Customer Ratings & Reviews

The agent that repaired my battery was super nice and helpful. Seriously, appreciate the professionalism and speedy job. Thanks again.

I was on a tight deadline but GeekSquad was able to replace my batteries ASAP. It just took them a day.

Phone battery got repaired, only took a couple hours, absolutely zero problems afterwards.

Probably even more important than phone features is the battery life. When you are recharging your phone after only a few hrs of use, this gets old fast. Geek squad in an authorized Apple Service Provider. With a new battery in a fraction of the time it would take at an Apple Store, my iPhone 8 is working normally again.

Great job works like it should. Fast work. Job well done. Geek

My battery was put in a timely manner, my phone is like new

Was having problems with my phone where the whole unit would get super hot and a faint purple line would appear on the screen. Turns out the battery was expanding and pressing up against the back of the LCD screen in the unit. Best Buy took out the old battery, put a new one in, and I haven't had any problems since.

IPhone battery replaced with excellent customer service. The Geek Squad is always professional, courteous and competent. It took less time that they predicted. I’ll go there for phone repairs again.

Had agood experiance but wait at store was little longer than expected

The staff was very helpful by explaining the process and offering to put a screen protector on for me.

The agents are professional. They helped me with battery service done in a fast way, highly recommend.

Great job and great technical knowledge. They were very friendly and explained what they had to do.

The Geek Squad did great! My device was ready in one hour. The staff was incredibly nice and fast.

Battery replacement was quicker than expected and did improve my phone’s performance. Unfortunately during the process, I had to get another screen protector due to my old one being damaged during the replacement.

Geek squad repaired my iPhone and had it back the same day! Great service

The staff were very nice and patient. I am satisfied by their service as well.

Very friendly, timely service, and the important thing is they knew what they were talking about I would definitely go back and get service at this location

Quick in and out. Everything handled professionally, excellent work. I don't make recommendations as a practice so I would not recommend them but in my case they did great work.

Great service and description of the job tat was done.

I had the batteries replaced on both my wife's and my iPhones 7 Plus. They are paid off and we want to keep them for a while so we changed the batteries to optimize the charge to them. It is known that these batteries deteriorate over time so this was a sensible preventive measure at a good price because Apple is offering a discount. I made appointments online and the best available for us was at this Best Buy. When we arrived for our appointment we were helped rather quickly and Jonathan was assigned to do the work for us. From the start, he was polite, professional, patient and very attentive. He took his time to make sure we understood the process and answered all our questions, He clearly knows his job well. We left the phones there and were told to return at a certain time. We returned slightly early and were pleasantly surprised that the work had already be completed. Overall, this whole process went very well.