Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 513 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the Elite 7 Active True Wireless Noise Canceling In-Ear Headphones, particularly praising the sound quality, fit, comfort, and battery life. The ANC and Hearthrough features are also well-received. However, some users have experienced connectivity issues and found the case design a bit challenging to open. The microphone quality could also be improved for better phone calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 513 reviews
  • Pros mentioned:
    Anc, Comfort, Fit

    Rated 5 out of 5 stars

    Great Buds for workouts - plus everything else

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these for hours on end without any discomfort, during workouts, shopping, whatever. They always stay put and both the ANC and the hear-through modes also work well. The sound may not be the very best, but it is natural and never 'tinny'.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Duncfair, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Anc, Battery life, Sound quality

    Rated 4 out of 5 stars

    Not perfect but pretty close

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, sound and overall functionality. Not the best sounding but is a good bang for your buck. For example, full volume and anc on, used it for an hour nonstop with sweat and heat. Only used 10% of battery (see picture).

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello FormeremployeeTN- Thank you for sharing your experience with us regarding the Jabra Elite 7 Active. We are delighted to hear that you are satisfied with the battery life, sound quality, and overall functionality of the earbuds. Your positive feedback is invaluable to us, as we strive to provide our customers with the best possible experience. We are thrilled that the Jabra Elite 7 Active earbuds only used 10% of the battery after one hour of nonstop use at full volume with ANC on with sweat and heat. This is a testament to the Jabra Elite 7 Active's efficiency and durability, and we are proud that they are capable of withstanding such challenging conditions. Once again, we thank you for your feedback and are glad that you are enjoying your purchase. If there is anything else we can do to assist you, please do not hesitate to reach out. Jabra

  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best fitting earbuds I've ever used!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other wireless earbuds over the years from the likes of Samsung, Sony, and Sennheiser. While they've been good in their own ways, none have worked well when I'm out cycling or running. I was looking for a sports/active centric pair and got these Jabras and thus far they've been amazing. The fit has been the biggest issue with other earbuds as they would slip out when I got sweaty. Not these guys, they stay in place and are very comfortable to wear over the course of a 2 hour session. The physical button as opposed to touch controls you typically see is also a great feature. You get good feedback when pressed and there are no problem registering a tap when your hands get wet or wearing gloves. Noise cancelation is good but not really on-pair with higher-end, ANC specific buds, but it's good enough for most cases. The battery is also decent, I used them for 2-2.5 hour at a time and have yet to run them dry. The only shortcoming I've encountered is the design of the case. It's not a glossy finish but pretty smooth to the touch, that plus there's no edge between the top and bottom means it's not as easy to open by feel. Other buds have some sort of texture difference at the seam which these lack. I ended up having to put a little bit of tape on the top lid to remedy it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jacko - We are very happy to note that the Jabra Elite 7 Active has exceeded your expectations for a great fit while you are cycling or running.  We appreciate that you prefer the physical button found on the Elite 7 Active over touch controls found in other products.  We have also forwarded your concern regarding the charging case to our Product Development Team to review but we are happy that you have found a personal remedy.  If you have any concerns, we would be happy to hear from you.  Thank you for posting a great, positive review of the Elite 7 Active product. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best earbuds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two other pair of these and I love them. This one is in a much smaller case and I love the mint color. The only thing I don't like about this model is that it doesn't allow you to adjust the volume from a long press on either earbud. That's not a deal breaker though and I still love them just as much as I do the others. I have tried a few other popular brands but they just did not match Jabra quality. The sound is great and you're able to adjust the sound to your liking through the app and they fit my big ears perfectly. What more could I ask for? Sticking with what I like from now on, Jabra.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello midnightskunk, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    All other headphones fall out, not these

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried so many headphones, I have recently tried 6 different brands, including both AirPods and these really stay in my ear! All others stick out too much or I cant seem to get them in the right position but these are amazing staying in and the sound quality is perfect. I love that they are noise canceling as well. You download an app and as just the sound per ear and it has a location on the case if you ever misplace it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, GraceG - Thank you for writing a five-star review of your Jabra product. We are delighted you are enjoying your Elite 7 Active, especially the secure and comfortable fit that allows you to listen without concern. Thank you also for your kind words about our audio quality and noise cancellation, and we are also happy to hear you have downloaded our Sound+ app to make the most of your listening experience. We care about your feedback, and we thank you for sharing your opinions with us. Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    I give these a MEH

