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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 544 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers value the NS-CAHBTEBNC-S Wireless In-Ear Behind-the-Neck Noise Cancelling Headphones for their excellent sound quality, affordable price, and long battery life. While some customers find the design bulky, many praise its comfort, especially for extended wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 544 reviews
  • Rated 3 out of 5 stars

    Older technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but earbuds lose traction over time. Older technology.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range for Bluetooth headset. Charges fast. Fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Doesn’t hold a charge good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them at first but doesn’t hold charge and now they want charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never connects you always have to forget device then reconnect

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the number of useful features provided.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth is just ok. My husband bought these. His job requires him to drive quite a bit. He says that the sound quality isn't that good. When he calls me, he often sounds like he is far away. He says that he gets complaints from the person he's speaking with about them not being able to be hear him. He purchased the warranty so he will be returning it soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to having the LG so took it back. Ready didn't give it a chance. Had to many features for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Horrible headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap headset it's supposed to be the LG substitute but doesn't have any of the options LG has..... except for the retracting earbuds really no comparison to LG if I can give this product a -5 Stars I would

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good but the ear pieces stopped working like the wires inside shorted out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. Not as good as my LG set. I returned these and bought LG.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    did not work that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the issues I had: Bluetooth connection to iPhone 8 works Receiving a call 50% of the time people could not hear me 50% of the time I could not be heard them 50% of the time. the whole time I had these issues the music worked fine. I took them back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Good headset for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset battery life ok very comfortable ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    heavy but does work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy but it work's fine. It is a a little cumbersome around your neck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister but she thought it was too bulky so I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not meet personal sound quality needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great - but standard pair. not truly wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it from the beginning they break down very easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, battery last at least 4 hours or more and likely longer. Takes out ambient plane drone and works well with Bluetooth to phone and included usb to 3.5mm to plane video devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I resisted buying blue tooth ear buds for fear of losing them, so when I spotted this, around the neck pair that retract, I was sold. I love the quantity and convenience the tethered ear buds provide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Break easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the LG brand better. These break really easy

    No, I would not recommend this to a friend
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