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Customer Ratings & Reviews

$599.99
Save $300
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 398 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers recognize the 85" Class F50 Series LED 4K UHD Smart Fire TV for its very good picture quality and perfect size for watching movies. Customers also appreciate its ease of setup and quick connectivity to streaming apps. However, some customers have reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 398 reviews
  • Rated 2 out of 5 stars

    Iffy about this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Green glitches on certain screens. Product support is essentially useless. They owe me for the installation that never occurred and they also expect me to be able to return it to the store myself…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like a great tv .. but I’m already having problems with it .. the screen was frozen twice and now the background is looking green.. I’ve had it for a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv will not let me log into some downloaded apps, it just keeps spinning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complete worst service in life had 3 missed appointments no call no show took over 3 weeks for jod to be completed and they hooked up cable wrong the geek squad is horrible my wife took off work 3 times just for them to not show up dont pay the extra 500 for there service not worth the headache or service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good as I know, I love the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a horrible I want to return it. I hope I can it just the picture is horrible. Everything’s weird about it and I don’t understand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is not very good on this bigger size but great on the smaller insignia tv's

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was fine. The installation was so complicated to set up, and completely fumbled by the Best Buy installation team. Paid an outrageous price to basically, have the technicians take the TV out of the box and plug it in. Extremely dissatisfied with the installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Echo sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, but the sound is subpar, there is an echo sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with this tv since i bought it. Now my remote is not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound fluctuates. You can't trust the settings. The only thing we could access was Prime. All other preferences would flash a grey fuzzy screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Picture Quality I Ever Encountered. Even for the Low Pixel Advertised For The Price is Horrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service your second party delivery service is terrible delayed my ETA over a week from the day it was supposed to get delivered they treated me disrespectful and did not care at all about my order I had other things I wanted to buy from my new place but I will never order from Best Buy again worst service ever

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Turns off by its self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say you get what you pay for it so it’s not that good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen peels off, can see a glare in the middle of the screen. Bubbles up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no. refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service say it may be take up tó 48 hrs for refund, its been over 2 wks & no refund . í doñ't trust best buy on refunds añymore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    A big bang for the buck TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome HUGE TV for incredible price!. Bought on Black Friday sale and couldn't be happier! Pleasantly surprised by the sound quality and as of right now, no need for extra sound amplification--works just fine for me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    my best tv purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this TV purchase from Best Buy. The picture quality is crystal clear with vibrant colors, deep blacks, and incredible sharpness that truly brings movies, sports, and gaming to life. Setup was quick and easy, and the smart features run smoothly with no lag. Streaming apps load fast, and the sound quality is solid even without external speakers. This TV completely upgraded my home entertainment experience and exceeded my expectations for the price. I would highly recommend it to anyone looking for a reliable, high-quality television. I would recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    GREAT TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,i love it.easy setup great picture sound will blow your mine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The picture quality is amazing and the sounds is great. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet 85in TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me and looks good on my wall ,color is very good.

    I would recommend this to a friend