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a cyclist - road & off-road, ultra-endurance (multi day stuff) so I use them a lot on long climbs for music and podcasts. I'm also a runner & hiker. I commute a lot in my car as well, and need these for phone calls in the car. Below are my observations after 7 months, which fwiw is 500 commute miles a week driving, 100 miles a week cycling average. Pros: -sound of music is solid -button functionality works great -they stay in my ears surprisingly well (50mph on the roadie, sweat pouring, rough terrain.... all good!) -battery life is super solid... one of the biggest up's imo -small case packs well in jersey pocket: extremely practical to carry around -noise cancelling is too good (see below) Cons: -only connects to 2 devices at a time (I use phone, computer, then my peloton... constantly re-pairing is super annoying) -looses connection way too often (usually one ear at a time) -delay from audio/video... it's not synced when watching a video or to my peloton... this is sometimes ok, sometimes not. no way to fix it, just an inconsistent bluetooth connection - call quality is SO terrible.. no one can hear me... 100% useless for phone calls, even in ideal conditions I have to bail on these & just use my actual phone neutral observations - I find problems with this stuff, but it's the same with all similar headsets, not unique to this model... - hear through feature is just ok... as an off-road cyclist/runner I can't really use these on trails because I can't hear enough to be aware on the trail. It's are either unsafe or rude to other trail users to be this isolated. The hear through feature can only be used at low speed, in low wind environments. It picks up wind noise like crazy and ruins the feature imo. (all it takes is the fan while riding my trainer indoors will ruin this feature) - they're like little pieces of popcorn... kinda tough to keep track of, but that's how it goes

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JasonS- Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Elite 7 Active's microphone and connection when on calls. We recommend reaching out to the Jabra Support Team: https://bit.ly/3bVbKzn. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound, EXTREMELY DURABLE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds I've ever had. This is the second pair I've bought for myself and I only got them because I lost an earbud from my last pair. They are extremely durable and have survived drops, submersion in water, trips through the washer and dryer, and more, with zero damage. For me, they are the best combination of durability and sound quality available right now. My wife has the Elite 7 Pros because she wanted better call quality and she's happy with hers. When I bought them, they did stop charging, but when I took them back, they exchanged them for a new pair with absolutely zero hassle. This is also a purchase I recommend getting the protection plan on, because I have used it more than once and it was, again, absolutely zero hassle.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MatthewG, Your generous remarks about the Jabra Elite 7 Active are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Mixed Bag: Excellent Comfort, Subpar ANC

