The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 243 reviews
Rated 2 out of 5 stars
Holds heavy monitors, Cheap cable management cover
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They hold my monitors. I have a 34" ultra wide and a heavy old 32". Both are curved 1440p gaming monitors. They work as advertised.
Reason for two stars is the cable management covers are almost impossible to get off without breaking. And the top and bottom sections use two different attachment methods to pull the covers off. And theres no mention of this that i saw in the manual. 2 out of my 4 cable management covers broke because the tolerences are so tight that its impossible to pull them off gently. Also the plastic that the covers are made out of is very poor quality. . So i cant even use that part of the item any more.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is ok depending on weight.
My Samsung G7 monitors should have been fine. The arm supports the weight but where the monitor tilts up/down the tension isn't enough to prevent the monitor from slowly tilting down. Not sure if it's a defect but I'll likely have to look for another arm.
Sorry for the experience you have had with your Ergonomic Dual Monitor Desk Mount for Most 17” -32”. If the monitors are at the appropriate weight than it is possible that the monitors arms were not assembled correctly. Our customer support team can assist you with setting up the monitors arms. You can contact our customer support team by visiting the j5create website and clicking on the "SUPPORT" tab at the top right of the webpage.
Rated 2 out of 5 stars
expensive and low quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
poor setup and monitor is tilted to one side without ability to adjust
I apologize for your experience with the Ergonomic Dual Monitor Desk Mount. I customer support team can assist you with setting up your monitor desk mount. To reach our customer support team please visit the j5ceate website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Rated 1 out of 5 stars
Don’t get if you have a 27inch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up easy but didn’t holding my 27inch oled. So it’s bad
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Rated 1 out of 5 stars
Did not work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
purchased this because it was well within specs for my monitors. Installed and the monitors will not hold up. My monitors are 32' and weigh 14.7 lbs each, which is 2.9 lbs below the max spec outlined on the box. ;(
I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors - Black. If the monitors weigh less than 17.6 lbs, does not exceed 32", and if the arms are assembled correctly than the arms should stay up. You can contact our customer service team for assistance with setting up your monitor arms. Thank you.
https://en.j5create.com/pages/support
Rated 5 out of 5 stars
Mount
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the j5create dual monitor mount for a while, and it’s done a great job organizing my workspace. It holds both of my screens firmly and lets me adjust height, tilt, swivel, and orientation with ease, so I can line them up just right. Installation was pretty straightforward, and the arms feel solid — no shaky screens once everything’s tightened. It frees up a lot of desk space and gives a much cleaner look. The only little complaints are that routing cables through the arms is a bit tight, and if one side is heavier than the other it can drift a bit over time. But overall, it’s a really solid option if you want to mount two monitors without breaking the bank.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ease of use really isn't something I would say about this , does it do the job ? yes , but you really have to torque on the set screws (inset allen heads) so they will actually hold the monitors in the position you want .
I'm not complaining about the way they work , just be aware your gonna need just a tiny bit of mechanical knowledge to tinker with these and get them set just right. Not the most user friendly product I've ever bought , BUT they do the job , I also don't feel they are accurate about weight they hold which might be the problem?
I bought 2 samsung 4k monitors with this the same day , it was a panic buy kinda since my other monitor gave out and I needed replacements to continue work. I don't feel this is made to support these monitors even though the box says it does.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These mounts work great as long as you don't want too much separation between your monitors. I'm using a 29" and 27". At max width, I could fit a few inches between the screens.
It takes a bit of work to get these set up, but once they're in place, snug down the bolts and it shouldn't move anywhere.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read a bunch of the reviews on here before I purchased and was questioning the cable management options on this device as most people who gave it a low score had issues with it breaking. One of them is easy to slide of and use while the other needs to be carefully unsnapped, if you try to pull to hard it may break. I took my time with it while installing and it hasn't had any issues. Nothing broke, and its was a very easy install overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mount was super easy to install and holds my (2) 27" monitors perfectly. No issues with adjustments, cable routing or quality. Monitors do not sag or move on their own. I would 100% purchase this item again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The monitor arms are super easy to set up and adjust using the included allen wrench. Usimg the arms also frees up a ton of space on your desk! I would 100% recommend these for anyone with muliple monitor set ups!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Construction was easy. Adjustment of arms was good. I still have not figured out how to permanently adjust the height so that to keep from having to look up. Those instructions could be more clear.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it's been good, can't get my monitor to sit straight flush though. it tilts down a bit. looks like the monitor is looking down, but not a major issue and I have the 32inch monitors. easy to install.