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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 64 reviews

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84%
would recommend
to a friend

Customers are saying

Customers recognize TurboTax Deluxe Federal + E-File + State 2020 (1-User) as being easy to use. Positive feedback frequently highlights the software's user-friendly interface. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-64 of 64 reviews
  • Rated 2 out of 5 stars

    Deluxe Turbo Tax with 1 State E-File

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product " Deluxe Turbo tax " I have purchased from you is good but NOT MEET THE REQUIREMENT. I have purchased the one with 1 FREE State E-File but when I submitted my tax I still paid $25 for State E-File. Are you going to reimburse the $25 for me? Overall I am not satisfied what I have purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I don't want to give this product any stars. I purchased a digital download and each time I clicked on it it said the site was not secure. I tried to get a refund and was denied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, the digital version I purchased did not work and therefore could not use it and ended up returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TurboTax terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program did not work on computer and TurboTax staff was completely unable to resolve.

    No, I would not recommend this to a friend
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