuable to us as we strive to offer products that meet our customers' expectations. We appreciate your honesty and will take your comments into consideration for future improvements. Keith | Insignia Support
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv came damaged and no one provided any help this was the worst experience I've ever had the unfortunate opportunity to have with any company
No, I would not recommend this to a friendPOOR CUSTOMER SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 3 weeks - No picture - They wont call me back -- BAD Customer Service
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear about your experience with the product and our customer service. This is not the level of service we strive to provide. Your comments are important to us, and we'll work on addressing these issues promptly. We appreciate your honesty and hope to improve your experience in the future.- Carl | Insignia Products
Bad delivery service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE TERRIBLE TERRIBLE! Delivery 2 extra days.
No, I would not recommend this to a friend