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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 274 reviews

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91%
would recommend
to a friend

Customers are saying

Customers find value in the ease of use and reasonable price of TurboTax Deluxe Federal + E-File + State 2020. Many appreciate the e-file feature and the overall software quality. However, some users experienced difficulties with the download process. The software's ease of use is a significant positive aspect for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 274 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year using this product. Information and form are updated and the most recent changes are available. Makes filing my taxes very easy and stress free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using turbo tax for years and I have always been satisfied. I like the way it walks you through every aspect of both income and available deductions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Tax software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tax program for people with with walkthroughs on every topic. If you don't need an accountant to do your taxes, then this is the program to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a do it yourself tax program - not much to say other than it’s accurate and simple to use. Best Buy’s price was competitive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pay close attention to download steps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble working through the steps to get it downloaded from Intuit, but it turned out very well. I will likely continue purchasing it this way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and cheap!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to use Turbo Tax online. I bought the program, installed it and it turned out to be cheaper! Very straight forward to use. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very "Intuit"ive tax software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a fairly simple tax return so this software is just right for us. It walked us through what we needed to input and what we could possibly deduct.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loyal Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Best Buy for Turbotax for many years. Best buy makes it super easy to get the product and Turbotax is always the easiest platform to do my taxes on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for years, when we had a business and when we didn't. I now use for widowed and retired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great software! This package made my family's taxes a breeze! I have used it for years and they always keep it updated throughout the tax season.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy but Pricy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried TurboTax for the first time and it was easy to deal with, no problem at all except the price is not that nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this year to file my own income taxes and this amazing product made it easy to file at a great price. I'll definitely buy it again next year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, state addition expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using TurboTax for over 10 years now and it has never let me down. One complaint is that addition of another state costs $40 plus e-file cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using turbo tax for over 10 years now. Switching software has never crossed my mind. They make something that is so complex, so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a very helpful product. Makes doing your own taxes a lot easier. Being able to directly download it from Best Buy make the purchase simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great software, but a little expensive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software that is fairly easy to use, but does have a few quirks to it. Had to get online help to solve a couple issues while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very Easy to download and it is very easy to use. The program Walks you through everything. Helps make sure you don't miss anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great software! Easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when doing your taxes for the first time or two! Very straight forward software and very easy to use! It walks you through every step

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love TurboTax

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love TurboTax. Easy to use year after year. My typical tax filing is quick, easy, and get's me my refund quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I buy this every year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to do my taxes. I don't have anything crazy like foreign accounts or a ton of deductions so I use this and am done in about 2 hours

    I would recommend this to a friend
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