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Customer Ratings & Reviews

Model:
R614020
SKU:
6031500
Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 387 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Roomba 614's cleaning performance and ease of use, with many praising its effectiveness on pet hair and simple operation. However, some users experienced issues with navigation and noise levels, while others noted concerns about battery life and dustbin capacity. The ability of the Roomba to return to its dock also received mixed reviews. Overall, the Roomba 614 provides a convenient cleaning solution, but potential buyers should consider these reported limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-11 of 11 reviews
  • Cons mentioned:
    Navigation, Noise level

    Rated 1 out of 5 stars

    Bad deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never homed from the beginning and now it makes loud noises.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dustbin capacity

    Rated 1 out of 5 stars

    Does not perform like advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small collection bin that will fill up within minutes of use. Does not perform well transferring from flooring to carpet. Would have returned it to store but waited too long after Christmas to set it up and put it service.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 1 out of 5 stars

    It is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba 614 is not worth the money. It does not move from carpet to carpet. It doesn't like the patterns and will stop. It won't dock. Just a piece of junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roomba 614

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No date and time or schuleding start time or date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last two years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device, in spite of my taking very good care of it, and doing all the required maintenance, died after only 22 months of use. The manufacturer's warranty is only one year. The manufacturer was unable to determine what was wrong with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Betty Gentile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present so I cannot review it yet. There was no bill in the package or shipping invoice. If it doesn't meet expectations how do I return it please advise. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't do my floors. It hates the pattern in the carpet and stops . One carpet it will not even move. Bad decision because I'm stuck with a 300$ paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Irobot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it zig zaged instead of going up and down. Didn't clean all areas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor, or no, instructions

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No documentation of the various icons, lights, etc. when unit has problems.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty well but only lasted for about 3.5 years. Can’t justify buying another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem all great unless you have some black carpet. It sees black strips as a cliff and the cliff sensors can not be shut off. It also sees heater vents as cliffs. Would be a great product if the cliff sensor had a option to be shut off. Mine usually never finishes up. Says it is stuck on a cliff. They said to put up there virtual wall. The only problem is I want that throw rug vacuumed. If I had known about this I would have never spent the money.

    No, I would not recommend this to a friend