Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $599.99

Customer rating

Rating 4.5 out of 5 stars with 417 reviews

92%would recommend to a friend.

Write a Review

Rating Filter

92%
would recommend to a friend
Page 1 Showing 1-20 of 417 reviews
  • Rating 5 out of 5 stars with 1 review

    Nice to have a Maid!

    |
    Posted .

    Overall love the unit. Actually after buying one for our downstairs all hardwood and purchased another for our upstairs all hardwood. I have them scheduled to run every other day. Downstairs runs in the middle of night, upstairs run in the middle of the day. We have two long hair small dogs and they do their job picking up. The units do require us to make sure we don't have anything that may get tangled off the floor. One big problem I did have is the legs on our true wood furniture was getting a small nick from the unit circling around it. I corrected by purchasing a felt strip and ran it around the unit. The unit does need to come current and drop the remote, a wifi application is what 2015 demands. It could alert you of issues, allow you to schedule, etc.

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    This robot's not for everybody...please read!

    |
    Posted .

    I owned the roomba 880 for about 2 weeks when I decided to return it. During the time that I owned it, I did everything I could to optimize it's cleaning abilities. I have a large open floor plan home, and the two lighthouses that came with the roomba just weren't able to section off my house effectively to allow efficient cleaning throughout the whole home each night, minus the bedrooms and bathrooms, no matter where I positioned them. When the roomba was put in a small bedroom, it was amazing! It definitely cleaned more dirt from the carpet than any other vacuum ever had. But that's not all I wanted out of my robot vacuum. I have been a neato xv and botvac owner for the last 5 years. I decided to try the roomba because I got tired of repeated software errors and warranty replacements with the neato. I was not a fan of roombas method of cleaning right off the bat. Aimlessly roaming around for a preset amount of time, regardless of the size of the room/house, and bumping into everything in its path, is more than aggravating. Especially after having a neato that methodically maps out the homes floor plan and covers every area with a purpose. Neato doesn't have dirt detect and the same insane sucking power as the roomba though. There's pros and cons for both of them. It's a matter of preference, and what your specific needs are. Having tried both of them, I personally have to stay with the neato botvac because the roomba simply doesn't do well with a large open floor plan, and two lighthouses. Another thing, I really don't like those things. I prefer the magnetic strips neato vacuums use. No batteries to change, no bulky device sticking out in my doorways. Just a little strip that I stick down with double sided tape anywhere I want to block the vacuum and it never has to be messed with again. The final and most devastating reason I can never recommend a roomba to anyone, is the damage it caused to most of my furniture! The majority of the furniture throughout my home is wood. Including custome wood kitchen cabinets. The roomba literally destroyed the bottom few inches of everything in my house! The side spin brush on the roomba, has three brushes in one that stick out past the edge of the vacuum, and spin to kick up dirt along edges as it cleans. These brushes are held together with a hard rubber housing, which also sticks out past the edge of the vacuum by about an inch or so. The hard rubber hits everything that the brush hits, effectivlely stripping any wood it comes in contact with, of its protective coatings, then it's varnish/stain, then it digs into the wood!!! It took almost two weeks for the roomba to eat away at the varnish enough for me to notice the damage. But by then, it was digging into bare wood! After noticing this first on the leg of a chair, I inspected the rest of the home, finding extensive damage on every single piece of wood furniture in my home! I packed that robot up immediately and took it back, and went back to using the Neato botvac again. I hope roomba fixes this brush problem before it ruines their reputation.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    IRobot-Roomba

    |
    Posted .

    IRobot Roomba is a great investment. I say investment because it was $500.00+, but leave it to Best Buy to price match and get me my Roomba delivered to my house in 2 days! We run it everyday and it works like a charm. It runs on hardwood floors, carpet, and tile. You won't be disappointed!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I LOVE OUR IROBOT 880!

    |
    Posted .

