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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,328 reviews
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Perfect home defense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble with the app, but tech support was great! Easy to program with so much room for personalization! You can program it from anywhere on your phone. Lit up my house while I was gone. Now a part of my home defense system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. I had some trouble with the set up; the schedule has to be setup and the product has to be added then you link the schedule to the product. You can set numerous on/off settings and can select which days pr every day.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Remote control

    Rated 5 out of 5 stars

    Lights up my House!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I'm headed into a room at night I just say Alexa turn on the lamp within a few seconds the light comes on and when I say Alexa turn off the lamp the light goes out... Cool - to easy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Slow response

    Rated 3 out of 5 stars

    Easy set up but slow response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works but is slow to respond to commands. It was easy to set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Google home compatible

    Rated 5 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these plugs and the work great on my cellphone or I now have them linked to my google home. So easy to turn on and off lamps. I use one for my Christmas tree.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Challenging to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for lighting and use with my Google home. They took over an hour to set up as the devices are slow to connect to the servers. Each day I get an alert that one of my lights is offline and I am unable to control it. They have worked when I needed them, but I am unsure if that will always be the case. Price was right as I paid <$15 per outlet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Quick Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart Plug is GREAT.... It took about 5 minutes to download the App and link the plug to my network..... Very easy to schedule ON/OFF times and it also works with Alexa....

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works well most of the time...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having smart plugs in the house to control the lights and certain other devices. This one periodically loses WiFi connection and stops working and has to be reinstalled. Not sure why.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to use with our Christmas tree that’s not in an area where we can’t easily access...so this plug is great. The only problem is it only allows 1 person to have control once downloaded. But overall, it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Remote control

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device before I went on a trip to protect the house. It works great. You can turn on lights for home remotely any time yoy wish. Easy to use and convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works great with new app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own two of these. When I got the first one, it had some connection issues and wouldn't work some times but after they updated their app, it's been working great and that's why I decided to purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Outlet from your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the product it is not a bad product. If you.are looking to put this in a tight space, forget it. It does what I want it to do. I use it from my house to my garage to turn on my heater before I head out.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 4 out of 5 stars

    Good remote plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good entry level unit that works well with Alexa. Perfect for things like lamps and coffee makers.The app is okay and does its job but could be a bit easier to navigate. Other than that, the plug performs well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connectivity

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when it works but it tends to lose connection

    I would recommend this to a friend
  • Pros mentioned:
    Google home compatible

    Rated 4 out of 5 stars

    Yes, it works with Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the salesman told me this product does not work with Google Home, I bought it because I already had one working with Google Home. This was the product a previous salesman said works best with it. Go figure!?

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible, Remote control

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlet works great with Alexa and also through Alexa app! An easily turn light on and off whether in the the room or out of the house! I hav not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Remote control

    Rated 5 out of 5 stars

    Great plug for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug works great used it while I was away on vacation to turn on my lights it worked like a charm. Easy setup. Great user interface.Price can't be beat got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good but Laggy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart plug but it is a little laggy to turn on or off after my voice command. Good for the price and I use it for an AC unit drawing 15 amps and this was one of the few rated that high.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Remote control

    Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this safe new "timer" So easy to setup. It's great for me since I'm not home a lot, I can control different lights and don't tell but I also turned my crockpot on

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Hello Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the price for this outlet...and it works exactly as advertised! Simple to set up...works with both my iPhone and Google Mini. Will certainly buy more!

    I would recommend this to a friend
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