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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, ease of use, and connectivity of the USB-C Multi-Port Hub. Many find the variety of ports, USB-C functionality, and power delivery to be valuable additions, along with its compatibility and size. However, some customers have noted that the device can heat up quickly, and a few have experienced issues with audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,066 reviews
  • Rated 2 out of 5 stars

    Did Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this product a good rating but it just didn’t work. It may have been defective but when I plugged it in nothing worked so I returned it and exchanged it for another brand.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 4 out of 5 stars

    Nice adapter (Hub)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good adapter with a nice feel and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to expand ports on Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multiport expansion device for a laptop with limited ports

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Plug-and-play, no driver installation required. Enjoy, Kiana. j5create

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average item gets the job done no extra stand outs.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All the connections you need for maximum productivity. Enjoy your new Hub. j5create

  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    needed a hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got too hot to the touch after first use; returned it and got a different one

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Great for mobile use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile accessory in addition to the dock style…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multi-Port Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great for usb devices and external hard drive usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hyperdrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. It was a lifesaver setting my daughter up at college.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello LGfromFlorida, thank you for your feedback. I'm glad the Multi-Hub is great for your daughter's college. Thank you! j5create

  • Rated 5 out of 5 stars

    Power hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful since the new laptops have less ports to offer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      7 Functions in 1, all the connections you need for maximum productivity. j5create

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Charges devices quickly.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With Power Delivery 3.0 charging port. It offers charging up to 60W when connected to a USB-C power adapter. j5create

  • Rated 3 out of 5 stars

    Inconsistent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About half the time it doesn't recognize an SD card. If I unplug and reinsert, then it usually works. Ever since I plugged in my Backup Plus I get a message that Time Machine couldn't back up to Backup Plus.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned today

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t power well on the pass thru at all. The monitor port sucks and doesn’t recognize the highest resolution 50% of the time. Returning today

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 2 out of 5 stars

    Not what I needed.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not provide the consistent connection to my devices that I expected. I returned it and bought a different brand with more connection ports.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stuff but pricy ,can’t use with all cards

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok not matching the quality price… I think if the price was more cheaper was a good deal

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 2 out of 5 stars

    ehh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio sounds horrible played through the mini jack. It' ok in a pinch, but I wouldn't recommend it

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please make sure the audio is routed correctly and being output on the USB-C Multi-Port Hub headphone jack. Change the playback device for your computer to "USB Audio". ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Connecting older hardware to new, simply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed with a way to connect hardware to a new laptop with only USB-C ports. This j5create device solved my problem simply and inexpensively.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Idk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay but I think it doesn’t work on my iMac because I plugged it in and it does not really charge my things

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-A 3.0 ports with 5 Gbps transfer speed, allows you to connect an external keyboard, mouse, or USB flash drive. The USB-C power-in port (Power delivery 3.0 ), provides up to 60W of charging power. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great options

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the multiple options available on the hub. I had no way to upload memory sticks or any usb device. Works as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't see that

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will not recognize everything connected to it when you have 3 or more things plugged into it.

    No, I would not recommend this to a friend
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