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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 469 reviews

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97%
would recommend
to a friend

Customers are saying

Customers praise TurboTax Home and Business 2016 for its ease of use and accuracy, finding it simple and reliable for tax preparation. Positive feedback also highlights the software's helpful features, including its ability to identify deductions and its regular updates to reflect current tax laws. While some users experienced compatibility issues, the overall sentiment points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 469 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product and glad to purchase locally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Turbotax for years and it has always served me well. As our tax situation has gotten more complicated we have gone from the basic to the premier to the home and business versions and the transition to each has been smooth and worked well. I have always been able to find answers and get help with issues without outside help. I will continue to use it to do all of my family's returns. Best Buy matched the online price so I bought there as I want to support my local retail stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy peezey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes doing your taxes easy and cheap. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Deductions, Ease of use

    Rated 5 out of 5 stars

    Great Tax Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TurboTax now for about 7 years. Never had an issue. Simple to use. Great support if needed. Very thorough tax software...especially good for self-employed.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Easiest Way to Do Your Taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for a number of years and have always found it to be the best way to do my taxes. It is easy and accurate. The program asks you the questions and all you have to do is have your information close at hand and answer the questions. Then once you are done with your federal return, you can start on the state return and that is mostly done based on your federal return information. Couldn't be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Turbo Tax to estimate my 2016 taxes so that I would know what my 4th quarter estimated tax payment should be for both Federal and State. I am happy that it was easy to input and helped me to determine how year end payments and charitable donations would affect my taxes. I was able to use my Best Buy rewards to purchase it and made it cheaper than if I had bought it at a competitor store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Updates

    Rated 5 out of 5 stars

    Tax season staple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Turbotax for many years and changing tax scenarios. Find it's guided questions easy to use and helpful with different tax scenarios over the years. Customer service has been hit and miss sometimes but the program couldn't be easier to update and use bringing historic information forward into the current tax year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely easy to use. just answer the questions. Save a lot of money by doing your taxes your self.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year. It is cheaper than a tax preparer. The interview nicely walks you through.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turbotax software worked as expected. I didn't have any issues uploading the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a business and want to do your own taxs this is a great and easy software

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    This software is very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for years and love how easy it is to use. I save hundreds of dollars I would otherwise spend with an accountant to file all the forms my return requires. I am always confident my return is accurate while also maximizing my deductions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax is really easy to use and walks you through each phase to completion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good sw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this for 4years now. Easy user inferface, smooth working software

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for small business owners starting out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I filed my taxes pretty easy. I would recommend researching anything the you do not understand to better file. Software is only good for year you are filing for, and not update-able for the next year(s). So TT2017 is only good for the 2016 filing year.

    I would recommend this to a friend
  • Pros mentioned:
    Deductions, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several tax software products over the years, but keep coming back to Turbo tax. It is easy to use, it works great, and you get all your deductions. It seems to be a little more expensive than the other brands but so much easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Tax Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax is so easy to use for my business and personal tax returns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year. Straight forward and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 years I have used it and I am very happy. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for our small business! Guides you step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Updates

    Rated 5 out of 5 stars

    Excellent tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for many years. They constantly update the program with the latest from the IRS and your state. It allows you to file both Federal and State returns in one easy to use software program.

    I would recommend this to a friend
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