Customer Ratings & Reviews
- Model:
- JUP37185
- SKU:
- 6557011
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the charging speed, multiple USB-C ports, overall performance, and compatibility of the 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. Many users appreciate the device's charging capabilities and the convenience of having extra USB ports. However, some customers feel the product is a little expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Charging speed
Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges super fast and i love how heavy duty it is!!
I would recommend this to a friend - Pros mentioned:Usb-c
Slick and does the trick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lower profile. Good juice. Like the USB/ C options for multi charge
I would recommend this to a friend Nice but not right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original Dell charger failed after 3yrs, purchased new charger , unfortunately new charger was not completely compatible with my Dell laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 185W GaN PD 3.1 USB-C 3-Port Charger is designed to deliver high-wattage power delivery to a wide range of USB-C laptops, including many Dell models. However, some laptops, particularly certain Dell systems, may require specific USB-C/PD profiles or communication signals that can affect charging behavior. This can sometimes result in slower than expected charging, intermittent charging, or laptops not recognizing the charger the same way the original OEM adapter did.
BEYOND MY STANDARDS!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went into Best Buy, I had no idea what I was looking for or where to find it! I had amazing staff that helped lead the way! They was so polite and answered every question I had! I would definitely say Best But was beyond helpful and I highly recommend!!
I would recommend this to a friendCharger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is excellent and I would gladly recommend it to my friends and family
I would recommend this to a friendGood battery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served its purpose. Nothing fancy. Worked for my other laptops but not for the one I bought it for. Found out the laptop was just dead
I would recommend this to a friendIt’s fine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fine product, my only disappointment was the flimsy/fragile USBC connection to the charger. It was not sturdy enough and I have had to replace it because of bends.
I would recommend this to a friendNot a good replacement for stock pc charging cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will charge a laptop and a hold a charge so long as you dont want to do anything intensive. Even at 180w theres a noticeable difference in performance in the laptop when using this cable vs your stock power brick. Its not really that much more portable then most stock bricks either its just that it can be used for more then just charging a laptop which is nice, i guess. Really only bought it because my charger broke and i couldnt wait on shipping.
No, I would not recommend this to a friend- Cons mentioned:Price
It works - priced for the desperate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.three stars because it's over priced. performs well.
No, I would not recommend this to a friend Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed and powerful. A bit heavy bur worth the charging power.
I would recommend this to a friendBad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not well designed and not long enough to plug in to the wall and extend from a table to the floor to the charger. The item to be charged is in danger of falling on the floor and broken because the cord is so short
No, I would not recommend this to a friendBrand response from J5create Team
Posted .USB standards specify a maximum cable length for optimal performance. For USB 2.0, the maximum recommended length is 5 meters. For USB 3.0 and later, the recommended length is shorter. If you go significantly beyond these lengths, there could be more substantial signal degradation, affecting data transfer and, to a lesser extent, charging.
Charger for Dell Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need better charger options bc this was the only one that could work. It works but it charges slower than the original one
I would recommend this to a friendService doesn't match advertisement for product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super-SLOW" charge for DELL laptop & android phone. had 14 day return option. 1 month & totally stopped working. Cannot get responsible answer for options. So, not only am I unable to use my laptop, I am out $100.00 -lief is that this unit as/is defective. I cannot judge all like-units.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. The product comes with a 2 year warranty which allows you to replace a defective product with a replacement. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not seem to work with Alienware M16 AMD to charge.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to charge my laptop. Tried every cable but still would not charge. Bought one from Amazon instead with more charging options and better charge for a lot cheaper.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger requires that the USB-C port on your laptop supports Power Delivery otherwise it will not charge the laptop. Contacting the computer manufacturer can help verify if your laptop supports Power Delivery charging. If you have any other questions please contact our customer support team by visiting the j5create website and click on the "SUPPORT" tab at the top right of the webpage.
2 times I buy one of these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two times I buy one of these and both times they blew out.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
DONT BUY IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at first but then it became useless. Wont charge, cables is too short. Not steady connections.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Try charging a different laptop to see if the issue is device-specific.
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed cable stopped working had to purchase another cable
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. The product comes with a 2 year warranty that allows you to replace a defective product for a new one. For questions about our warranty please contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Not a good product fit for Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to return this item because it was not compatible with the Dell XPS 15 that I am using. It advertised as 185W, but the fine print says otherwise
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C port on the laptop must support 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger in order for the laptop to charge, please reach out to your computer manufacturer to verify your laptop supports Power Delivery charging. Additionally, the 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger does output 185W. The Type-C port on the left outputs 140W while the Type-C port and Type-A on the right outputs the additional 45W.
