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Customer Ratings & Reviews

Model:
R614020
SKU:
6031500
Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Roomba 614's cleaning performance and ease of use, with many praising its effectiveness on pet hair and simple operation. However, some users experienced issues with navigation and noise levels, while others noted concerns about battery life and dustbin capacity. The ability of the Roomba to return to its dock also received mixed reviews. Overall, the Roomba 614 provides a convenient cleaning solution, but potential buyers should consider these reported limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 30 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews online and decided to purchase anyways. This unit is LOUD. I have to really turn up tv when running. Also product specs are misleading. You cannot schedule cleaning on this model. I knew it wasn’t the smart phone one, so I bought it since it was cheaper. I regret that choice, go for the newer model. Maybe it’s queiter...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t wait to buy this since I have a German Shepherd who sheds and I was vacuuming daily. Roomba works well as far as going under chairs and ottomans and entertainments centers. However it basically just hits the wall then backs up, it is really random and a room is never completely done since it doesn’t work in a pattern. I returned after a week and purchased a Samsung from Home Depot that works really great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Docking

    Rated 3 out of 5 stars

    Roomba 614

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom who is elderly and not into tech. However this is a good product for non tech savvy folks. Runs well and does its job well. But it does not dock by itself like it should. I may need to try pressing dock myself this weekend. Maybe mom not pressing correct button.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Cleans well, but keeps getting stuck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well, but it keeps getting stuck under my kitchen cabinet for some reason. Also, this vacuum is supposed to be able to connect to my home Wi-Fi network and to work with Alexa, but I can’t figure out how to get those features operational.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works fine...no frills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 614 Model works fine. It is a base model with no wifi or App. Honestly, being able to start my vacuum or set a schedule from my phone is not a big deal to me. I do not think everything I own needs to connect to the internet. It is exactly like the 650 and 680 model you can get from other retailers except for one key difference: it does not have a schedule Button. This was not a "make or break" feature for me as it was a gift to my Dad. However, if you want to preset schedules you can get the 680 for the same price at another retailer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    works good on carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very nice on carpet, on hardfloor is not that good. easy to clean the filters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use. Programming was easy and simple to understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This roomba is a Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't tried the roomba yet. I couldn't afford a bigger model so we will opt for the simple model. It's a Christmas gift so we won't be trying it out til January. I'm sure we're going to like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not clean all surfaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on vinyl flooring. Worked on shag carpet. Oddly would not work on area rug. Kept stopping every minute saying move to new area. Taking it back. Supposed to work on all surfaces.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have been a good idea to do the upgraded one of these. Its all good though. Remember to pick up after your dog or cat if it poops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this as a gift, since we have not had Christmas yet it too early to say if the person likes it or not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product as a gift for my mother for Christmas so we have not actually used it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate this product since it is my first but works good overall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and convenient. I think if we didn't have two Lab dogs that she'd all the time, it would be more useful. It gets full of dog hair about halfway thru and has to be emptied to finish.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    This is an mediocre vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to make sure nothing is on the floor like toys, cords, blanket end... Also need to figure out how to get the whole floor before needing a charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    So slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 614 cleans the floor effectively, but is very slow and needs to be emptied frequently.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok but loud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud I hate it. Pay more money for a better model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. To work well you’ve got to lock it in the room you want to clean. Otherwise it can get easily lost somewhere else and never make it back. Still, it’s a lot cheaper than the WiFi models.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good entry-level robot vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do a decent job; it appears to rely more on its sweeping action, rather than vacuuming action, even though it has only one corner brush. Has a convenient carrying handle, but dust bin removal is somewhat inconvenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, could be better for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to locate dirt/mess and pick up. Roams around the same spots and takes forever to cover one toom

    I would recommend this to a friend