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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2608 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, ease of use, and price of the Wireless In-Ear Headset. Many also appreciate the lightweight design and convenient Bluetooth connectivity. However, some customers note that the size can be bulky and that connection issues and limited range are occasional problems. The volume is generally considered adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,608 reviews
  • Rated 1 out of 5 stars

    Very disappointed with constant loss of connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are constantly losing connection, even when close to the transmitting device. When it reconnects an annoying voice with a British accent says "your device is connected". Unfortunately if you buy these headphones you will hear this message every 5 to 10 minutes. I will likely use my plug-in headphones, research other products, and purchase better quality headphones that work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these headphones for about 2 months now. The first week was ok but after that I started to notice people on the other end could hear everything in the background. very annoying when I'm at work using headphones to conduct business. Its at the point now to where I only use them to listen to music. Noise cancelling SUCKS. BATTERY LIFE SUCKS. THIS PRODUCT SUCKS. A waste of $25. Corner store headphones is a better product that this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with no problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no problems, I can hear it very well and is comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. It's just as good as the other brands and half the cost.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't take the heat ! power down when it get hot not good in Miami

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say Wireless In-Ear Headset will NOT pair to my cell phone, but will pair with my laptop computer. When using them with my computer the sound through the Wireless In-Ear Headset is raspy sounding. I'm taking them back to the store for a refund. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through 4 different earbuds with the warranty and they all break down within a month. I can hear out of one ear, and the sound is choppy. There's no noise cancellation so any background noise is magnified and you cant hear anything. Insignia WONT GET ANYMORE OF MY MONEY. I'M UPSET.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    HORRIBLE audio quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money that I invested into these "insignia wireless bluetooth behind the head ear buds" I am GREATLY disappointed. SYNCED with my mobile & lap top device. Its about as bad as a tin can w/ a string. These things are comfortable and the audio quality is excellent for phone conversations. However... Listening to music/movies. These are garbage, Im so disappointed that I went and made an account to complain about these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Maybe good for music, but not for phone headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return because callers said I was distance and muffled. Had to put the microphone right by my mouth to be heard. Sound was fine, but I really wanted it for handsfree phone calls too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this headset, and it arrived on time. However, when I hooked it up to my phone, the microphone didn't work. Insignia's solution? Return it to Best Buy. I'll get a different manufacturer, this time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Find another headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the rubber has a long tear on the cushioned part of the headset. Also, I love the way they claim it picks up "up to 33 ft". Yeah right. Mine cuts out less than 3 feet from my computer. Do yourself a favor and buy a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely unhappy with sound quality. Switched from LG Tones to these. Right out of the box it sounds as if the speakers are blown. Music is muffled and calls sound crackled and broken. Taking back to the store and getting another pair of LGs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones, not for hands free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for listening to music and such but don't expect to use it for hands free calling. Zero noise cancelling and the person on the other end can not simply continue on with the conversation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, has a full sound. Bluetooth loses connectivity when walking around a large area, which defeats the purpose of having them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a terrible headset, but volume isn't real loud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    need phone headset that will call out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blind husband needs a headset that he won't lose and can use both to receive AND SEND calls. Geek Squad said this item will only call out to most recent contact.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my THIRD set of this headphone and once again it just completely stopped working out of the blue. I had to return the first one within 3d days because it stopped working. I thought maybe it was a fluke so I went and bought another pair with the warranty. Well not two weeks later, that one stopped working. I took it back and exchanged it for yet another one. INSIGNIA THREE STRIKES, YOU ARE OUT!! THIS PRODUCT COMPLETELY SUCKS! It isn't even worth the hassle of continually having to return it to the store. I workout hard and i sweat hard and these headphones are NOT good!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth doesn't stay charged and when I turn it off it's still showing it's on. I will never buy this product again!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my dad as a gift and he enjoys them. Thats all he uses all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average bluetooth headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery collar is a little weighty, but sound quality is decent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback, I am glad that you found the sound quality decent and I will definitely forward the weighty collar suggestions to our engineers team so they can have this checked. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

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