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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 156 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are delighted by the easy-to-use interface and affordable price of the product. Many customers mentioned that the setup process was simple and straightforward, allowing them to quickly start using the product. Additionally, customers appreciated the ability to easily transfer their old home movies to digital format. However, some customers did experience issues with the software, describing it as clunky, and there were concerns about compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 156 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A tech geeks dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use...it was great being able to go through my old home movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to digitize vhs for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are probably BETTER ways to transfer old video tapes to digital, but there's not CHEAPER. Worked as described. Only issue is if you let the tape run longer than 5 minutes, the software will stop recording... not sure if that's a software glitch or my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little gadget that does exactly what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ion video converter works very well. This is going to save me hundreds of dollars. Easy record with great clarity and enhanced the videos without any painstaking tweaking. For the price, you can't go wrong. Pays for itself after the first conversion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting going on this device but from the get-go the device is easy to set-up and the software seems user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy 2 use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small item, very easy to use and does a good job for transferring.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Device works good but software and support is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to transfer VHS tapes to digital. The software that comes with it works good but see's most home videos as a copyright infringement. I tried to contact the company support but had no response. There are alot of people having this issue but the company is not correcting the issue. Lucky i purchased this to replace a ION VCR to PC that the USB port went bad i a have to connect the new converter to the ION VCR via the RCA ports and can use the software that came with the original VCR to PC device. Not sure what made me buy another ION product but i did. As far as the converter working it is good except the housing is to close to the ports and a lot of RCA plugs do not fit in unless you loosen the housing screws that are under the rubber feet. Once you loosen the screws, get plugged in and find a different software that works with it it works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what i needed it to do and since i already owned the updated software it was a mere plug and record deal. It's awesome .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and All Inclusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The converter came with software and works very well in converting VHS to DVD through a PC. The process was seamless and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Instructions are BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works phenomenal, but the instructions for setting it up are pathetic. The software included is also horrible. If on a mac, just export the files to iMovie.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    did what we needed it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this to do a video transfer from a TiVo to a computer. It worked slick. My husband did most of it; it was a bit tricky to get the software loaded but not too bad. I think the only bad thing was he couldn't get it to start recording exactly where he wanted it. I will probably use iMovie to finish editing it exactly as we want it. Overall, it was a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does create dvd's from vhs as advertised. Instructions on software bundled with device sketchy but customer support was good at handling doubts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It takes some practice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems using this device. I will continue to work with it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    A learning curve, but at least it works on a Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to save some old family videos, including some childhood videos I'm sure my wife wishes were lost to time, and was thrilled to find hardware and software that purported to work on a Mac! The setup was easy enough, and the software worked as described. There is, however, a bit of a learning curve for first-timers like me. The device works on both PC and Mac, but the software for PC is much more user-friendly and engineered. The Mac version lacks a lot of control, which is annoying. But it does work, which is ultimately all that matters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made converting VHS treasures to your computer an easy process. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing capability for low cost. plan to convert some 200 hours of s-video, vhs and hi-8 analog to flash drives for archiving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for viewing tv on pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, software package was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked the first time and as advertised. However, using the RCA adapter that was supplied with the camcorder did not offer the best video quality (NO fault of the Ion Video product). That being said, I was able to get the video converted and place it on DVDs so that they would place on my Blu-Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio/video converter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Straight forward to install the matching software on my Windows 7 Laptop, then just connect the Ion converter to the PC and the Camera, then just playback the recorded video tape from the camera and save the files on the laptop. Then follows conversion to a Vimeo file and upload to a vimeo website. The results are great and the streaming from Vimeo are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly for what I needed it for. converting tapes to digtial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what it was supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer or software expert but found this product easy to use and it functioned as advertised.. I had to use this device because my computer couldn't locate a driver so didn't recognize my camcorder when connected. I transferred over 30 Hi 8 tapes to DVD and was very pleased with the result but the process is time consuming but not the products fault.

    I would recommend this to a friend
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