Customer Ratings & Reviews
- Model:
- JCA374
- SKU:
- 5602501
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the USB-C Multi-Adapter for its HDMI functionality, ease of use, and overall performance. Users appreciate its connectivity options and compact size, as well as its compatibility across different operating systems. However, some customers have expressed concerns about the product's price, power delivery, and heat generation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
A great Swiss Army Knife for a USB-C connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helped me stay connected when I didn't have WiFi, and the extra accessories are super convenient also.
I would recommend this to a friend A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....for the Apple laptop user that still has usb equipment
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and lightweight design for maximum portability
Needs more support from J5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked well out of the box except for the Ethernet port. I went to the website that was shown on the instructions and followed all of the direction 3 or 4 times, no matter what i did, the Ethernet would not work. I ended up having to go to the Asix Electronic Corporation site to find the correct driver for the Ethernet cable to work. Worked first try. Would be five stars if it had not taken me three hours to find the right spot to go to.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Tom, thanks for the feedback on the experience you had with the JCA374. We're sorry to hear the installation process was complex and took 3 hours to get it working properly. We do have technical support available and if needed, a rep will be happy to lend a helping hand. Our contact information is available on the packaging for ticketing, chat or phone - thanks again.
Respectfully,
j5create
Meh.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes doesn’t work, I got this one and the original Apple one and this one cuts out and sometimes doesn’t work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device
works ok but a bit flaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does the job but tends to drop out cherger when in use. would not want to be using this as a long term stable option. would probably buy the HP dock for that
No, I would not recommend this to a friendBrand response from J5create Team
Posted .TimS, Thank you for taking the time to let us know how we're doing. In regards to the charging dropping out, this could be due to different reasons and if possible, we would love the chance to troubleshoot and see what can be done. Our contact information can be found on the packaging and a rep will be more than happy to lend a helping hand.
Respectfully,
j5create
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my daughter for her apple laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Supports upstream streaming ensuing your connected laptop powered up while in use.
Just right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This provided the capabilities we needed for a good price.
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and lightweight design for maximum portability
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatile all around computer for anything you need!
I would recommend this to a friendBrand response from J5create Team
Posted .Designed to work with computers equipped with the newest USB-C port.
Does not always sync to my monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great in theory, but has connection issues. I have to constantly unplug it and plug it back in to make it work correctly.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .mn9886, I'm sorry to hear the JCA374 does not always connect to your monitor. This could be due to a loose USB-C connector, or too long of a cable. If possible, we would value the chance to diagnose, troubleshoot and offer solutions to your problem and get you up and running. Feel free to reach out to us.
Respectfully,
j5create
does the job
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get HDMI to Display port to work. Tried different cables. HDMI to HDMI work fine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We recommend using HDMI to HDMI cables, no conversions. We cannot guarantee functionality. Cordially, j5.
it didnt work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tough to say it doesnt work, i wasnt able to get it working
I would recommend this to a friendBrand response from J5create Team
Posted .Computer must support DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 for the Adapter to function correctly.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the apple products and uses less ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Add extra functionality to your laptop with the USB-C Multi-Adapter.
Good useful multi port connector for MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product if not something cheaper.
I would recommend this to a friendBrand response from J5create Team
Posted .Add extra functionality to your laptop with the USB-C Multi-Adapter.
Does what it sholud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with this adapter. Plug and play. It just works.
I would recommend this to a friendBrand response from J5create Team
Posted .Transmits both audio and video from a USB-C computer or tablet to a 4K Display
Minimal functionality for MacBook w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine but not enough ports for full MacBook Pro needs. Lacking sound and digital input/output options
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This device allows you to add two additional USB peripherals, 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. Enjoy your new device, CARRE. Cheers!
Works great with my Lenovo Yoga 910
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play ready with Windows 10 on my Lenovo Yoga 910.
I would recommend this to a friendMultiple solutions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter covers many needs in one convenient tool.
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and lightweight design for maximum portability
Good product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product - works great and would buy again. Silver
I would recommend this to a friendBrand response from J5create Team
Posted .Add extra functionality to your laptop with the JCA374.
Cheap Docking Module
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really basic. Zero frills. Nothing special. Only 3 USBs
I would recommend this to a friendOk but cheaply made.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features are good, but one of the USB ports broke after about 8 months of minimal use.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service by Live Chat or email. Their info is located on our website under the "Support" tab. This product does have a warranty and they should be able to help you troubleshoot or set up a solution. Our phone support will temporarily be unavailable due to COVID situations. We apologize for the inconvenience.
