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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1056 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 75" Class F50 Series LED 4K UHD Smart Fire TV's picture quality, price, and ease of use. Many appreciate its size and color accuracy, finding it easy to set up and operate. However, some users experienced issues with the remote control's functionality and noted the refresh rate as a potential drawback. The TV's weight was mentioned, but opinions varied.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,055 reviews
  • Rated 5 out of 5 stars

    A purchase you won’t regret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I enjoyed my purchase. The quality is great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV. It's fantastic to know that the quality is great and that you're happy with your purchase. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My tv is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY TV SO MUXH! My wife loves it so much!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your enthusiastic feedback! We're thrilled to hear that you and your wife are loving the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV. It's wonderful to know that it's bringing so much joy to your home. If you have any other comments or need assistance, feel free to reach out. Enjoy your amazing TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed and dissatisfied with best buy and this purchase. As a loyal Best Buy customer bought a tv. The screen was cracked. Was told to bring it back to the store. Upon doing so, it cracked more and they denied my return or replacement. The only offer was to recycle the tv I bough 2 days prior. Either the screen was poorly made or the packaging was terrible. Very disappointing!! Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The image doesnt reach the edge of the screen.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst tv I have ever owned as far as picture quality. The image diesnt hit the edge of the screen. It seems to be a defect. It looks like the LCD is dripping like paint. Best Buy hasnt been very helpful as I did in store pick up. Poor service on their part. Unfortunately, for the price, it is easier to deal with it and hope I learn to ignore it than to take this monstrosity back to the store for an exchange.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    I won’t recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful in the first week after that pixels appear around the screen and trouble with the remote that I have to be turning off and on the tv in order to the remote to work properly. Sometimes will turn off and on on her own. A disaster.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, EstefanieJ. We understand your frustration with the issues you're experiencing with the Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV, including the pixel issues and remote problems. We apologize for the inconvenience. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective “excellent condition” open box TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV and got it home and got it mounted and then it wouldn’t turn on. The geek squad came and said it was a defective item and it wouldn’t work no matter what. Pretty annoyed because I bought the tv open box but it was an “excellent” condition and said it worked just fine and there’s no problems with it at all and it was basically brand new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DELIVERED DAMAGED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Dec 2, delivered Dec 11, 2024. It was delivered shattered straight from the box. Geek Squad called it in but went ahead and mounted it so that when the replacement came it wouldn’t take so long. Welp here it is Dec 20 and still NO replacement. Not until December 23. Were had two watch parties scheduled and both had to be canceled. Called and they offer no empathy or customer satisfaction! You would think the woods try and get it to me as soon as possible ! Tuhhhh.. small they can say is we’re sorry. I WILL NEVER PURCHASE FROM BEST BUY IN LIFE!!! Do yourself a favor and go elsewhere if you’re looking for superb customer service and satisfaction!! NEVER AGAIN!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash, 2 broken “New” TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Trash!! Bought one and the frame was broke and screen didn’t fit the border, exchanged it and the second one had a blue screen and that’s it, you bump it and white streaks went across. Spend the extra money on ANY other brand! Best Buy also didn’t let me get the free 24” TV it came with when you bought the 75” because I had to exchange the first one because it was broken! 2 TVs and both broken when taken out of the box. Trash manufacturer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive tv just for the screen to go out a little over a month after having it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    black bubbles on screen.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great tv up until the top started getting black bubbles after about two months of having it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful tv and customer service tv broke on 16th day couldn’t return because outside 15 day window

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new tv delivered broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited for my tv. Till i finally turned it on. Seemt to have big water mark on screen

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bking,

      Thank you for sharing your feedback regarding the Insignia™ - 75" Class F50 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear that your excitement turned to disappointment upon discovering a water mark on the screen.

      Our team is committed to ensuring that our products meet your expectations. We recommend contacting our customer support team as soon as possible to address this issue. They will be able to assist you with troubleshooting or arranging for a replacement if necessary. We want to ensure you have the best possible experience with our product.

