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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.3 out of 5 stars with 2381 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the USB-C Multi-Adapter for its HDMI functionality, ease of use, and overall performance. Users appreciate its connectivity options and compact size, as well as its compatibility across different operating systems. However, some customers have expressed concerns about the product's price, power delivery, and heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,382 reviews
  • Rated 2 out of 5 stars

    Heads-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying this item in two different desktops and a laptop with windows 10 home, I came to the conclusion that this is useless if you use any of those devices. However, it worked perfectly on my chromebook and my niece's macbook pro. Unless you have a chromebook or a macbook, do not buy this. - Note: I followed the instructions for each device.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for sharing your experience,

      I am sorry that the device is not functioning as desired. The USB Hub should normally work with Windows; so there may be an issue with the device. If you would consider contacting our customer service team, they can help determine the cause of the issue and get the device working correctly. Customer service can be contacted by phone, email, or live chat. The product package and our website (under the support tab) have our contact information.

      -J5Create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for his homeschool, and stem projects. The graphics are beautiful and so sharp. It works flawlessly, and is such a great change from pc. I can see this computer serving him well for a very long time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're glad to hear our adapter is working great for your son. Thank you Tre4582, for leaving your review and a 5-star rating. With gratitude, j5create. j5create

  • Rated 5 out of 5 stars

    USB-C Multi-Adapter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Very convenient. It is very useful as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB-C hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and the Geek Squad found it for me immediately. Saved my month with my ne Mac, with no USB plugs for my back up drive with all my PC files. Unfortunately, it only had 3 USB ports. I had a mouse, keyboard, headphones, thumb drives, external camera, and watch charger etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for the price and allows me to have all my stuff I need

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice looking adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this adapter for my HP Spectre laptop since there was only 1 USB port. Nice size. No issues, but a little pricey.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Silverdust, Customer feedback is always welcome as it helps us discover flaws; we're excited to hear it is working to your needs. In regards to pricing, we offer a wide variety of hubs and if interested in learning more, please reach out to the support team and a rep will be more than happy to help find you something more favorable.
      Appreciatively,
      j5create j5create

  • Rated 4 out of 5 stars

    Great adaptor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Mac and I love the fact that I can use it and charge my Macbook by plugging it into the adaptor. Great purchase

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Mario,
      We're glad to hear that you are pleased with your purchase of this j5create adapter. The passthrough charging feature is great because you do not lose your charging port while using this adapter. We appreciate you for taking the time to post a review period
      Thank you,
      j5create j5create

  • Rated 4 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints thus far with the device, though I wish the MacBook I bought this device to add more connections to had had those built in to begin with.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Transmits both audio and video from a USB-C computer or tablet to a 4K Display j5create

  • Rated 4 out of 5 stars

    Great device works As expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected.I purchased this device for my MacBook Pro 2017. Everything works fine five stars would’ve been given if it had a longer cable. I would recommend it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      High-speed transmission up to 5 Gbps, data transfer is quick and easy. j5create

  • Pros mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Performs as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Ethernet and/or HDMI, buy it. If all you're after is USB 3 connectivity, there are less expensive options.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Wilson22, I'm glad to hear the JCA374 performed as advertised for you. If you experience any issues with your device, please reach out to support and a rep will gladly lend a helping hand.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    USB Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does the job expected. You don’t have to spend more money than this!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Glad to hear that the adapter is doing the job for you. This easy to use adapter will add extra ports to a laptop that will expand its functionality.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Boost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast Needed faster and quicker boost for my lap top Changed everything I was waiting 20 minutes to just sign in Thank you for having this in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, But.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice that it added extra USB Ports, but i could not get my MacBook Pro connected to the internet via ethernet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please open your network setting and select USB 10/100/1000. If possible, test with another Ethernet cable or Ethernet port on router. j5create

  • Rated 4 out of 5 stars

    Okay for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay for the price point. It sometimes doesn't recognize my mouse usb, but everything else works and it's a great price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Due to the price of the hub, this makes an excellent choice of adapter for adding a monitor, Ethernet connection, USB ports for gadgets; simply download, install the driver needed for internet and you're done!.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 2 out of 5 stars

    Could not get display to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I most certainly downloaded the driver. My old apple cinema display has a DVI input which I connected to an HDMI adapter. The HDMI adapter was plugged into the J5 Create product, but I could not get any display output. I had the apple USB-3 to HDMI adapter handy, so I switched to that and it worked right away. Seems that the J5 Create adapter had issues with my monitor. The ethernet worked fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive than many better products in amazon. only bought as i wanted immediatly

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We do our best to sell our devices at competitive price points. We back our products with a limited warranty and a highly trained customer support team that is available to troubleshoot any issue with our devices. We appreciate your feedback.
      Thanks,
      j5create j5create

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Adapt for the adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets the job done, a little pricey however for a simple adapter

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Designed to work with computers equipped with the newest USB-C port with supported DisplayPort and Power Delivery. j5create

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Mac desktop. It only has thunderbolt ports. This little gizmo has them all! Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on Best Buy Tech Recommendation. Got home, plugged it in to computer to have split screen and couldn’t be happier with the resolution. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 port hub by J5create is a quality product that works like a charm on my MacBook. It expands one port and gives me the use of 4 port for a variety of functions like 2 USB 3.0 ports a video output, etc. It's a little pricey but the quality is worth it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Excellent products are what we strive for; providing all your needs in one is what we do best!
      Thanks Hubbard,
      j5create j5create

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