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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 784 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the Braava 380 Robot Mop for its effective basic cleaning, ease of use, and quiet operation. Many appreciate its compact size, making it suitable for smaller spaces. However, some users point to limitations in battery life and navigation capabilities as areas for improvement. Concerns were also raised regarding the cleaning area coverage and the water tank's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 784 reviews
  • Rated 1 out of 5 stars

    Pushed dirt/didn't pick up. Changed to other brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot just pushed the dirt around. Didn't actually pick up. Switched to bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne. So happy with it. It does an amazing job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not do entire floor. Does not return to it's charger. Best buy would not take it back because it was past the 14 day return policy. I will never purchase from Best buy again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Basically a robotic Swiffer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have 2 basset hounds that shed and I don't have time to sweep my stained concrete floors daily. This works perfect in between a good deep cleaning. Plus, I have back issues, so this makes it where I can wait a tad longer between said deep cleanings. What this basically is is a robotic Swiffer. It doesn't vacume, you attach a cloth and it will basically sweep up the floor and most of the dust/dirt/hair will stick to the dry cloth. Then you can run the mop part and it pushes a wet cloth all around your floors. The manual said that you can't use with Swiffer products, but I have and I haven't had a problem. Using something disposable also keeps me from having to wash the washable wet and dry pad that came with the robot every day. My dogs are big babies, but this doesn't scare them; it's really quiet. It gets into places that I normally can't get to to clean, such as under cabinets and under furniture that isn't too low for it to get under. I haven't had an issue with mine getting stuck either like some people seem to have had. I usually just move small things and cords out of the way and let it do its thing. The only cons is that it is a little slow and can take a long time to complete a job (especially since it's so thorough) and that the little tank for water is super duper teeny. It would be nice not to have to fill it up with liquid so often. On the plus side, the battery seems to last quite a while. I can sweep and mop my living room, kitchen, dining room, a bathroom, laundry room, hall, and one bedroom before the battery runs out. And all are decent sized rooms; even the bathroom. Overall, this does what I needed. Now If they would make one that vacuumes, sweeps, AND mops, it'll be perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misses more floor than it cleans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed. Set it up to run with the beacon and it kept getting "confused" and it would go over the same place several times and miss the rest of the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This Robot!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks, broke after a couple of uses. I've gone through so many robots and they are not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your monry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a 4 inch pad that uses a small water resrvere to dampen itself. That pad then gets pushed accrost your floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just don't

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately returned. Would NOT recommend to anyone. It does not spray. It's also all over the place. I returned this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robo sweeper/mopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. It does not do any of the things advertised. I am very disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very very slow and leaves tire marks behind Doesnt clean simple marks and stains and wont cover all the area Not good for large area sweeping works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait until they modify technology on this product. It a great thought but deff needs improvements. Love my vacuum though!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a product I would buy again or recommend. Do know what it even does. I know what it’s supoosed to do and it does not clean floors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does a horrible job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't advise anyone to buy this product. Thought it would save time but I actually have to mop after it's done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed. Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They missed the mark on this product. Does NOT clean your floor. Definitely room for improvement. Returned it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water tray breaks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water tray cracks easily if you don't use the irobot solution and the replacement water tray is pretty expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was awful! It doesn’t hold much water and the scrubber didn’t have much pressure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "mop" was a huge disappointment. Was very slow, didn't clean well and not at all what we'd hoped for!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this floor mopping does not work well. too slow, mopping sucks, not clean at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't care for Braava

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't really like it, too complicated to deal with. The Braava should be simple to add the pads like a swifter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was too small with tank to small to get any job done and got stuck constantly. Very inefficient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    has lots of faulty areas, cleaning wise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this if your tiles have any type of line, it wont clean it.

    No, I would not recommend this to a friend
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