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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 274 reviews

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91%
would recommend
to a friend

Customers are saying

Customers find value in the ease of use and reasonable price of TurboTax Deluxe Federal + E-File + State 2020. Many appreciate the e-file feature and the overall software quality. However, some users experienced difficulties with the download process. The software's ease of use is a significant positive aspect for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 274 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy tax prep software. Been using for years. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I have used turbo tax for the past 15 years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product turbo tax deluxe edition is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Software quality

    Rated 5 out of 5 stars

    TurboTax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and I love the digital download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to use. Easy to use. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helped filling taxes easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software that helped filling my taxes easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, best return guaranteed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. My go to year after year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy way to do my simple income and state taxes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using TurboTax for years. I like the program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best tax software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tax software and easy to use from year to uear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, easy to download digital turbotax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to buy the digital intuit turbotax on Best Buy's site and download it. I have done this for a couple of years with no issues. Also, I get many offers for discounts off turbotax, but Best Buy offered the cheapest price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been using TurboTax for 19 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be your 19 that I’m using TurboTax. I’m very familiar with the program and it works well for me. I will continue to use it until TurboTax is obsolete or unreliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbotax Deluxe is all you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my annual purchase of Turbotax. Don't know the benefits of TT Premier but I can get done what I need with Deluxe, just wish State did not charge to file return. Overall happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a fresh makeover.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so many years in the marketplace, the screen information is as awkward as ever. The NEXT or CONTUNUE button often requires scrolling down the screen, or it moves from left to right. It would be nice in they could format each input screen to have thee buttons in about the same place. Yes, this might mean a few more screens, but the frustration factor would be less. As expected, the calculation are correct (surprise.) It is hard to determine which version to use; too may choices. I have a small side business. I needed a simple schedule C. Which to buy? Not clear at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, sales representative was great, Chris was efficient and wanted to help you. Other times we have been in the morehead city store and staff very not courteous. People like this should not be meeting customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for taxes for three of my children, but left complex taxes to my accountant. Last year I encountered bugs that I reported to Intuit. No bugs this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I've been using Turbotax for years and I've been very impressed with it. Great for investments, especially calculating short-term and long-term gains and losses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TurboTax download- great ootion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased the physical copy of TurboTax but downloaded it this year. The process was easy and the software works well to do all of our family taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see why we must pay exorbitant fees to others to do our taxes, when we could purchase this software and do it ourselves and save hundreds

    I would recommend this to a friend
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