Customer Ratings & Reviews
- Model:
- JDD320B
- SKU:
- 6381213
to a friend
Customers are saying
Customers praise the ULTRADRIVEMINIDOCK for Surface Pro 4/5/6 for its ease of use, expanded USB and port capabilities, and overall quality. Many appreciate its compatibility with various devices and the added functionality it provides. The sleek design is also frequently highlighted as a positive aspect. While some users mention challenges with fitting the dock over certain cases, the positive feedback on its performance and features outweighs this concern.
This summary was generated by AI based on customer reviews.
Did not work on my older surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think the salesman was knowledgeable about this one! I wish it did work
I would recommend this to a frienddecent appliance, but can't reach Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and convertable fridge/freezer and when I opened the box the door switch is bent. Since they want you to live chat/call in service appointments I can't reach in anyone to schedule the repair. Would be nice if I could send an email and they contact me to schedule the repair.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about that, but we don't sell fridge/freezer combo's!
Thanks,
j5create
Dual display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are trying to connect to both HDMI and Mini display port, its not working, how to connect 2 Monitors?
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Bala!
My Customer Service team is ready and waiting for you! Our information can be found on the back of our product boxes and on our website under the contact page. We'd be more than happy to walk you through the install and get you up and running.
Thanks,
j5create
Doesn’t fit with cover.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked like a good idea but it won’t work if you cave a protective cover on your surface.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi there!
I'm so sorry you're having this issue. From speaking with other customers I have heard that there are other cases available where this isn't an issue, however I understand how it can be frustrating to buy yet another product as well.
Thanks,
j5create
Wrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Surface Go and needed dock drive for that. Item i received was not the correct item. Needing to return item.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Vince!
I'm really sorry to hear that you didn't get the correct product. I hope that you were able to, and if not please contact my customer service team and we can help you out!
Thanks!
j5create
Did not work with Microsoft Surface Go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy if you need it to work with a Microsoft Surface Go..
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I regret the confusion with this mini dock. This dock is only intended to work with the Surface Pro 4, 5, and 6. I would suggest the adapter below for the Surface Go:
https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter-silver/6185302.p?skuId=6185302
If you need any further assistance please do not hesitate to contact j5create customer support. Our contact information can be found on the device packaging and on our website.
Thank you,
j5create