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with my old Jabra Elite 65t and my more recent Elite 85t, but didn’t have a set of sport/active true wireless earbuds for my morning jogs and workout routines. I decided to give the Jabra Elite 7 Active a try since they are designed for active use with their new ShakeGrip technology to ensure that the earbuds stay in the ears. I’ve been using the Elite 7 Active for the past few days and have mixed feelings about them. First here are the Elite 7 Active’s Key Features: *Adjustable Active Noise Cancellation & Hear Through *IP57 rating for water-proofing and dust *Up to 8 hrs of battery on a single charge, 30 hrs with the case *Fast charging provides up to 1 hour of play time with a 5 minute charge. *Qi-certified wireless charging *Ability to re-assign functions to each button for personal configuration And here’s What’s in the Box: *Jabra Elite 7 Active earbuds with case *usb-c charge cable *small and large ear gels, with the medium ear gels pre-mounted on the earbuds Here’s what I think Jabra got right: +Superior comfort and fit: Jabra claims that the design for the Elite 7 earbuds were conducted on scans of 62,000 unique ears. It seems to have worked. The earbuds fit very well in my ear canal. The seal is firm, and I didn’t have any feeling of pressure discomfort that I typically get when wearing earbuds. The earbuds were so comfortable that it felt like I was not even wearing them at all. These earbuds are also lighter than my Elite 65t and 85t. +Compact size: The Elite 7 Active earbuds are noticeably smaller and more compact than my Elite 65t and 85t. Those are so bulky compared to the Elite 7 Active. Moreover, when wearing them, it’s welcoming to know that they don’t protrude out of my ears as much compared to the 85t. The charging case is also slimmer and fits easier into my jean pockets. +ShakeGrip technology: It works well to keep the earbuds from falling out when moving around. I go on one hour daily jogs, and break out a good sweat. The earbuds remained solidly sealed to my ears even with dripping sweat. +Call quality is good: My virtual meeting participants heard me loud and clear during my work meetings, even when I was walking outdoors next to a busy street. The Elite 7 Active’s four microphones with wind protection work well. However, when I put on my Elite 85t, people on the other end of the line noticed that my voice was a little clearer. So, the Elite 7 Active is good, but not as good as they can be. +The Sound+ app is great: From the main menu, you have all the important features that matter without needing to flip through the sub-menus. Up top on the screen, the app lists the remaining battery for each earbud as well as the remaining charge on the case. You can toggle through the different sound modes (Active NC, Hear Through, Off), adjust the music to your liking with the 5 band equalizer, or play Soundscape noises to mask the noise around you. +Mono mode for right and left earbud: This is a great improvement over my Elite 85t. On those earbuds, mono mode is reserved only for the right ear bud. Now, on the Elite 7 Active, I’m not limited to mono mode for the right bud. I can use either ear bud for mono mode. All you need to do is put the unused earbud back in the case. Well, that’s where the good things end for the Jabra Elite 7 Active in my opinion. Here’s where the Elite 7 Active suffers. --Sound Quality: I love the audio quality on my Elite 65t and Elite 85t; they’re well balanced across the frequency spectrum without having to needlessly fiddle too much with the equalizer, so I expected the same sound signature on the Elite 7 Active. The audio quality on the Elite 7 Active is a marked departure from the balance sound I grew accustomed to. The factory tuned audio is much brighter, which means the trebles are boosted. For example, on Adele’s ‘Easy on Me’, her voice just doesn’t sound natural and lacks vocal presence on the Elite 7 Active compared to the Elite 85t. Adjusting the equalizers brought the treble down a bit, but the vocals/mids are still not as prominent. I’m not sure what happened at the factory when they were tuning the Jabra Elite 7 Active. Maybe it’s just me, and the 62,000 ears they used to test these earbuds can’t be wrong. The Elite 7 Active redeems itself on bass. The bass punches through when needed without being overpowering. --Active Noise Cancellation: ANC on the Elite 7 Active is subpar. I went through all of the initial calibration setup for the earbuds and the ANC. I went to a noisy environment as directed by the app, which in my case is the sidewalk next to a busy highway, so that the Sound+ app could work its analytical ANC calibration magic. When it came time to finally use the ANC, I was disappointed. I could still hear a lot of ambient noise. I checked that I had a good seal on the earbuds, so that wasn’t the problem. I even raised the ANC to the highest setting on the Sound+ app. The Elite 7 Active ANC is pretty weak. Once I put my Elite 85t back on my ears, I could feel the difference in the ANC quality. The Elite 85t ANC was able to make the surrounding ambient noise fade away, something that the Elite 7 Active struggled with. --Difficult to open the case. Perhaps it’s due to the smaller, lower profile case, but I initially had trouble opening the case for the earbuds. The first few times I tried, the case ended up slipping off my hands and dropping to the ground as I struggled to get it open. I concluded the best way to get it open is to wedge a fingernail in the interface between the two halves of the case. In summary, I think the Jabra Elite 7 Active are good wireless earbuds. I just need some time to get used to a different audio signature since I’m so used to my Elite 85t. While the ANC isn’t good, the comfort, fit, and ShakeGip technology are sufficient to make up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, easy to pair to phone device, great sound bass

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AdolfoP, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review about the Jabra Elite 7 Active. We are pleased to hear you are enjoying the comfortability of the device as well as the ease of pairing. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Fits well, soft material, very good sound quality..

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mdavid - Thank you for writing your five-star review of the Jabra Elite 7 Active. We are glad to hear you are enjoying the fit, build and sound quality of the headset. If you have additional information to share or have any questions for our team, please contact us: https://bit.ly/4262BvJ We are here to help Jabra

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Top 5 amongst Wireless Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. The range could be better for music. High marks for phone calls. Fits snugly for workouts. Feels like nothing in your ear.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RoyX, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Support. We are always here to help. Thanks again. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    lost a pair and bought them again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally lost a pair of these on a recent out of country trip and I immediately wanted to replace them. They're that good. I try my best to not purchase anything beyond 200$ and I feel like these are excellent under the 200$ bracket.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Markiplier- We are sorry to hear that you lost your original pair but your generous remarks about the Jabra Elite 7 Active are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Excellent Workout Buds - Some Issues to Fix

