Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,592 reviews
  • Rated 4 out of 5 stars

    s9+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 690 and after 2.5 years it died. Due to my allergies and dogs; reviews rated this product #1. It ran great fro 2 months and all of a sudden it’s docking backwards. I’m contacting Robot for assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 5 out of 5 stars

    Nice Updated robot sweeper

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product very functional works a lot better than the older models and bonus it empty itself so you don’t have to remember to every time you use it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, cleans very well. Would recommend this product to anyone looking for carefree cleaning process.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best Robot Vacuum

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum, 1st day in half is rough as the vacuum learns your home, the vacuum has awesome suction power

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 1 out of 5 stars

    Not ready to be used in the real world

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a week. Now it keeps stopping, spinning, and starting again. Tech support in India is worthless, as they keep asking you to send a video. That video has to be smaller than the size of an email itself, or it gets rejected by their server. They keep saying to clean the bumpers. "IT IS BRAND NEW AND CLEAN STILL!!" Apparently it seems like it gets some fun behind the bumper, which makes it think it just bumped into something. AVOID!! The mapping does a ok job mapping the level of the house. But every time it goes out, hits one of those imaginary obstacles in the middle of the floor, it changes the map. Then I have to go back to previous jobs, and re save the map again, back to normal. I wish they would lock the map, or atleast give you the option to lock it. Great concept and potential. We have 2 of them now, that both have the same issue. We have 1 dog that sheds lightly, and we clean every other day. Our 980 does a room great in 20 minutes, with nice straight lines. This one takes 45 minutes, and the carpet looks like ufo crop circles and lines.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Taller than the 680...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does a really nice job. Is taller than our old 680 and tends to scrape the bottom of some lower cabinet drawers. Also, does not like Lego bricks. It tried to pick up the shallower "L" shaped brick with the buttons. It got hung up and tore up one of the "brushes". Would I buy it again, YES! We do not have carpet only tile and laminate. The self emptying bin is really nice. Haven't had to change the bag yet and it's been about a month. We have a small dog and cat that shed and run it daily. I does require some maintenance, washing bin, tapping filter, cleaning hair off or roller ends, etc. Oh, and love the App!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Never vacuum again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing vacuum, haven't touched my big vacuum but do have to spot clean corners/places the roomba can't get to. Well worth the $, especially when it's on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice product.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It eases our cleaning work and took the responsibility entirely on its shoulder. It cleans everywhere without any manual intervention.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Work Smarter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this Rouamba for about 3 months now. It is a bit louder than I expected but it has no problem vacuuming the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Daily Vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally not a fan for this type of vacuum. However the vacuum bag system sealed the deal for me. This (along with the mop) has changed my life. It truly is a fantastic solution to vacuum and mop every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I named her Rosie and she’s doing good so far. My house is 3000+ sq ft so it’s taking a while to learn the room patterns but she does a good job figuring things out so long as I don’t interrupt her learning. She always makes it back to home base for recharge and then returns to where she left off. I have a long haired shepherd so it’s really great to have her run a couple times a week to keep up with the doghair!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Christmas! Usually I am mad when I get a housework type gift but this was an exception. This will be a great help around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Grat vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum i highly recommend this product easy setup and works really good at home my family love it great vacuum we are happy with i robot roomba

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not go on my thick rug. However, my Shark vacuum has no problem. Also it’s Very loud! Save your money!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Prone to errors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we could get his unit to work the way it is supposed to, it would be awesome! Unfortunately, we've now had 2 units with "communication errors," which according to iRobot is a common glitch with the s9+'s. We've had 2 defective units from Best Buy now, & am currently now waiting on a replacement (on backorder) directly from iRobot. If it wouldn't have this software error, it would be great. I would never get a robot vacuum that didn't come with these features; house mapping, app controlled, keep-out zones, etc. I hope my 3rd unit doesn't have this glitch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Garbage cleaning robot. DO NOT BUY

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product that irobot has ever put out. I have the i7+ as well as a 300 series robot from eons ago. This is the 3rd S9+ that I've had to exchange in 1 year. For a thousand dollars, you'd expect the technology to work. Error 15 codes, losing connection with the home base, faulty batteries. For crying out loud. Even my 300 series robot with its unpredictable cleaning pattern, works better. Save your money. Get the i7+ instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one on every floor. I have two dogs and Don’t know how I managed without this them before. Wish it had the J7 Smart navigation to avoid leashes and socks though… only challenge is that you have to have patience and willingness to take 10 minutes to clean the brushes of hair and the filer every few days if you run it everyday. It’s not a set it and forget it took. They all need maintainance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did I live without this?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am allergic to pretty much everything. Because of this I’ve developed pretty bad asthma. I also often break out into hives for seemingly not reason so it’s extremely important that my floors be clean. Not only does this work better than the older model (my hair does not get tangled up in the mechanism of the s9+) but the self emptying feature means I never have to deal with the the allergens until I change the bag. I run it often and have yet to change the bag. We plan on purchasing another one to replace the older model we have upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Makes my life easier

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is accurate in cleaning, very smart. Roomba is strong and pick up everything and then docks and empty’s the dirt. How can you not love this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best possible robot vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but it provides best possible robot vacuum, there is no compromise on the quality. Cleans very well and this Roomba has been very reliable.

    I would recommend this to a friend