      Thank you for your understanding and patience. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great looking TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75" F50 is a great TV. The colors are very rich and nice. The operation is fast and the TV is very fast and easy to set up. Looks great in lighted or darker rooms. I've had other top quality TVs in the past, and this one is equal to or better than many. Some users say the sound is a bit thin, and it could be, but I set it to "music" mode and the sound is solid. Another issue is the remote control works mostly in front of the TV and does not do so well with angles at times. As for the great color, it also depends on your source, whether cable or streaming or what-have-you. You may have to adjust a notch or two, or not at all. With so many budget and high-end TVs on the market, this one is a really good one. Once you see it working, you won't even think of anything else other than "Wow! This is one really great looking TV."

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We're glad to hear you're enjoying the 75" F50 and that the setup, picture quality, and performance have all met your expectations. It's great to know the TV looks impressive in different lighting conditions and compares well with other top-quality models you've owned. We also appreciate your insights on sound settings and remote functionality—those tips can be helpful for other users. Your support means a lot.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great and the picture quality is great. It was easy to mount as well .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying the great picture quality of your TV and that it was easy to mount. Your satisfaction is important to us, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great tv to buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy Insignia TV owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Value – Better Than Expected! The price is much lower than Samsung and LG, but the quality is truly impressive. The picture clarity is outstanding, and the sound is also excellent. We previously had an Insignia TV that lasted 15 years, so I chose this one as a replacement. At first, I was a bit concerned about the clarity—this is a 75-inch TV for under $400, brand new with free home delivery. But once it arrived, I was amazed. The picture is crisp, and the sound is clear and balanced. I highly recommend this TV over Samsung and LG—unless you're willing to spend significantly more, there's really no need. This is a fantastic deal for the price. One thing I noticed: when you visit a Best Buy store, they place Sony, Samsung, and LG models prominently in the center front for customers to see. Even though Insignia is Best Buy’s own brand, this particular model is tucked away in a corner that's hard to find. Don’t let that fool you—this Insignia outperforms expectations and is absolutely worth it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Chaw, your review is fantastic—thank you! We’re thrilled the TV exceeded your expectations in both picture and sound quality. It’s especially meaningful to hear this is your second Insignia after 15 years of satisfaction. Your insights about in-store visibility are spot-on too—thanks for shining a light on a hidden gem!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value for size/features, picture is just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Insignia 75” F50 Series 4K UHD Smart TV for its unbeatable price and massive screen size, and overall, I’m pretty happy with it. Setup was fast and easy, and mounting it to the wall was straightforward. The included Alexa Voice Remote works well, and the built-in Fire TV platform makes accessing all my favorite streaming apps (Netflix, Prime Video, Disney+, YouTube, etc.) simple and convenient. The size is impressive, great for movie nights or casual TV viewing and at this price point, you’re getting a lot of screen for your money. However, the picture quality is definitely midrange. While it supports HDR10 and has decent contrast, the colors can be oversaturated and the brightness isn’t very strong, especially in HDR mode. That said, for everyday streaming and watching shows or movies in a darker room, it performs well enough. It’s not a high-end display, but for the price, it’s a solid budget friendly 75” option. Pros: - Huge 75” screen for a great price - Easy to set up and wall mount - Fire TV built-in with lots of app support - Voice remote is responsive and convenient Cons: - Picture quality is average; not ideal for bright rooms - HDR and color accuracy could be better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Easy set up and not too heavy. I highly recommend this tv if you have bad vision like me. I can sit far away and still be able to read the text.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Insighia 75”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, great priice, easy to use and install, would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you find the picture and sound quality excellent, and that the product is easy to use and install. Your recommendation means a lot to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this 75-inch TV for a few weeks now, and overall, it delivers a pretty solid experience—especially considering the price point. The size is impressive and makes for a great home theater feel, especially for sports and movie nights. Setup was straightforward, and the built-in smart features are responsive and easy to navigate. In terms of picture quality, it’s definitely decent, but don’t expect to be blown away. Colors are generally accurate and bright, but the contrast and black levels are just okay—particularly noticeable in darker scenes, where the image can look a little washed out. Motion handling is acceptable, though there’s occasional blurring during fast-paced action. HDR support is there, but the TV doesn’t get quite bright enough to really make highlights pop the way higher-end models do. Sound is fine for casual viewing, but if you want a more immersive experience, a soundbar is definitely recommended. All in all, if you’re looking for a big screen without spending a fortune, this TV does the job. It’s not the sharpest or most vibrant display out there, but for everyday use, it’s more than adequate.

    I would recommend this to a friend
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