Customers have good things to say about the USB 2160 (4K) Webcam's image quality, with many praising the excellent picture and good microphone. The included remote control is also a popular feature, noted for its ease of use and convenience in adjusting the zoom and screen position. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Love it! Picture quality is amazing
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would have given it 5 stars, but the placement of the wire hooked up to the back of the cam is on the left side (should be in the center) so if the cord is at all stretched out, it pulls to that side and it’s hard to get it to stay in position. Other than that the picture quality is amazing. I would easily recommend this cam to anyone.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hi Matt, we're excited to hear the JVCU435 has made a great impression! If in the future, you run into any issues, please feel free to reach out to the support team mentioned on the casing to speak with a specialist and they will be ready to lend a helping hand. Thank you for your time! Gratefully, j5create
Rated 3 out of 5 stars
Camera has cover, does not turn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn’t come with a battery. The remote only works for zoom in/out (limited), it doesn’t turn the camera or adjust in any other way. The button, on the remote, to turn off the camera also doesn’t appear to do anything.
I would not say it is worth the significant difference in price.
I do like the camera cover which was the main noticeable strength and reason I bought it. So that’s why the 3 stars vs less.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Unsure2020, thank you for your feedback. The arrows on the remote, controls the zoom/pan/tilt with-in the lens but will not physically move the body. The digital privacy button will not turn off the camera until you close the app you are in. If you have any questions on the Webcam, please feel free to reach out and we'll be happy to assist you. Thank you and take care, j5create.
Pros mentioned:
Connectivity, Picture quality
Rated 5 out of 5 stars
An excellent 4K webcam. No need for newer computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the JVCU435 thru Best Buy. It's a very good 4K webcam, with excellent low light resolution, and good dual mic's. I downloaded the software program (app) and it does all the included remote control's zoom & pan functions, as well as adjusting hue, brightness, etc. Using this webcam with the free Windows 10 "Camera" app lets you see on your screen the capabilities of this webcam. The only weakness is that the remote looks to have about a 6-foot max operating distance. Remote battery is not included. This webcam encloses all the hardware to digitize and convert for live streaming, so you don't need a "strong" computer to do the processing. It uses the latest handshake protocols that allows the 4K capture being streamed to be received at other end as a lower resolution if the bandwidth is poor, or to match the lower screen resolution...... So it just works with little or no fiddling. Of course, all this built-in computational power causes the webcam to get hot to the touch. It probably could use a fan and better ventilation..... but it works just fine.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Thank you for taking the time to write your feedback on the webcam. We are glad it works the way it was intended for. With gratitude, j5 Team.
Pros mentioned:
Picture quality, Zoom
Rated 5 out of 5 stars
The BEST 4k livestream webcam!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a photographer/Videographer and This has EVERYTHING you could POSSIBLY need in a webcam! This camera allows you to tilt.. zoom.. pan with the REMOTE. No more getting up.. walking across the room to fix the way the camera is framing you. JUST USE THE REMOTE! It's even AWESOME in dim lit rooms! My husband wanted a camera for live streaming his podcast in the dark basically with colored LED backlighting and THIS camera does that and more! Talk about CRISP, images in the dark.. this is it! I purchased this camera and waited for it to be delivered, while my husband purchased a expensive different camera (about $250 he stated) while I caught the Best Buy sale (less than $100). He swore UP and DOWN his camera would be what he needed, but when he plugged it up.. he had to download drivers.. and move back and forth to the camera for the right settings. With this camera you dont have to do that. I purposely purchased a camera for him so he wouldn't have to download drivers.. that's old school any way. Who has extra space on any device these days?? This is Plug and Play! Now.. here's the downside of it.. the sound quality is not quite what he wanted, but since he's a sound technician... he figured out a way around that problem by hooking up an external mic a different way. And it does have a SLIGHT lag, but the lag is so small.. its not really that noticeable. But he only wanted the camera for the video aspect of it anyway! HANDS down... this was the right choice for him or any one for that matter looking for a BETTER WEBCAM EXPERIENCE.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hi Getoverit, we would like to say thank you and taking the time to leave a detailed experience on the webcam. We're happy that the webcam is a almost perfect fit due to the sound quality not being at it's best but glad you have found a work around. Again, thanks for considering our products. Have a great day and enjoy, j5create
Pros mentioned:
Connectivity, Picture quality, Zoom
Rated 5 out of 5 stars
Happy with this webcam
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am happy with this webcam. We use it to broadcast our outdoor church service via Zoom Meetings, and it works reasonably well. Worked first time on a Windows 10 computer running Zoom plugged into a USB port, no fuss with needing to run other software as you may have to do if you try to use a video camera.
