Customer Ratings & Reviews

Replaced my battery and the phone doesn’t have to be charged as much.

They replaced my phone battery and I got it back same day. There were some weird scheduling issues with BestBuy's system and Apple's system (I got the appointment through Apple), meaning I didn't get any emails about the service (no receipt and no "it's done" email). The Geek Squad associates were cool, though, and the price was good. I just did errands and came back in when I figured it might be ready, and it was.

I had my iPhone battery switched out by Geek Squad. I went in the store and went over to the Geek Squad counter and they immediately diagnosed it. That was free and took about twenty minutes. They showed me that my battery was not working properly which was causing issues with my phone. After that I set up a time to come back and have my battery replaced. I dropped off my phone for that appointment and they called me back about 2 hours later. My phone looked exactly the same. There were no marks from taking it apart and it has been working properly again ever since. All the issues I was experiencing related to the battery have stopped. The phone overall is working like new again. It was very inexpensive and hassle free to use this service. I would recommend Geek Squad to anyone else who is having an issue with their iPhone battery.

The agents were great! They did a wonderful job of replacing my iPhone 13 mini battery.

My battery was put in a timely manner, my phone is like new

They had a replacement battery in stock and completed the repair timely.

Probably even more important than phone features is the battery life. When you are recharging your phone after only a few hrs of use, this gets old fast. Geek squad in an authorized Apple Service Provider. With a new battery in a fraction of the time it would take at an Apple Store, my iPhone 8 is working normally again.

Great service. I got my battery replaced in my iphone mini. It was not expensive. Service was same day. My phone works so much better now. I really appreciate that Best Buy could update my phone so that I do not have to get a new one. Highly recommend!

The Geek Squad correctly installed a new battery into a iPhone 12 Mini

Original battery. A quick and professional replacement took only one day.

Had I-phone 12pro battery replaced and phone has longer battery life now

Good customer service, and efficient battery for my iphone

Service was prompt, clearly explained, and fairly priced. If you need an Iphone battery replaced, this is the place to go!

Was having problems with my phone where the whole unit would get super hot and a faint purple line would appear on the screen. Turns out the battery was expanding and pressing up against the back of the LCD screen in the unit. Best Buy took out the old battery, put a new one in, and I haven't had any problems since.

This was all I needed to take by 5+ year old phone and make it like new again. It really holds it's charge now. Very affordable. A worthwhile investment!

The agents replaced the battery in my apple iphone se 2020 second generation

Geek Squad Agent Kat was very helpful in getting my batteries replaced in two of my older iPhones. Great experience, and phone batteries are working great.

The Geek Squad successfully replaced the battery of my iPhone 12 mini.

Agents hooked me up with a new display and new battery. Phone works as good as new! Hasn’t sounded this good since a few months after I purchased this phone. Along with recommendations on s new phone in the future, with my requests, I will be purchasing the phone from Best Buy. If you have issues with your phone, laptop, computer, iPad and the such go with Geek Squad, they are the Best!

My battery again in 100% ❤️❤️ new and original baterry