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a chance to try out the new Jabra Elite 7 for about a week. I’ve used them at the gym, walking the dog, listening to music, and work calls. These are true wireless buds that are focused at active/sport users. So far I have really enjoyed using the earbuds, but they do come with a few downsides. Features The Elite 7’s are an ‘in-ear’ bud with swappable ear tips. The shape of the bud as well as the material are designed to keep the bud firmly in place. These buds carry an IP57 rating which is necessary in an active wear bud. With the IP57 rating you could conceivably wears this while swimming or in the shower. The buds come with 3 rubber tip sizes for you to choose from. Each bud has a small status light, and the flat outer surface is the cover for the clickable buttons. The material used on the buds is a smooth plastic on the inner surface (what rests against the inner part of your ear or concha), and a rubberized grippy material that holds the bud in place against the ridge of your ear (the antihelix – I had to looks these names up). This rubberize material is soft to the touch and does a great job of maintaining traction on your ear. The buds come with Bluetooth 5.2 and a rated range of 30 feet. Walking around my house or across my office I can verify that the range hits close to that 30 feet. Battery life of the buds is excellent. The buds have a solid battery life – 8 hours in the buds with ANC on or 10 hours with it off. The case provides additional battery life – 30 hours total if using ANC or 35 hours with ANC off. The buds also have a quick charge feature if the buds are at low battery. 5 minutes in the case will provide an hour of battery life. Charing the case can be done through the USB C port and takes about 2.5 hours to fully charge from empty. You can also choose to charge the case on a Qi certified wireless charger – charge time is still 2.5 hours. The buds and case have indicator lights for their battery status – green is high, yellow is medium, and red is low. Speaking of the case it is quite small. Its certainly small enough to fit in your pocket without noticing it. The buds are held into the case magnetically. The left and right have their own specific indentions for each bud. The case is smooth and sleek, but somewhat to its detriment. It is kind of hard to open quickly. I have to get my grip on the bottom of the case via the USB C port – the top part of the case is smooth and sloped so it hard to leverage it open. I make sure to support the back hinge while I squeeze firmly on the top to lift it open. This certainly isn’t a case you can flip open one-handed. Pairing was very straightforward – I paired it to my phone (LG V40) and my laptop. It’s just a matter of pressing the buttons on each bud simultaneously to put them into pairing mode. From there my device could recognize the buds. On mobile you download the Sound+ app to customize and setup your buds. The initial setup was kind of wild to me. It performed a pressure check to make sure the buds had a good fit – kind of like how a tympanometer works. I went through and created a sound profile based on my hearing ability. Basically it gave me a hearing test, and it would modify the sound profile if I had poor hearing in certain frequency ranges, which I do. There are 3 settings for noise cancelling - ANC (automatic noise cancelling), hear-through, and off. ANC and hear-through are both tuneable in the app, which lets you set the level of their effectiveness. The ANC works great in my experience. It tuned out office noise with ease. I also used it when mowing the yard, and it did an excellent job subduing the sounds of the mower. With hear-through you can hear the outside world in real time. The pass through is mostly clear – there’s some amount of fuzziness but otherwise its perfect. Both of these settings work great in my experience. Fit/Comfort My initial impression was that the buds felt big in my ear. Not the tips per se, but the way it wedges itself into the ear made it feel big. However, after a few minutes that feeling went away and I got used to the fit. They ended up actually being very comfortable and had a snug fit. The medium ear tip gave me the best seal and comfort out of the 3 sizes. It sealed outer noise really well. Wearing these for workouts showed how important that seal was because the shape of the bud somewhat funneled sweat into my ear a bit. Because the seal was good I never had any swear get behind the bud. I never had an issue with keeping the buds in. I ran on the treadmill, did ball slams, and lifted without any issue. Outside of the gym the fit was solid. Wearing them in the office for a good chunk of the day was comfortable enough to not be bothered by them. Controls The controls are pretty simple – they are a physical button that is located on the outside flat surface of each bud. The button gives a nice click, but not it doesn’t require a lot of force. You aren’t at risk of dislodging the buds by pressing the buttons. Inside the Sound+ app you can customize what you want your controls to be. You can configure it for media, when a call is incoming, and during an active call. You can divide controls between the left and right buds, and you have the option of 1, 2, or 3 button pushes to assign your command to. The one thing to keep in mind is if you decide to use the buds in mono (using only 1 bud). Whatever commands you assigned to the bud you have in use are the only commands available to you. One of the things that puzzled me is the lack of volume controls on the buds. You can’t even assign