Customer Ratings & Reviews

My iphone 13 had reached a critical point with my battery showing 75% of life left which means it has degraded since when it was new years ago. I found out that Best Buy/Geek Squad can replace the battery which was an easy and economical solution!

I don’t want a new, bigger iphone so this is helping me extend the life of the one I have and love!

Great and quick service! So glad I did not have to go to STL or mail my phone. They had it done in 2 hours

My battery again in 100% ❤️❤️ new and original baterry

The agents replaced the battery in my apple iphone se 2020 second generation

I bought a new battery for my iPhone and had it replaced, so far so good.Excellent service and accommodating staff.

They did a good job. There was some confusion about the battery being in stock so I did waste a trip when they didn't have it.

Just what I needed when my battery life was noted to be at 79%. Now I can relax with a full charge and new battery

Fast service reasonable price. There’s a second battery I’ve had replaced at Best Buy. Need to say more.

Agents hooked me up with a new display and new battery. Phone works as good as new! Hasn’t sounded this good since a few months after I purchased this phone. Along with recommendations on s new phone in the future, with my requests, I will be purchasing the phone from Best Buy. If you have issues with your phone, laptop, computer, iPad and the such go with Geek Squad, they are the Best!

Probably even more important than phone features is the battery life. When you are recharging your phone after only a few hrs of use, this gets old fast. Geek squad in an authorized Apple Service Provider. With a new battery in a fraction of the time it would take at an Apple Store, my iPhone 8 is working normally again.

The service was quick and friendly. The technician was very knowledgeable and noticed immediately that the phone screen looked odd. After removing the case and the privacy screen, she noticed the battery was swollen and was slightly pushing the screen away from the phone! In and out very quick while I ran a few errands. I 100% recommend and will be a returning customer in the future. Thanks Geek Squad!!

Was having problems with my phone where the whole unit would get super hot and a faint purple line would appear on the screen. Turns out the battery was expanding and pressing up against the back of the LCD screen in the unit. Best Buy took out the old battery, put a new one in, and I haven't had any problems since.

New battery replacement done efficiently. Would return for service again.

It was smooth in and out. They replaced the battery in less than an hour.

Battery was replaced in a timely manner and has worked fine since installed.

Quick service. Good deal. Just not completed same day as promised on website.

Awesome guys did a great job speedy service and friendly staff

The whole process was great except when it came to letting me know when my phone was ready to pick up. Instead of calling me at the number I left with them they emailed me. I didn’t have access to my phone and I was out of town so I couldn’t go home and check my email. Other than that it was great and really pretty fast

The Geek Squad replaced the battery in my iPhone. Easy and affordable.