    I was paying $100 a week for a cleaning lady that took 8 hours to clean only 1/2 my home -only 2 of us & a cat! Decided to try IRobot -named her Gracie & she is awesome! 2 story home so saving to purchase a 2nd.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Does exactly what it's supposed to do.

    |
    Posted .

    The iRobot 880 goes from hardwood floors to carpet without any problem. We have a dog and was surprised how much the iRobot picks up every other day. The best household item we've ever purchased!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Loved my Roomba

    |
    Posted .

    This robot is awsome!!! Now my house is always clean, and the best part is that I can save time to spend with my kids. :)

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Roomba Yet

    |
    Posted .

    We've owned previous Roombas since the 4200 series and this one is by far the best at 1) picking up all kinds of dirt and pet fur; 2) transitioning successfully from carpet to slate or from slate (or tile) to area rug or from hardwood to area rug, etc. 3) the longest lasting battery. iRobot completely updated how Roomba picks up the dirt and debris with this model and eliminated all of the brushes that used to do that work, with rubber "fingers". This generation Roomba can NOW successfully transition across all kinds of flooring without getting caught-up on any type of threshold (high or tall areas) like from slate/tile/hardwood onto an area rug, and does so without stopping and "asking" for help to get up onto the area rug, etc.. This Roomba can NOW pickup ALL of the dirt and debris on ANY of the flooring surfaces within our house. ALL of the previous Roombas with actual brushes would ALWAYS leave dirt and debris (dog fur especially) in clumps on all of the hard flooring surfaces. Speaking of leaving clumps of dog fur behind, this is also the first Roomba that does not leave those dog fur clumps (or any other kinds of dirt clumps) behind when transitioning from hard surface flooring up onto an area rug or down from an area rug back onto hard surface flooring. ALL of the previous Roombas did leave dog fur and other dirt clumps behind when making the up or down flooring transitions. This is also the first Roomba that is extremely easy to clean when compared to all of the previous Roombas (by FAR!). For Reference: Dog hair that this Roomba encounters daily is: Short, soft, fine fur from a Rhodesian Ridgeback (AMAZING breed, BTW...) short, "wirery" fur from a Labrador/Chesapeake Retriever mix that even our Dyson Animal isn't thrilled with picking up and this 880 Roomba seems to be just as good as the Dyson Animal at picking up this fur (when our 700 series Roomba was/is terrible at picking up this fur), and a medium-haired American German Shepherd. We've not experienced any of the issues that others may have experienced to here's to hoping iRobot worked all of those issues out with the models being sold currently.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Better than I expected

    |
    Posted .

    My wife wanted to get a Roomba. I wanted to get rid of the dog hair in our rescue facility...uh....house. Four big dogs! I did not expect Roomba to make much of a dent but I've been happily surprised. No, it doesn't get everything. Yes, I still have to spot clean. However, cleaning is now manageable in our home instead of out of control. Set your expectations. Plan to empty Roomba daily and replace the filter frequently. You'll also need to take the rollers out and get hair, etc. off of them. This takes seconds and produces surprisingly little dust. This product is expensive. Too expensive? Depends on your budget. You'll still have to clean, but far less than without it. Hope this helped.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    So far so good

    |
    Posted .

    Heavy Duty User: I'm a proud Foster Failure - which means we adopted the litter of kittens that we fostered for the local shelter because we couldn't give them back. So, we now have 6 cats total - and fur does fly when they fosters meet our original cat. Usage Schedule: 3 carpeted rooms daily. We have it scheduled to run in one area every morning. When we get home in the evening, we move it to an upstairs carpeted room to run. Results: It does a good job picking up fur. The Dyson upright will get the corners, etc., but we aren't going to run that daily. Volume: I don't think it's that loud. I've watched TV while it is running. It's not as loud as the Dyson. Complaints regarding emptying it: I don't know what to say. The design requires a small bin. If the vacuum is successfully filling the bin - that is it's purpose. I empty it when I move it back and forth between the two rooms of carpet. It does not get as full as it did at the beginning because there's less fur to pick up when you vacuum daily. At the beginning, I stopped and emptied it while it was still doing a room. because - honestly- the Roomba was gathering fur from places we had not been vacuuming with enough frequency - under the bed and under the couches. Pet's Response: the cats were a bit disturbed at first, but now they just ignore it. Cost: The cost is high, but we went ahead and purchased an extended warranty. if you take the cost over the 4 years, it's less that a cleaning service. And, hopefully, it will keep our new carpets looking new.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    How did I live without it?

    |
    Posted .

