Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 784 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 784 reviews
  • Rated 5 out of 5 stars

    Phone battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery replacement successful in a short period of time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Ipone 6 plus Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple set up the replacement with Best Buy and went perfect. Now my iPhone battery last a lot longer. Best Buy did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced iPhone battery free.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone users received free batteries for their phones. Geek squad made it quick and painless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I had to get new phone from apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to have battery replacement. Next after the battery replacement I was having issues with my phone speaker & I came back to best buy only for them to say to take it to apple after battery replacement caused speaker issue. I learned my lesson to take my Apple products that I have to take it only to apple and not best buy. I came to best buy to ask for my money return. Not to mention when I arrived to best buy in advance I also reserved a time which took someone a while to come see me. In my opinion I think best buy should train there employees throughly so this situation does not happen to someone else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and fast work

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup an appointment and then came in for the appointment and only took about an hour. Not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New battery and screen for my iPhone 6s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked me up with a new screen and battery and now my iPhone 6s is working good as new! Thanks Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 6 battery went out and the geek squad was able to repair it causing it to work like new. No problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old iPhone 6 is like new!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Geek Squad! Had new battery in my phone in no time. Like new but with everything in tact!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery working great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a problem after I had the battery replaced. Didn’t have to wait that long for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the Geek squad with a reservation made via Apple and the work was done as promised within the time allowed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Battery Replacement!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local Best Buy is an authorized Apple repair location and got me in quickly to replace my failing iPhone battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy replaced my battery. Now I can use my phone all day without having it plugged in all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Replacement was quick & easy!!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replaced the battery in no time and did a great job putting the protective cover back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick service. 1 day turnaround time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quick service to fix up the ol iphone6. Should last after Apple authorized repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and testing.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old and installed new battery for iPhone. Tested new battery and we were on our way quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement battery works perfect. I highly recommend getting your iphone serviced here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sale associate was pleasant, patient and efficient. My daughters phone was fixed on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair of I-Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dMy phone was promptly and professionally repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had iPhone battery replaced. Done quickly and without problems. Courteous staff. Happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient technicians and reasonably priced.

    I would recommend this to a friend
Sponsored