There is a pan/tilt/zoom function, but this is NOT mechanical. It is an electronic trick using the 5x zoom function. Once zoomed in a bit, you can "point" the camera to a spot from the original non-zoomed image. So if you can see something while not zoomed, you can zoom in to that part of the image, even if it is in the far corner.
The camera head can be manually rotated and tilted on the fly. The dual microphones seem to work reasonably well also, as they picked up the sound from the amplified speakers about 30 feet away.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Great microphone and video quality are the best features of the JVU435 - it's up to 4K resolution make a top choice. Regards, j5create
Pros mentioned:
Picture quality, Zoom
Rated 5 out of 5 stars
Good Camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this camera to have at my desk for ease of making quick guitar instructional videos. Super easy to connect and worked right away with Quicktime - no issues at all. I purchased a gooseneck for it separately which really helped with angles and such - didn't seem like it would sit on the top of a monitor all that securely. The zoom and tilt features work pretty good and the remote seems good too. I like how on the remote you can shut off the picture. There is also a slider to cover up the lens. Video is super clear and it seems to work well in dim to normal lighting.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Simple to setup and use are the greatest qualities of the JVCU435. It's supplied remote allows you to zoom in, out and even close lens from afar! Appreciatively, j5create
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Works great. Love the remote function
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this camera and the fact that it has a remote control to zoom in and out and control other functions. I never had a camera that allowed me to do this and it’s really quite nice. Great picture quality definitely recommend.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good Camera/ Remote not
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera quality is GREAT! picture and sound are sharp even in low light situations. However, the remote control for zooming in is intermittently working. Although the zoomed picture is also great quality, getting the zoom to respond to the remote is a challenge. Additionally, when making a live video and trying to use the zoom, the clicking is very loud on the remote.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Thank you for your feedback. Regarding the remote issue, please contact our support team and our agents will gladly help resolve this issue you are experiencing. Our contact information is available through j5create.com, we look forward hearing from you. Kindly, j5create.
Pros mentioned:
Picture quality, Zoom
Rated 5 out of 5 stars
Game changer must have Laptop camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful camera, who knew I was in the dark for a year! Many compliments on how clear I am and the functionality to zoom in and out is amazing. I wish I could save settings as I keep the camera in the same spot but really, its nothing but convenience. The remote helps overcome this easily. Amazing picture quality.
I would recommend this to a friend
Brand response from J5create Team
Posted .
MzBee, we always hope to obtain positive reviews on our products and this did just that. The companion app is able to save settings on the JVU435 that way you don't have to readjust settings each time. If you would like assistance on how to do this, please feel free to reach out to us and an agent will be happy to help. Gratefully, j5create
Rated 3 out of 5 stars
Design flaw in attachment
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonky USB wire placement off center pulls camera out of alignment. Results in not dependable framing stability. Attachment methodology needs rethinking. Great camera...swivel ball has no friction adjustment so the wire gradually pulls down on one side. Almost comical design flaw on a great camera.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Thank you for your feedback on the webcam. I be happy to pass on the experience you are having with our team. It helps us to improve our products. If you have any questions, please reach out to our agents. Our phone number is located on the packaging or our website. Have a great day!
Pros mentioned:
Remote control, Zoom
Rated 5 out of 5 stars
Excellent Webcam
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The j5create Webcam works just great. I have demoed it to others and at least one person told me they purchased the same camera. The Zoom feature is the best part of the camera. The remote control is easy to use.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Easy to use is what we strive for in all our products. Supporting up to 4K quality ensures a flawless experience while video conferencing for work or school - we value your input! Cordially, j5create
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A Huge Step Up!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do Youtube and was skeptical on the camera due to webcams claiming 1080p & 4k when compared to my Canon EOS M5 Camera, the upgrade is absolutely noticeable from my C920Pro Logitech Webcam and will not go back, I did just start using this webcam so at this time I can't attest to it's durability, but from a content creator standpoint. This is a great webcam
I would recommend this to a friend
Brand response from J5create Team
Posted .