    Beulah (my Roomba) has been hard at work since arriving! I still tend to follow her around to insure that the rooms are all safe for her, but she does a terrific job, and picks up dirt and particularly cat hair like nobody's business! Just because I'd vacuumed the rugs previously apparently didn't assure that I removed all of the cat hair (and no doubt other dirt) - Beulah goes at it as one possessed, and my floors are looking better every day! She scoots under the sofa, bed and bureaus, seeking out dirt wherever she can find it. The price was a scary point, and what had held me back from purchasing one for so long, but as the reviews point out, this is the newest, and so far the best Roomba. I shopped till I got a great deal, and then snapped Beulah up and took her home with me! I've also been taking her out on field outings, to show my friends how she works, and one of them, (who is disabled), purchased one the same day as I demo'd it for her! She's very happy with her's also, and with the way her floors now look! I would recommend getting some compressed air to clean out the Hepa filter more thoroughly, along with the dirt container.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Should Have Bought One Sooner

    |
    Posted .

    I was very skeptical of how well robot vacuums would clean. If it not for my wife who persuaded me in buying this little appliance, I probably would never have found out. This little thing vacuums very well. It is as if someone manually vacuumed my carpet. No bags to mess with; when it's full, just pull the back and throw away the dirt. The unit requires little maintenance as well. My only con is that it does not seem to vacuum in all areas unless the space is opened up. It will try to find these little areas by bumping into things but if it doesn't find the space to go to, it will not go there to clean. Easily fixed by turning off the robot and place it on the area you want to clean.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Functional but it's not a Dyson.

    |
    Posted .

    We use this on the hardwood floors of our secondary home. It does a good job vacuuming up dust and particles around the house when we're not around. The floors have slight stepped transitions in height from one hardwood floored room to another. The Roomba is capable of climbing over and down these 1/8 - 1/4 inch transitions but fails to vacuum any dust trapped along the edges of these steps. As well, it does climb up onto area rugs but if the rug does not grip a slippery floor well then the Roomba can move rug and fail to vacuum over the pile. If the rug has long tassels at the end they can get caught in the rotating brushes and stop the Roomba cold in its tracks. It does have a knack for picking up LEGO block, though. Watching the Roomba navigate is like watching a self-driving bumper car. It's quite entertaining to watch the fuzzy logic at work when it first tries to learn the lay of the land. We like the machine cause it can vacuum under our raised bed. Every time it strikes a barrier it will back up and rotate a few degrees and then try to power forward. So it can get caught under and between chair legs that are spread barely wide enough for this big vacuuming puck to fit or in places where there were unseen barriers like toys under the bed. The 880 came with two "lighthouses" or invisible barriers. The Roomba won't launch itself over a staircase but using the lighthouses does steer it away from areas that you don't want it to go (like our bathroom). The machine is not whisper quiet but it's not as loud as a Oreck XL we use. Overall, we like this product despite its high price point. It fits our needs but it doesn't suck crud up like a Dyson. If you're lazy and/or busy and need a simple expensive solution then this is the product for you.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Best in its class

    |
    Posted .

    If I am giving 4 stars instead of 5, why do I say it is the best in its class? Well, it is a great product and I don't think there is anything better yet. Even the other manufacturer that has a slight better product - if pet hair is your main issue - cannot compete overall with Roomba 880. However, it is not perfect. It cannot vacuum stairs or couches and you need to remove some things off the floor if you want it to do a good job, just as you would if you were using a Dyson or Shark. But it goes around anything it finds on its way and is not afraid of going under couches, tables and beds and doesn't get stuck easily while doing a good job. I will only give 5 stars to a product like this when they invent Rosie but this Roomba is second only to her. Great product. My wife is very happy with it and that says a lot!!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I absolutely love the brushless rollers!