volume controls in the app. You have to use your phone or device to raise/lower the volume. On such a fully featured earbud setup like this I am surprised this isn’t available. Sound Sound out of the buds is honestly great. The tight seal really pumps up the bass you hear, and the sound clarity is excellent. These are the best sounding buds I have used, and I have 5 or 6 different sets of wireless buds that I use interchangeably. These are likely to replace my long standing wireless workout buds in my gym bag. There are 6 different preset EQ’s in the app and you can always customize a preset to your liking. The bass response on the buds is solid. There’s a good thump produced on the low notes. Mids and highs are also quite good. They hold up well at higher volumes and don’t sound tinny or clipped. For calls I was a little underwhelmed. Call quality on my end was superb. For those I was talking to though, it was a bit of a mixed bag. Driving in the car induced a decent amount of noise for the person on the other end. Wind noise was an issue as well. The mics picked up a decent amount of ambient noise and didn’t do a great job in filtering it out. I did find that my call quality improved if I toggled off ANC/hear-through. That seemed to bring a little more clarity to my calls. Overall I don’t plan to use these for a lot of calls, especially if they become by go to gym headphones. Issues I did experience a few issues/faults – these issues have never appeared in any of my other headsets, so I know it isn’t my device. The first issue, which has only happened once or twice, was the random disconnect of one of the buds. I was listening to music, and then all of a sudden, the left bud went silent after a bit of crackling was heard. To fix this I had to put both buds into the case, and then pull them back out to reconnect. The biggest issue appears to be a repeatable failure point that I can induce with the proper steps. This process was repeatable on 3 different Android phones. While audio is playing I toggle between ANC and hear-through via my earbud button command – I have this command assigned to my left earbud on the single push. Toggling it in the app doesn’t induce this failure. If I toggle back and forth a few times I can hear the left earbud crackle as it announces the new hearing mode. If I then use the play/pause command on my right earbud and toggle it back and forth it will cause one of the earbuds to fail – I can induce this to happen >50% of the time with most (but not all) failures taking down the left bud. Using my device to play/pause doesn’t have this effect – it has to be the via the earbud. Once the bud fails it takes some effort to get it working again. I had to toggle the playback device on my phone, put the buds in the case and pull them back out, power them off manually, unpair, etc. A random combination of these actions eventually leads to the buds becoming stable and working again. I hope Jabra can get these issues worked out and corrected with a firmware patch or something. As of right now it’s a pretty glaring issue if using the earbud buttons can cause them to freak out. Overall The Jabra Elite 7’s are a great fitting and comfortable activewear earbud. They are loaded with features, and appear to have great app support. I really liked the ANC and hear-through functionality, and the sound reproduction were top notch. It had a few knocks against it with the underwhelming call quality, and the disconnection/bud breakdowns I experienced. I would expect the major issues to be worked out soon with a firmware update, but I can’t predict the future. If these issues get addressed then these are absolutely a solid earbud to toss in your bag.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DaveW, thank you for taking the time to share this detailed information regarding your experience with the Jabra Elite 7 Active. The challenges you are describing with the call quality, Bluetooth connection, Active Noise Cancellation, and Hear Through are certainly not what you should expect. We are very sorry for any inconvenience this has caused. We kindly suggest reloading the firmware in your Jabra Sound+ app. Please follow these guidelines provided to you below:
      In the Jabra Sound+ app, From the headset tab, click on the Settings icon in the top right corner. Select Personalize your headset, then Voice guidance language. Select the current language of the earbuds. Follow the on-screen instructions to complete the download and installation.
      Once your firmware reload is completed, please reset your Earbuds:
      1. Place both earbuds in the charging case and leave the lid open. Ensure your earbuds are sufficiently charged.
      2. Press and hold (10 seconds) the Left and Right buttons on the earbuds simultaneously until the earbud LEDs flash magenta.
      3. Close the lid of the charging case (5 seconds) to complete the reset.
      Note
      You cannot reset only one of the earbuds.
      The earbuds will need to be re-paired to your mobile device. Remember to delete/forget the pairing in the Bluetooth menu on your mobile device. If you continue experiencing any trouble, we hope you will contact the Jabra Technical Support Team: https://bit.ly/3wLnoWR. It is nice to read that regardless of the troubles you are experiencing, you are satisfied with the Sound+ app, Multifunction buttons, battery life, range, comfortable fit, and design of the Elite 7 Active charging case. This information you have shared is truly valuable to us. Thanks again! Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fernando is the Sound Master

