Customer Ratings & Reviews

Great Camera, but had to send it to warranty in less than 30 days from purchase.

I bought action camera 360 x4 in best buy , they help me everything about action camera 360 x4 , they very kind and nice , i will come back best buy store ! Vote 6 start ⭐️⭐️⭐️⭐️⭐️⭐️

Absolutey awesome camera. Technology is sweet, no need for a buddy or camera person. Make your videos with zero help.

I ordered a camera from Best Buy on October 13 as a birthday gift, with a promised delivery date of October 15. That timing was perfect since the birthday was on the 18th. But instead of delivering it, the courier (DoorDash, oddly enough) returned the item to the store without ever attempting delivery. As of October 27, I still haven’t received a refund because Best Buy insists they need the item back first—even though I never even saw it, let alone touched it. To make matters worse, the price of the camera has now jumped by $100 since my original order, so I can’t even reorder it without paying significantly more. I didn’t have extra money to buy a backup gift, so the birthday passed without one. Customer support was completely unhelpful and offered no resolution. I used to trust Best Buy, but this experience has left me feeling completely let down. If you’re buying a gift or need reliable delivery, I strongly recommend shopping elsewhere.

Purchased this for rides on my motorcycle love it so fast but also works great for family events!!!

One of a kind camera this a must have ur videos will never be the same

I had never seen a camera that was "Fun" I loved it I use it a lot to ride my jetski

Fantastic 360 camera! The Insta 360 X4 is a great value and leap forward in 360 video camera tech.

To many angle to choose from and its so good for social media and feel like a star

Great camera under water I love it. There’s nothing I would change it’s just perfect

The camera is amazing in technology, but mine broke

Great camera with expandable storage not perfect but i can still use it as a Dash Cam battery life is not so great around 1 hr 33 mins that's why i ordered several back up batteries.

I bought the Insta360 X4 8K 360° Action Camera as a gift for my husband a little over a year ago, and it has easily become one of his favorite gadgets. It’s been through just about everything with us — car meets, K9 training sessions, house hunting adventures, family trips — and it has performed flawlessly every time. The 8K 360° footage is unbelievably crisp, and the stabilization makes even the most active moments look smooth and professional. The camera is lightweight, easy to use, and surprisingly durable, which has been perfect for all the different environments we’ve taken it into. My husband loves how creative he can get with the shots, and the editing features make it simple to turn everyday moments into amazing videos. After a full year of use, it’s still going strong and continues to impress us. If you’re looking for a high‑quality, reliable action camera that captures everything around you, this one is absolutely worth it.

The X4 raises the bar for 360 action cameras. The 8K footage is incredibly sharp, and it makes a big difference when reframing shots — details stay clear even after heavy cropping. FlowState stabilization is excellent, keeping everything smooth whether mounted on a car, helmet, or handheld. The app integration is one of my favorite parts: reframing, tracking, and exporting clips is quick and intuitive, which saves a lot of time in post. The battery life is better than older Insta360 models, though I’d still recommend extra batteries if you’re shooting all day. It’s slightly bulkier than the previous generation, but that trade-off is worth it for the image quality and new features. Overall, the X4 feels like a must-have tool for creators who want flexibility and cinematic results from a compact setup.

Doesn’t work, very disappointing, every time have errors

The Insta360 X4 is amazing! The 8K 360-degree video is super clear and smooth, and the camera is easy to use. I love the stabilization and the editing features in the app—it makes creating professional-looking videos simple. It’s compact, lightweight, and perfect for travel, sports, and outdoor adventures. Overall, a great camera for anyone who wants high-quality 360° content.

I was looking for an underwater camera for an upcoming trip, and this one goes well beyond that. With its dual 360-degree lenses, it captures photos and videos from truly unique perspectives that traditional cameras can’t achieve. There is a definite learning curve, especially since it includes a robust editing app. Some of the app’s features use AI to automatically create 30-second highlight videos complete with titles, music, and multiple angles, which is impressive. I highly recommend purchasing the selfie stick, as extending it makes a big difference in achieving better angles, especially for video. I plan to use this camera underwater, so my next purchase will be a wrist or body strap to prevent losing it. The camera’s menu is relatively easy to navigate, but I still found YouTube tutorials helpful for fully understanding its capabilities. While the camera itself does not allow you to zoom in or out during recording, the 360-degree footage lets you zoom during editing, which adds a lot of flexibility. I’m currently practicing with the camera so I can use it confidently on vacation. The photo and video quality are excellent, the camera feels solid and well made, and it comes with two protective lens covers. I purchased two additional covers as a precaution in case one gets scratched or lost.

Upgrading from the Insta 360 X3 to the new Insta 360 X4 has been a huge step up, and I couldn’t be happier with the decision. The X3 was already a solid camera, but the X4 feels like a whole new level of performance. The video quality is noticeably sharper, especially in low light, and the stabilization is even smoother than before. I also really appreciate the improved battery life—it lasts longer on shoots, which makes a big difference when you’re out and about capturing content. The touchscreen feels more responsive compared to the X3, and the overall design still has that same sturdy, compact build that I liked about the previous model. What really stands out is how much more efficient the X4 is—it’s faster to process footage, and the editing workflow feels less clunky than it did with the X3. If you enjoyed the X3, the X4 feels like the natural next step. It’s familiar enough to feel comfortable right away but refined enough that you really notice the upgrades.

I am a long time GoPro owner/user. With all the "bugs" that have been causing me to lose a whole lot of footage in the recent models I have been looking into camera options. The main comment that made me take a long hard look at the Insta 360 cameras was they don't have "bugs" like GoPro. After a whole lot of reading reviews, watching videos, and reading actual owner/user feedback I invested in an Insta 360 X4. I have only used it a handful of times but my initial impression is good. The video editing definitely is different than what I am used to and to be honest is one of the things that kept me from getting an X4 sooner. I've used the editing program a few times and have been able to get through it to make a few videos and it does take extra time but it's not too bad. The X4 is amazing. Being able to pick out any view I want/need is awesome. The video quality looks excellent to me. The camera seems to be fairly straightforward to operate. I have been only a little confused with finding the settings I want to change and getting them set where I want. As I said I have only used it a handful of times so I can't say much of anything about the long term use and or durability. I will say that the battery life is fairly impressive. I got more life than I expected and I am using the X4 in the 8k 30fps mode. Well done Insta 360.

I love this product! The Insta360 X4 is truly a game-changer for anyone who loves capturing immersive content. The 8K resolution is absolutely stunning — the image clarity and video quality blew me away. It’s super easy to use, and the app makes editing your footage simple, even for beginners. The stabilization is incredible, making every shot look smooth and professional, even when recording action scenes. The battery life is much better than I expected, and the new design feels solid and durable. Whether you’re into action sports, travel vlogging, or just love recording family moments in a creative way, this camera is totally worth it. Highly recommend it — it’s one of the best 360 cameras I’ve ever used!