    Posted .

    For people who have never owned a robotic vacuum I need to break it to you - you still need to manually vacuum. These things are for helping keep the floor cleaner between manual cleanings. That being said - the 880 (and 870) models are the bomb! I wanted the 870 because they leave out the remote, give you a generation older wall units, and charge you $100 less. I don't care how cool the functions of the latest "lighthouse" wall unit is - I've owned wall units for 10 years and just don't want to use them. Ten years with a pair of Roomba Discovery models with the programable/scheduler upgrades, and a Red before that means I know what to expect from a robotic vacuum. This thing picks up more that the Discovery models ever did - and it actually seems to learn the room rather than the old pattern of spiral out, find the wall, make some corners and then strike out across the room and repeat... Where this thing is the bomb over all other Roomba's I've ever seen is in that the rollers don't have brushes and don't get clogged with hair and debris. It will still get lost from the charging station at the end of a cleaning and need to be manually put back on it (hey - you need to pick it up and empty the bin anyway) - but I haven't been able to make it get the robotic mad cow disease that every other unit I've ever seen gets when the brushes get clogged and start messing with the sensors. I'm sure I'll have to actually clean the unit eventually - but running side by side with one of my beloved it Discovery models through an obstacle course of dirt, dog hair, thread, and paper punched holes - this thing ate it all up and didn't get anything in the rollers or the works. It was like comparing a 2 year old and a 12 year old eating pie. I left off a star from features because I didn't want another remote or any more walls - and I don't like paying for things that I don't want.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Game Changer!!

    |
    Posted .

    I like a CLEAN house - especially the floors. With 4000 sq ft of tile, hard wood and carpet and an active family, there's no way I can be sweeping, vacuuming and mopping every other day. Roomba has changed my life! Every day I set him up in a different area of the house and let him do his thing. He is one efficient and smart little guy! I am always shocked and amazed when I clean him out and see what he picked up. Now there's no replacement for some good old fashioned elbow grease but Roomba is the "90% solution" and despite my initial hesitation am a HUGE FAN! Don't hesitate to give this product a try.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Because you want to move into management

    |
    Posted .

    So, my refurb Dyson finally died. It had a good run. I noticed they're cheaper than they were, and considered replacing it, but really, I rarely have time to vacuum and my Shark (aka "backup vacuum") is still working. I found myself coveting the Roomba; for about the price Dysons used to cost, you could have a robot do the work. When Best Buy put them on sale, we had to get the top-of-the-line one and with the savings, bought Best Buy's warranty. Once I figured out that, while it CAN just go wander around your house, you really want to put it in one room at a time along with its charger and either close the door or use the blockers to keep it in that room, it became clear the benefits of the Roomba. Sure, you have to tell Roomba what to do, but the more specific you are (clean THIS room, not any room you can find) the better it does. It goes UNDER king-sized beds (let's see Dyson do that) and under the sofa. It cleans until it can't see any more dirt, which means your room will be cleaner than it EVER was before. We have a mix of hardwood and tile floors, area rugs, and carpet, and it works fantastically on every surface. It even picks up the fine cat litter and cat food. And (if you remember to leave the charger in the room it's working on), it charges itself when it's done (or runs out of power, whichever comes first). Get it and when you do, remember, the robot needs a manager. You do need to tell it where to clean for best effect, but if you have a small place, I'm betting all the programming features (we haven't bothered with since we have an older house with large rooms) would minimize your management role.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Performer

    |
    Posted .

