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Customer Ratings & Reviews

Insignia™ - Wired Chat Headset for Xbox One - Black-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 839 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 839 Reviews
  • Rating: 1 out of 5 stars

    Just say NO

    Posted
    Buysumtime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I prefer using chat mics over full sound headsets since I have a full surround sound system in my gaming room. When my original Xbox One headset was rendered useless by a felines cord chewing habit, I had to find a replacement. Seeing this for $10 less than the Xbox model, I figured it was worth a shot. I have always had luck with all other Insignia products I have tried in the past. Well, I was not lucky with this one. First issue is that you have to use a headset adapter for older Xbox One controllers. I had one, and knew that going in, but many people might not know this, and needing one eliminates any value of the lower price point when using an older controller. Second issue is that these headsets are just plain uncomfortable. It just digs into your head too much, and me being bald made this somewhat painful. The third issue, and the one that really ruined it, was the constant echo while in chat. Everyone, including myself, could hear an echo when I used this mic. Every other headset I used worked fine, but this one echoed each and every time I used it. I ended up having to return it due to this last issue. When I did, one of the BB staff said they have had complaints about that same issue, so it makes me know that the issue wasn't isolated. So, look elsewhere for your chat only mics, as this one doesn't quite cut it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good In It's Price Range

    Posted
    MannyNCF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have two Xbox One's that are used in my house, and with a head set at each unit, this is the fourth Insignia I've purchased through the years. This is NOT a high end headset. But if you're looking for something relatively cheap and that will get you by, this is your item. Sound is clear, as good or not better then the old supplied 360 headsets from Microsoft. the buttons are functional, it plugs in easy, and again, sound both to and from is pretty good. The only real down side, is you HAVE to be careful with these headsets when not in use. They don't take any kind of beating. And what I mean by that, is you can't just leave them plugged in to the controller laying on the floor or on a counter where the cable could bend. You have to set them aside somewhere where the cables won't get folded or smashed in any way. If you have a youngster, you know what I mean. After a few times of them laying around, with the cord folded or bent, these headsets WILL stop working. Again, this is my fourth one. They are NOT heavy duty and if you have a kid, you should know this if they have a tendency to leave the controller and headset laying around

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good basic headset

    Posted
    GenericTechie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    *** Before reading the below, if you are considering this item ensure that you either own a 2nd gen controller (3.5 mm headphone jack in) or that you have the Xbox chat adapter as otherwise this headset will not work out of the box.*** Overall this product performs as a basic chat headset very well. I purchased this item as the headset that came with the console stopped working and I needed a replacement and didn't want to spring for the extra cost of the Microsoft headset. I additionally prefer this model over the Microsoft headset as the boom is much more flexible and can be moved in multiple directions. The 4 stars as it gets the job done well but isn't anything special.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great entry level headset

    Posted
    bishopbr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Insignia wired headset is a very good entry level headset. It has a volume dial and mute slider on the cord, and has a comfortable foam earpiece and microphone. The headset is light and comfortable. Sound quality is very good, although might be a little low in a loud room. One important note -- although the headset works great on iPhone or PS4 controllers, if you have an early XBOX one controller you need an adapter that has a standard microphone input on it. Any headset not specifically built for an old XBOX one controller would also require this adapter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headset for a low price

    Posted
    Caboose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this headset after my turtle beach headset broke and was just looking for something to hold me over till I could buy a better one. I have since changed my mind, as this headset works far better than I had imagined. You can hear game volume through the earpiece as well as chat, allowing you to listen to in-game conversations easier. The single wire that runs to the headset is a little thin which is why I gave it a 4 star review. I don't plan to buy turtle beach now, great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Get this if your kid keeps breaking headphones

    Posted
    Dennis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So my kid gets angry with Fornite and kept breaking his headphones when he would rage quit. We put an end to that! He earned his own money to buy a new head set. This time, we got him a CHEAP one. Turns out, it works really well and if he throws it (we're working on his anger), it won't shatter into a billion pieces. For you parents who want to judge... don't judge... you know your kids are also raging when playing fortnite... don't deny it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bought it for PC, needed an adapter for that.

