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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4401 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers recognize the Multidirectional Indoor HDTV Antenna's excellent reception, ease of use, and picture quality. Many appreciate its affordability and the large number of channels it picks up, while some find the signal strength inconsistent and the cable length insufficient. The antenna's compact size and straightforward setup are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,401 reviews
  • Rated 1 out of 5 stars

    The range is awful and it only picks up....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only on or two (if I'm lucky) of the major networks. It seems to pick up Fox ok, but I never get ABC or CBS, sometimes I get NBC. It's not worth the money even though it's cheap, don't get it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work..we could not get any channels.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not able to see any of the local channels with this antenna. Very disappointed. Returned it to Best Buy Store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi mo12345,

      Thank you for taking the time to leave your review on our HDTV Antenna. We understand that this is important for you so you can get your local channels. It is definitely disheartening to read that you were not able to enjoy your local channels. Whether it be the setup or the product itself that was at fault, please remember that in the future you can count with our assistance. You are more than welcome to contact us so we can go through the proper setup together.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Pleasently surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to add another tv to cable bill,first time using a product like this. It works much better than I expected, I will be getting another for second guest room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia muti-directional antenna has some issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for most stations but for some reason wouldn’t pick up Fox12 in Portland when my 40 year old bent up rabbit ears picked it up just fine!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Thanks for taking time of your day to leave a comment about your HDTV antenna. We are sorry to read that this antenna is not what you were looking for, please contact us so we can review this case and check for possible solutions regarding this issue. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to have to pay for cable and this was the perfect solution. It's simple and the connection reached the same if not better than the ones you stick on the wall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not strong enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna isn't amplified. No matter where I tried to locate it, it didn't pick up my local signals, and I'm 20 miles from a major city. I would have returned it, but I trashed the box too quickly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you very much for taking the time to write a review. To help you out with any issues you have with the signal strength, please contact us at https://www.insigniaproducts.com/support . Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap Device, Avoid!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for the first month then broke after that. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TechSavv724,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for me. The rabbit ears that came with the TV worked a lot better. The rabbit ears that came with the TV got more channels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    desperate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was bought because cable company had no reception for couple of local stations due to dispute. I wanted just a cheap item to get reception temporary. It did not perform well Was ok but not great

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to review this product. To better address your concerns about the reception, please get in touch with us at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live about 25 aerial miles from Cincinnati and only received a few stations. It may work if you live really close to the stations.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for reviewing our Multidirectional HDTV Antenna. I am sorry to read you did not get as much stations as expected with this product. We appreciate your feedback regarding the range on it.

      We remain at your service.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get as many channels as we were hoping. Only a couple of miles from two tv companies, so disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Shorty, Thank you for taking the time to leave a review of the antenna. I am sorry to read that you are having some issues viewing your favorite channels. Please contact us to be able to check further options. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was the product or distance but I did not get one channel even though I used the guide at Best Buy. I returned it with no problems. Thanks Best Buy for the great customer support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with stations 20 miles away.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this as a cord cutting alternative and was disappointed. Local stations with 20 miles did not come in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking time to leave a review about your antenna. We are sorry t read that this antenna did not work for you. We would like to provide you with further information about the antenna that will work fr you, so please do not hesitate contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install. terrible reception. a metal coat hanger works better. Returned to BestBuy. If you are looking for a amplified TV antenna your're better off buying the RCA or Terk brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my lakehouse, where we cut the cord. Thought I could watch state hockey tourney...couldn't get any channels...JUNK

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our Multidirectional Indoor HDTV Antenna, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I can only get five channels . wasn’t worth it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Insignia™ - Multidirectional Indoor HDTV Antenna - White, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that you only get 5 channels on your TV, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an add-on to an Amazon Fire Stick, which I'm happy with. The antenna never worked. Just static coming through. It was free, so I guess I got my money's worth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak signal and very few unwanted channel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the free wasted channel comes up which you wouldn’t be interested in anyway

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no function whatever, put it in different areas of reception no difference waste of $$$$$

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only got a few channels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but I only got a few channels. The picture quality was very poor. It was so pixilated I could not even see what show was playing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there, I'm sorry to read the Insignia antenna has not been able to completely fit your needs, this could be a problem with the reception of the antenna. I would strongly recommend contacting our support team to ensure everything is adjusted correctly. - John Insignia Customer Care BBY-ExBrand_Insignia

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