    Subtracting one star since I had to return the first one we had. On our second one now. Had first one programmed for 6 days/week and it petered out after about 7 months with no warning. The problem was that it would go about 10 feet from charger, bump the couch and return back to the charger. Cleaned it & charged it everyday. Handled it with kids gloves. No traumatic events. So I don't feel it's performance issue was due to any lack of needed maintenance or from abuse. Exchanged for new one. Same model. It performs better than the first one. Both cover same area about 2500 sq' ft and takes about 3 days for it to clean this space in it's entirety. Interesting to watch it work. Seems random. I'm not convinced it ever gets every square inch of flooring clean but does good enough to make our weekend vacuuming quick work. Overall very pleased. Can't imagine not having one of these now.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Helpful

    |
    Posted .

    It is very helpful in helping clean the floor everyday to pick up a lot of dust and pet hair. Every time I empty the collection bin, it has always at least half full. The first time I used it it collected a lot of dirt from my floor. I bought 2 of them , one for the downstairs area and another for the upstairs. It definitely helped decrease my nasal stuffiness and I can breath a lot better. It also gave some peace of mind that if I am tired from work, my floor does not accumulate dust, pet hair and dirt even if I don't clean. They are both helpful as maids around the house. A little pricey but hey, who dusts their house every morning and everyday? These two do. I love them and would definitely recommend it. They just get stuck in some areas sometimes. So I use them and schedule them at 6 am everyday when I am home. Used as an alarm clock to. When I hear them start , I know it is time to wake up for work.lol.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I love it!

    |
    Posted .

    We have a shedding dog that was making my life difficult. I love my new Roomba! I run it about every other day, sometimes every day. I'm amazed how much dog hair it picks up even running it that often. I'm also amazed at the dust particles it picks up. We have carpet, tile, and some wood floors. Roomba 880 travels freely from one room to another. However, I also like the towers (4" tall) that will keep it in just one room if I want it to completely clean one room. Which brings me to cons - although I gave Roomba 880 '5 stars', it's not perfect. Without the towers, it runs from room to room without completely cleaning any of them. The battery will run out before finishing all of them (this said, the battery is still long lasting). This works if you are doing a light touch up before company, but not a complete clean. Also, the dirt receptacle is small (8"x4"x2"); with reason - this is not a full size vacuum. I think if I did not have a shedding dog, the size of the dirt receptacle would be fine. This really isn't too much of a problem though. The Roomba 880 will notify you that it is full, you empty it, and it will then continue to vacuum the carpet from where it stopped. Pros vs Cons: I love it!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Smart and Persistant Cleaner

    |
    Posted .

    Reading reviews, I knew that it did not clean completely the first time around, and that's true. But scheduling it to run every day does the trick. My wife named it Felix after the neat-nick on Odd Couple. How it cleans is quite random, but it knows how to carefully clean along walls, and it will go back and forth around chairs and small objects to make sure its covered everything. I like how it goes under furniture and beds and gets all the dust bunnies. We do have one bookshelf that has 3-1/8 inches clearance from the floor, and Felix will get stuck sometimes. If it was 4 inches, it would be just fine. So I will have to raise it up a bit. I'm betting furniture stores will start seeing people reject furniture that does not have enough clearance to get under. Our couch, chairs, kitchen hutch, and beds all have 4 inch clearance and it spends a bunch of time under them making sure the floor is clean. No problem transitioning from wood floor to carpet. Same with area rugs. We did buy this model with the two lighthouse/virtual wall units and we've used both. Our master bedroom is down the hall, well away from the living room where Felix sleeps. Without the lighthouse, it would not go down all the way to the bedroom. Putting the lighthouse in the right place (halfway between) works great. It goes into the bedroom everyday and still finds its way back to the docking station. Same with the virtual wall - it keeps Felix away from a rough boot storage area where it would get stuck otherwise. Once in awhile he fails to find his way back to the docking station, but usually its because it got stuck in a messy bedroom or trapped by some obstacle we left out. As a result, he's training us to pick up stuff off the floor and close doors to messy rooms if we don't clean up our mess. Battery life is great - spends at least an hour cleaning every day.

    I would recommend this to a friend
advertisement
Shopping Assistant