Ivan, thank you so much for taking the time to positively review the JVCU435. If in the future, you have any questions or concerns regarding the JVCU435 or other company product, please feel free to contact us with our information printed on the packaging and a specialist will be happy to help. Cordially, j5create
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Good, but could be better.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice, except for 3 things. Picture is clear sound seems good.
Issue #1 Who ships an item like this without the button battery included. Seems like a silly place to save 3 dollars for the seller.
#2 The PTZ feature works but it is not smooth. You image shifts in preset increments in the desired direction rather than actually panning or zooming smoothly.
#3 It would be nice if the camera could swivel up and down on mount rather than just left or right.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hello, we sincerely apologize for the inconvenience this may have caused in regards to the JVCU435 not having a remote battery included. In the near future, we will be including batteries. Feel free to contact the support team printed on the casing to speak with a rep with questions, comments, or concerns and an agent will be ready to help. Thank you for your review as it helps us improve. Respectfully, j5create
Pros mentioned:
Picture quality, Remote control
Rated 5 out of 5 stars
A must have camera!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is slick! Super easy to use, plug and play. Image quality is great and the remote is super convenient. Works well with audio setups too. Very glad I bought this.
I would recommend this to a friend
Brand response from J5create Team
Posted .
The low light enhancement feature automatically adjusts the brightness and color scales to accommodate low-light environments.
Pros mentioned:
Picture quality, Remote control
Rated 5 out of 5 stars
Good webcam with nice microphone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good webcam with a nice microphone. I use this one to replace my standard webcam installed on my laptop. Remote control is an good option. However, I seldom use it.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Experience the premium quality 4K video resolution at 30 FPS with all the subtle details of movements and expressions. Thank you FrankNN and enjoy.
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Best webcam I owned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phenomenal webcam to use very easy to use very great quality plus it comes with its own remote very cool for video chatting great product highly recommend buying
I would recommend this to a friend
Brand response from J5create Team
Posted .
Thank you Eric, for your feedback on the webcam. We're happy your enjoying your device. Have a great day!
Pros mentioned:
Picture quality, Zoom
Rated 4 out of 5 stars
Nice Camera for the price.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good picture quality. The Zoom in and out works (not much zoom. But, better than nothing). Focus is good enough.
Once you zoom in, panning works as this is simply electronic panning.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hello Ravi, thank you for considering our webcam and providing us with your feedback. If you have any questions, feel free to contact us by phone, email or live chat. Thank you, j5create.
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Hot deal.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera works fine. The remote is easy to operate. The one criticism the camera gets hot, put it in a well ventilated area.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hello, In regards to the JVU435 becoming hot, I would not be too alarmed. Due to the web camera being in use, warm temperatures are expected. This is due to electricity running through the camera. In the case where you experience any type of smoke, or the camera is harming you, please reach out to the support team and a rep will be more than happy to exchange it for you. Cordially, j5create
Pros mentioned:
Remote control
Rated 5 out of 5 stars
Like the Quality and price (on sale)
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am fan of quality, I have to say that i was wonder with my first impression, you can notice the quality, never got 4k webcam, made the comparison with 1080p webcam, a lot o difference.
The controller is amazing, (need to buy a battery for it #2032).
I would recommend this to a friend
Brand response from J5create Team
Posted .
Descobar, thank you for the 5 star review! 4K quality during video conferencing, schooling results in an excellent experience and we are glad to hear it. Feel free to reach out to the support team printed on the casing with questions, concerns, warranty information and an agent will be glad to help. Gratefully, j5create
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I definitely would recommend this product!!!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this webcam. This thing blew me away for the price, i had no idea that I would be so satisfied being that I’m a professional streaming producer that uses pro video & music production tools designed for broadcast. I would recommend anyone contemplating on spending more on a camera for above average quality give this webcam a try and you won’t be disappointed.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hello grandaddykins, thank you so much for your amazing feedback on the JVCU435 webcam. I'm happy to know that our device is working great for what you are using it for. Thanks for supporting us with a five-star rating. With gratitude, j5create.