Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, ease of use, and price of the Wireless In-Ear Headset. Many also appreciate the lightweight design and convenient Bluetooth connectivity. However, some customers note that the size can be bulky and that connection issues and limited range are occasional problems. The volume is generally considered adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,608 reviews
  • Rated 2 out of 5 stars

    Sound quality was good just poor durability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well and the Bluetooth connect was easy. The issue was the durability, I used the product approx. twice a week and in less then a year they died.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not impressed...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connectivity and short battery life. Would rather spend more to buy a better quality product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    These are just OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for $19.9 for my kids but I returned them because my kids thought these were for "Old People". Millennials....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset gone wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset isn't worth the money. Had some interference causing them to not be clear. Took them back for a refund.....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm sorry if there were any issues with the headset that you had purchased, but I am more than glad to hear that you were able to take advantage of Best Buy's 15 day return/exchange policy! -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Died after two months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and after two months of use it completely died and has not turned on since then.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not please

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to phone and sometimes it would connect to the wrong phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Voice keep break down.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keep breaking down a voice. Something it stop for a few second then work again. It very poor quality

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I do apologize about the situation regarding the headphones you purchased, but I'd like to remind you that you can always take it to the Geek Squad at your local Best Buy store for more support for the duration of the Manufacturer's warranty! -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was too stiff with no flexibility at all. It was hard to get the earpiece away from the magnet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for a few months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset worked fine for a few months before the on off switch broke and wouldn't connect anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad for calls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for music but worse for voice calls Not suggested

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing these headphones, I am sorry that this did not work for you, please remember that Best Buy offers you a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dead after two days...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked A-O-K. for two days, then totally died, except that the light states that it has a full charge. I got the geek squad extra warranty from Best Buy, so now to see how professionally they will exchange it.. film at eleven...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the bluetooth chips in & out on phone conversations as well as listening to music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very poor reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get a serious interference when in the same space with another Bluetooth item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the talk time is to short. It dose have a on off switch , to shut off when not in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for listening to music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Looking for a replacement to the LG one I lost. Bought it and returned it the next day. I needed it to make phone calls with and you literally have to make your call from your phone. You can speak to Siri and ask to make a call. Wasn't comfortable either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice headset but not long lasting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a month or so then you may or may not have issues its a 50 50 chance

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headset, I am sorry to read that this is not working anymore, please remember that this is covered under 1 year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for one day could not hear when someone call because of so much static. person on the other end could not hear me was told several times to call back on the house phone because they thought it was my phone. Disconnected the headset and they could hear me fine was priced cheap and cheap I got

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, both ear pieces have shorts in them and the ear piece will not charge half the time. The ear piece is two bulky and too short. It does not feel good at all while in use. Very poor quality and not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Aunt as a gift to replace a lost LG set, they were absolutely terrible! She couldn't hear anyone while using them and they distorted her voice so much so that she sounded almost robotic. I ended up returning them the next week and getting an LG set for her instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Battery life needs improvement.

    No, I would not recommend this to a friend
Sponsored