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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4401 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the Multidirectional Indoor HDTV Antenna's excellent reception, ease of use, and picture quality. Many appreciate its affordability and the large number of channels it picks up, while some find the signal strength inconsistent and the cable length insufficient. The antenna's compact size and straightforward setup are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,401 reviews
  • Rated 1 out of 5 stars

    Got better reception from a bare wire.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antenna was virtually useless. Could only receive 1 channel. Had a much better picture when we used a wire out of the connector.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Donn.

      I completely understand how this could result on a big inconvenience for you. The behavior you are describing here does not seem right at all. However, it could be just your particular unit that is failing. Let us check if there is something special we could do for you, please, give us a call at 877-467-4289 for specific troubleshooting and warranty validation if needed.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Range issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the listed range. Would recommend if within 20 miles but not more than 30 and for VHF less than that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to watch local tv. when you have concrete walls you won't get any reception

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this Multidirectional HDTV Antenna. Please let us help you with this situation by contacting us, and we'll go up and above for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Is worthless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After i connected i only have very few channels so i decidy to get a terk brand name and really work a lot better than the insignia.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Carluc,

      Thank you for reviewing our Multidirectional HDTV Antenna. It can be discouraging to not obtain all our channels, but you can always contact us for support.

      Contact us at: 1-877-467-4289

      Denisse G.
      Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Returned Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna didn't work very well at my home. It might have to do with where I live, but I wasn't able to get any of the major channels so I returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We really appreciate your comments on this Antenna, we're glad that you took advantage of the 15 day return period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom. Did not receive any channels anywhere in the house. Returned for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Gets some obscure channels and not every time

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jojo!

      Thank you for taking the time to review our Insignia - Multidirectional Indoor HDTV Antenna - White, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unpowered antenna could not receive 3 locals stations that where 8-12 miles away. Very direction sensitive. I had to turn antenna for each channel.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to write a review about this antenna. To help you out with the reception, please get in touch with us at https://www.insigniaproducts.com/support . Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted my money. It did not work for me. It only pull up one channel.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Multidirectional Indoor HDTV Antenna! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Doesn't work in certain areas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area that is heavily wooded. Though I'm close to antenna, it wasn't able to connect. Don't buy this product if you live in certain locations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reception. Can't get anything on it. Not sure if it requires a direct line of sight to out side or not. Trying to use it for the TV in our warehouse

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I'm sad to hear that you are not getting any signal on your TV; however remember that it depends on your location, keep in mind that you can always take advantage of Best Buy's 15 day return/exchange policy. -Elsa A. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Could not get one channel. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cavvimom,

      Thank you for taking the time to review our Insignia™ - Multidirectional Indoor HDTV Antenna - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Works OK, kinda ugly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be based on our reception but it works only occasionally, not pretty to look at either. Recommended if you want to watch TV for special occasions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the antenna didn't work. Will have to return the item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for giving a feedback with our Insignia™ - Multidirectional Indoor HDTV Antenna - White. We apologize to read that the unit was not working. We at Insignia value your feedback as it helps us improve our products. If you need more information about our products, feel fee to visit our website as we have discussion and community forums that can help you in the future.

      Kind regards,

      Gem
      Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great antenna for local stations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation great receptions we get 16 local channels in a lower level area

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No this one.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good buy, didn’t work very well for me. I couldn’t get any local channels

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase as a gift, no sure how good the product is. He pick the product I just paid. But I haven't heard anything about it so no news is good news

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as strong as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He range promised did not come true. Mounter outside on back porch with clear view to antenna and still did not pick up signal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe good somewhere

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed local channels but was not able to pick up any. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't pick up one channel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this product. moved it all around the house, even sat it on my roof next to my Direct TV dish for poops and giggles (NOTHING)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to write a review about this antenna. Remember that if you are not satisfied with your purchase, you can take advantage of the 15-Day Return period on this item. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

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