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This situation was very specific. I was looking to buy a new headset mic for PC and wanted one that didn't cover both ears because I get my audio from my speakers. A friend who has the same setup recommended it but, as it turns out, I needed an adapter that would have split the mic and headphone channels into 2 different plugs, which I did not have, wasn't sold at the store, and I didn't want to spend more money. I ended up returning it. But know that I didn't get to use it for it's intended purpose as an Xbox One mic.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great set for my kid

    Posted
    GamerGuyCNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought these really due to the price because my 11 y/o keeps breaking his. All I have to say is these actually are a lot better then expected. These hold up to his way of just throwing thins around. I have even used them myself and they actually aren't that bad. I would give them a 5 star rating but I don't like the way the wires are after a few uses. The wire are stiff and seem frail. Other than that absolutely amazing headset. Perfect for my sons use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works fine for my kid

    Posted
    tishizq
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My kid started playing Fortnite on XBOX (like every other kid, I guess) and we wanted a cheap headset. Well, cheap we got. Price is low, quality is just fine for a 9 year old. I like it, too, because I can hear it when I'm standing hear him so I can sort of monitor what he's hearing to make sure it's appropriate. Easy volume, mic is movable so he can get it at the right angle, and I think his friends can hear him just fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works for me..

    Posted
    8KB24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this so I could play online games with my husband since our Xbox systems are in different rooms, I have been using this hooked up to my phone and it is working great. When I first tried to use it hooked up through the Xbox controller it was too quiet, it was like a super quiet whisper, this is with the volume all the way up. I have changed settings and it got a little better, still experimenting with it. Overall it works for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headset for the price!

    Posted
    Jerry
    • My Best Buy® Elite Plus Member

    Headset works great once you go into the headset settings on your console and adjust the headset volume and mic volume. Don't bother with these other reviewers who didn't even bother to adjust the settings before writing their reviews. It's well worth the money. I gave this product a 4 due to over time with normal wear and tear they will crack just like the original Xbox One headset.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best inexpensive mic

    Posted
    Nathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pros: *Inexpensive *Adjustable mic *The ear cushion is nice *Doesnt take or use up much of your controllers batteries *wired so doesn’t cause interference with controllers Con: *cheap plastic Overall i think this is hands down best choice for people who want a comfortable inexpensive chat headset that wants to use their soundbars. Don’t believe me youll almost never see them in stock at a store. They sell out fast

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good chat headset for the price

    Posted
    LGLOLYOLO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This headset was only needed for Battlefield, and I didn't/don't need a full surround sound headset, as my theater is a 9.3 system. This is perfect for chatting with friends while playing Battlefield/COD, and that's all I wanted. For the $15, it's not bad. Probably could be a 5-star item but the ear pad is just a little small so it wobbles a bit if not perfectly centered. If it was an around the ear, it would be 5-star. Again, it's $15, so keep that in mind.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for casual gamer

    Posted
    Jim4u1982
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Do you feel left out when everyone else calls you a NOOB and you can't talk back? Are you tired of hearing the game instead of persistent chatter about how low your KDR is? Are you broke and your wife only gives you $20/week to spend? This is the headset for you!! Pros - It works Cons - You can't say mean things over Xbox Live without getting warnings...whoops.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this headset.

    Posted
    avidgamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not only is the headset easy to afford on a budget but the sound is clear and the adjustable mic let's you put the setting to where it is most comfortable for use. In addition to those perks other perks are it can be used with other devices or systems that have the same type of jack size. So if you happen to have both an x box one and a PS 4, this headset will work for both systems. Can't go wrong with that at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good product, Good price

    Posted
    RiceRocket
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For 15 dollers vrs the Xbox brand chat headset only. It works pretty darn good. The padding is still very soft and is very comfortable for hours. Im used to the big head phones with gameplay sound. But sometimes i like to feel the sound on the entertainment system. Chat headset makes talking to friends in partys still possible. And best part it doesnt break the bank :) always a plus!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Unsatisfied

    Posted
    Kiesha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I’ve bout many of many items from Best Buy but I purchased two of these same day recommended by geek squad since I was there for other reason and the first one messed up in the first week and the 2nd one just stopped working they are very poorly made. Also I place warranty on everything I buy and a warranty was not available

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The mic does what it is supposed to do

    Posted
    Bungi43
    • My Best Buy® Elite Member

    There is nothing fancy about this mic, but I'm not going to dock it because of that. I actually purchased this to use on my PS4, and it works with it just fine. It also works with the newer xbox one controllers...but not the original. So be sure to recognize which one you need if you are buying a headset for the xbox one controllers. I like how it is reverse-able, which some aren't...so you can wear it on either side of your head.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great budget headset

    Posted
    TheBriman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this headset because it works great and it’s cheap. My cat likes to chew through the wires every now and then and it can be costly to replace the nicer headsets. These are awesome and cheap to replace. Sound quality is good and you can choose if you want to hear chat or game sound through Xbox menu.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    DebInGa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this headset when I bought my Xbox One. I was in a hurry and figured I could always upgrade later if needed but so far an upgrade hasn't been needed. This headset works amazingly well. It has been a little beat up and still continues to work great. The only issue I have had in the last 6 months was a little bit of echo in feedback but it didn't last long and corrected itself quickly.

    I would recommend this to a friend