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good, and offers the best bass I’ve ever heard on something this size. The best part, and I honestly didn’t expect it, is they stay in my ears on my long runs, and even races. I recommend anyone looking to spend that upper for $179, they are close to best in class. Side Note: A very knowledgeable sound guy named Fernando at your Patchogue, NY location was a great customer experience. He actually turned me off to more expensive headphones I wanted Due to my fitness needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bugs but the charging case is trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in ear buds but charging case dies way too much I have to charge everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear buds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good. Only complaint, i still have alot of background noise come thru while on a phone call but other then that im happy with my purchase.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AaronV, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Support. We are always here to help. Thanks again. Jabra

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Didn't meet my expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a proud owner of a Jabra Elite Active 75t and a Jabra ELITE sport, I'm really disappointed with the Jabra Elite 7 Active. Huge let down. From the flimsy, awkward case all the way to the crappy sound quality. I already tried with all 3 sets of ear gels that comes with and was still not able to get decent bass. I also turned up the bass using the app and you can barely tell the difference. Just the other day the left earbud wouldn't connect no matter how many times I put it back in the case and re-paired the earbuds to my phone. Not everything is bad though: the battery seems to last forever and the material feels nice. I also feel that these earbuds protrude from my ears more than with the Jabra Elite Active 75t.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Musiclover- Thank you for writing a review of the newly released Jabra Elite 7 Active. It is unfortunate to read that you are disappointed with your new Jabra purchase but we are happy to know that you are a fan of the Jabra Elite Active 75t and Elite Sport. The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite 7 Active with the customization features offered in the app. We kindly suggest trying out the MyFit feature in the Jabra Sound+ app to help find the best fit for you. Through trial and error majority of users are able to find a comfortable fit. Regardless of these troubles, it is nice to read that you are enjoying the battery life and materials of the Jabra Elite 7 Active. If you have other questions, comments, or concerns, please contact the Jabra Technical Support Team: https://bit.ly/30QYPwn. Thanks again. Jabra

  • Rated 3 out of 5 stars

    Better than most

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in my ears better than most, but they still fall out. Making facial expressions seem to increase the odds of falling out. Being advised for sport, it increases chances even more. The noise cancel is great, also the music turned all the way up, others around can’t hear it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello KarlaR, Your kind remarks about the Jabra Elite 7 Active are greatly appreciated. We are pleased that you are enjoying the Active Noise Cancellation. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Rated 5 out of 5 stars

    Good Active TWS set!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra continues to deliver good, great and excellent TWS earbuds. These Elite 7 Active are by no means perfect.... but the Comfort, Sound+ App, Sound Quality, Good Call Quality are enough for me to replace my Sport set which were the Jaybird Vista 2. The Vista 2's were in my Top 3 Dailies (XM4, AirPods Pro, & Vista 2's) the Elite 7 Active are more comfortable for me during my workouts, took some getting used to in the beginning since the Vista 2's have a wing to secure them in place. After a light run and some calisthenic reps these 7 Active's did not fall out or feel as if they would. Call quality is good, something Jabra is known for. The 7 Pro I picked up on release day and returned them same day... I don't recall if the 1.4.0 Firmware had been released yet but I just couldn't get myself to like them.... Well fastr forward and I did some research, tuned my 7 Active's to my liking via the App and all is good in the world now. I don't really see the benefit of spending an additional $20+ on the 7 Pro when the only thing they have is the "bone conducting sensors". If anything I believe that the voices on the 7 Pro sounded more boosted on calls but not in a good way - the voices on the 7 Active's sound more natural. Additionally I like the feel of the "shakegrip" coating on these buds. So to summarize, basically the same as the 7 Pros without the "bone conducting sensors" these have the "shakegrip" coating and I prefer the stealthy all black look - just wish Jabra would release these in the same Navy color of the 75t Actives. Solid TWS pair especially for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works like a wonder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds, can use one and when the charge runs out I can switch over to the other and continue using it. Not sure if it's suppose to recharge on a wireless charger but I've put it on my Samsung wireless Duo and it seems to charge the case and the buds.

    I would recommend this to a friend
Sponsored