Customer Ratings & Reviews
- Model:
- JUP37185
- SKU:
- 6557011
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger's multiple USB ports and its compatibility with various devices, including laptops and phones. Many appreciate the convenience of having several charging options in one place. However, some customers feel the charger is expensive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
It works - priced for the desperate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.three stars because it's over priced. performs well.
No, I would not recommend this to a friend Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed and powerful. A bit heavy bur worth the charging power.
I would recommend this to a friendBad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not well designed and not long enough to plug in to the wall and extend from a table to the floor to the charger. The item to be charged is in danger of falling on the floor and broken because the cord is so short
No, I would not recommend this to a friendBrand response from J5create Team
Posted .USB standards specify a maximum cable length for optimal performance. For USB 2.0, the maximum recommended length is 5 meters. For USB 3.0 and later, the recommended length is shorter. If you go significantly beyond these lengths, there could be more substantial signal degradation, affecting data transfer and, to a lesser extent, charging.
Charger for Dell Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need better charger options bc this was the only one that could work. It works but it charges slower than the original one
I would recommend this to a friendService doesn't match advertisement for product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super-SLOW" charge for DELL laptop & android phone. had 14 day return option. 1 month & totally stopped working. Cannot get responsible answer for options. So, not only am I unable to use my laptop, I am out $100.00 -lief is that this unit as/is defective. I cannot judge all like-units.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. The product comes with a 2 year warranty which allows you to replace a defective product with a replacement. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not seem to work with Alienware M16 AMD to charge.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to charge my laptop. Tried every cable but still would not charge. Bought one from Amazon instead with more charging options and better charge for a lot cheaper.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger requires that the USB-C port on your laptop supports Power Delivery otherwise it will not charge the laptop. Contacting the computer manufacturer can help verify if your laptop supports Power Delivery charging. If you have any other questions please contact our customer support team by visiting the j5create website and click on the "SUPPORT" tab at the top right of the webpage.
2 times I buy one of these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two times I buy one of these and both times they blew out.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
DONT BUY IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at first but then it became useless. Wont charge, cables is too short. Not steady connections.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Try charging a different laptop to see if the issue is device-specific.
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed cable stopped working had to purchase another cable
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger. The product comes with a 2 year warranty that allows you to replace a defective product for a new one. For questions about our warranty please contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Not a good product fit for Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to return this item because it was not compatible with the Dell XPS 15 that I am using. It advertised as 185W, but the fine print says otherwise
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C port on the laptop must support 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger in order for the laptop to charge, please reach out to your computer manufacturer to verify your laptop supports Power Delivery charging. Additionally, the 185W GaN PD3.1 USB-C 3-Port Laptop Super Charger does output 185W. The Type-C port on the left outputs 140W while the Type-C port and Type-A on the right outputs the additional 45W.