Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 10757515
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, reliable and efficient. Would recommend to anyone that uses external devices frequently with their Mac.
I would recommend this to a friendBrand response from J5create Team
Posted .With USB-C Power Delivery 3.0, the adapter offers both upstream and downstream charging when connected to a USB-C power adapter.
Something to Consider
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked flawlessly through 3 weeks, then on week #4 device started running hot and fails every few mins (and of course this happened just outside of the return period.) $80 for 4 weeks of use = very poor purchase.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Billy, I regret to hear of your poor experience with the mini dock. The JCD383 is covered under a manufacturer's 2 year warranty and if interested, we would love the opportunity to exchange it for you. If interested, please feel free to reach out to the support team printed on the casing and a rep will be glad to assist you.
Respectfully,
j5create
Great, lots of ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gives back all the ports the apple SHOULD HAVE PUT IN THEIR DESIGNS. But hey I love to spend an extra 70-100 on a piece that came included in my older laptops
I would recommend this to a friendBrand response from J5create Team
Posted .Hello again, Wowza! We highly value positive feedback on our products and we're extremely grateful for the 2nd review in regards to the JCD383 also working to your needs!
Regards,
j5create
problems when connected to external monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works but I can not get my external monitor sound to work. only the sound from the lap top.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you are having trouble with the JCD383 our customer support is available to provide troubleshooting assistance. Our contact information can be found on the j5create website under ‘Support’ and it is also printed on the product package.
Thanks you,
j5create
computor hookup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was bought for my grandson because hi computer did not have enough space for the usb slots
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Laptop computers these days are not being manufactured with as many ports as they used to. An adapter like this one is a great way to get the full capabilities out of any modern laptop. I hope your grandson enjoys the adapter.
Thank you,
j5create
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Just another dongle for new notebooks with USB-c connectors.
I would recommend this to a friendBrand response from J5create Team
Posted .Multi-adapter provides all the ports you need for maximum productivity.
Legacy Hardware support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bridges legacy hardware (old USB devices) quite nicely. Saved me replacing scanners and printers, along with hardwired networking. Well worth the money
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great! I'm happy that we were able to save you quite a bit of money in the long run.
Thanks,
j5create
Bang for a buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for a buck! No need for fancy items, this works perfectly
I would recommend this to a friendSeems unreliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB devices I used in this seem to be unreliable. They work fine plugged in to a normal port or a different hub. It's intermittent so hard to pin down but I avoid using it it. Super overpriced too.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Customer Service Department, so that they can get more information from you; in order to properly help troubleshoot with you. Their information can be found on our website under the "Support" tab. I apologize for the inconvenience this has caused. Kindly, j5create.
USB
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly and love it. Best Buy is number 1
I would recommend this to a friendGreat Small Multi Functional Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great small multi functional adapter that fits easily into your computer bag or backpack.
I would recommend this to a friendDrivers dont work, no ethernet, beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub works as far as USB is concerned, but most newer versions of MacOS do not work with the drivers (or rather the drivers don’t work with MacOS, and as a result, the ethernet connection provides no internet and when you do plug an ethernet cable in alongside say an additional USB-C monitor, the hub gets extremely hot to the touch. Horrible product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Multi Adapter. The USB-C Multi Adapter does not require any driver to be installed on macOS systems and is plug & play with macOS. The hub may get warm which is normal, but should not get hot enough to were it causes harm. If you require assistance or have any questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage.
Works Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works well, but the material it is made out of scratches the laptop case if placed on top of it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jared, We appreciate you letting us know the JCD383 works well for you. When it comes to the laptop case being scratched - we apologize for that. We have other models available that may better suit your setup and if interested in learning more about them, please reach out to the support team printed on the packaging and a rep will gladly help.
Respectfully,
j5create
Extends all the accessories for my computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ideas of this product. It really helps to convenience all my computer accessories around my and help me to organize my table.
I would recommend this to a friendBrand response from J5create Team
Posted .Allow you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI monitor or Gigabit Ethernet through your USB port.
Nice tool
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. You only have to carry one thing with you
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Scott,
The JCD383 is a great mini docking station for its size. It is portable and easy to set up since it doesn’t require any driver software. It will give you an array of ports to expand the functionality of a laptop.
Thank you,
j5create
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is working as advertised. It is sleek and has all the additional ports I need. The only negative is that it gets warm, but not a big deal.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Spaceman, the JCD383 plug and play device provides the user with HDMI connectivity, pass through charging, USB for charging your phone, tablet and two more USB ports for simple data transfer - the perfect device!. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older model that wouldn’t stay connected. Works great. Great speeds over the Ethernet through ISB 3.1. Exactly as advertised.
I would recommend this to a friendBrand response from J5create Team
Posted .We are excited to hear the device is working to your expectations and as advertised, with it's up to 1 Gigabyte speed capability along with different capabilities, the JCD383 is one of the top sellers. We appreciate your input!
Regards,
j5create
Does what it’s supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product tends to run very hot. Other than that, it does it’s job.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Morr, we completely understand the concern of using an adapter that is very hot. We can assure you it is normal as electricity is passing through causing the hot touch. If in the case the JCD383 is harming you or worse, we definitely suggest calling in to speak with a rep and they will gladly exchange it for you under the manufacturer's two year warranty.
Respectfully,
j5create
OK, but seem to need power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a new laptop that is on USB ports. This things plugs into the USB-c. It keeps telling that it may not have enough power to support the hub but it still works. I guess the USB-c ports do not provided enough power. I might try a USB-c to USB 3 adapter and see if the one USB 3 has the power
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, depending what USB peripherals are being connected such as mouse, keyboard, flash drives are low power attachments. HDD requires more power to operate the device therefore connecting a power adapter USB-C to the USB-C port for pass-through charge. If you have any questions, our contact info is located on j5create.com under "Support" tab. Respectfully, j5create.
J5 Create Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I expected it to do and I have not had any issues out of it. Much better value than the one from Microsoft for $199
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am happy that j5create could provide you a quality product at a great value. The JCD383 is a great solution for adding extra ports to a laptop. Even better it is plug and play, so there is no extra software to install to make it work.
Have a good day,
j5create