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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIA-ROPE
SKU:
4383402
Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are delighted by the UP2 Activity Tracker's comfortable design, sleep tracking capabilities, and long battery life. They appreciate its user-friendly app and affordable price point. However, some users have expressed concerns about its durability, clasp, charging issues, connectivity, and the lack of a display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 625 reviews
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Love the style of the Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style of the Jawbone. The app was easy to download and easy to understand. The only problem that I've had so far is the app stopped syncing at one point and I had to uninstall and reinstall it. It has worked fine since then. I love the way it tracks my movements and sleep patterns and offers healthy suggestions. It doesn't always scan the barcodes for tracking food intake, but all in all I think it's an awesome product. I would highly recommend the Jawbone, especially to those individuals with "tiny wrists". The wristband is great for individuals that have tiny wrists and you don't have the access band hanging loose as you can see in the below photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this fitness band...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other brands prior to this band such as withings, garmin, and fitbit. Unfortunately none held up and broke down to wear and tear. This band I can size appropriately to my wrist and is small enough that it doesn't get in the way of my job and I'm still able to wear my watch (I work in the medical field). Would have gotten five stars if the app would alert me when the battery is low and needs a charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good simple activity charting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this band instead of the more expensive ones. It works great with my android phone. It does not work with my surface pro. I think they are looking to upgrade to use a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start for a fitness beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter product for a beginner to fitness, but would have preferred more information on how this product works and it's programs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Eye-catching & User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance of this band is one of the main reasons I purchased it. I wanted to be able to track my steps both when working out and dancing the night away. The jawbone UP2 tracker is stylish enough to wear on all occasions. It is also lightweight and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner workout piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my jawbone up 2. It's easy to use, not chunky, and keeps track of your activity. I also love the tidbits and helpful suggestions to make your day, life, and whole being better. I highly recommend using Jawbone products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have got the up3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for the sleep monitoring mostly. I think I should have spent the extra to get the up3 with the heart rate monitor. Thats the one I bought for my boyfriend and it seems that his is alot more accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfortable
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Not quite perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, and it's really the best choice for a minimal, lightweight, stylish fitness bracelet. Pros: The battery life is great, it's comfortable and tracks steps accurately. Weaknesses: The clasp is hard to take off and put on, and the charging connector is finicky - it is easy to connect it wrong. Overall though, this deserves the four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Stylish, simple, intuitive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jawbone's UP2 Activity Tracker daily for over a month (as an Experticity gear tester), and feel it is a solid four star rating. + : Stylish design, uses minimal wrist real estate, easy adjustment, 5 day plus battery charge, simple to follow APP, does what it says it will - : Suspect band longevity, only splashproof-not waterproof, user still must input data in APP, tracks all activity movement as steps, addictive I enjoyed utilizing the UP2 and used it alongside a system I've been using for the past six years. I did get vastly different caloric usage numbers...and believe UP2 leans more to the accurate numbers. Like most activity trackers, the UP2 tracks steps, distance, idle time, active time, sleep, calories burned. You still must input specific workout, type of activity, intensity, food and beverage. If you enjoy technology, you can connect UP with over 50 apps and devices. You get a myriad of visuals with grids, graphs and breakdowns of activities, sleep and food consumption. A nice feature is the Smart Coach. Smart Coach prompts to log activities, creates challenges, offers encouragment to attain those challenges and gives congratulatory affirmation upon completion of those challenges. There are even "Learn More" tabs that redirect you to informative websites like Web MD. Note: If you are involved in paddle sport activities, this is splashproof, but not waterproof...and all paddle strokes will be counted as steps. Others have linked with other apps for cycling. So if you decide to attach the UP2 band to your ankle while cycling...it will log each revolution as a step. Personally, I enjoy leading an active lifestyle...but being a Type A personality, when I use training tools such as the UP2, I become addicted to logging more miles, more steps, more activity to meet all the challenges. So much so, that I find myself training through injuries or over-training. Moderation folks...use the tool, dont let it rule you.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 3 out of 5 stars

    Great App & Nice Style but Band Snapped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who's into wearable tech. She was really bummed to see the strap broken today because she really loved this thing. We don't know how it broke but it was fine before she went to sleep last night. We don't have pets or kids that could have nibbled it, haha. Only had it for a few months and mainly to track walking routes & short runs with Runkeeper. Took good care of it, and even though it says its ok to shower with it, she always took it off. We were going to buy the same kind for her mom but it seems like this strap will eventually break. I guess the wider strap is the one from now on (especially if we're going to give them as gifts). App - 5 Stars Band's Low Key Style - 5 Stars Band Material/Durability - 2 Stars

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new band is an improvement. The last few, the band has snapped. Although some of that might have been me, as I was taking it off every time I got in the shower. This one has also been better about syncing with the app quicker. Making it easier to start timed workouts. I would recommend the Protection Plan. I am on my 5th UP Band. You need to be aware that this device will not last forever. You are going to sweat in it and wear it in the shower. It would be nice if the band was improved upon by making it similar to a watchband with clasp. I am not sure if they can make it waterproof but that would be nice in the summer months. Overall though great for the money. Includes GPS unlike the similar priced Fitbits. Easily tracks distance, calories, etc.

    I would recommend this to a friend
  • Pros mentioned:
    App, Design

    Rated 4 out of 5 stars

    Up2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new jawbone up2. I had an up24 but I love my new one even more. It looks much nicer than my old on and it is a really cool color. I didn't know if if enjoy wearing it but I really do. If your looking for a fitness tracker I would highly recommend the up bands not only because of the nice look but also the awesome app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The product is not all in the band...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help me be more aware of my daily steps. I peeked at online reviews just to see if people were greatly disappointed. I didn't read into the reviews at all. Once I started to use it, I love it! I don't know it's there, it sends notifications to tell me how many steps I am at during the day, you can track calories (which I was doing but during the holidays I decided no to), it monitors your sleep and tells you how long you've slept, how many times you woke up and for how long, and how much light and deep sleep you've gotten for the night. That is one of my favorite features. My only gripe is when trying to enter the food it is a pain. For example, broccoli. At the top of the list you would think they would have steam, roasted, frozen, etc--the most common ways it's prepared. You search and search for it. Luckily it saves so the next time you go and have an item you can pick it from the list before searching. And the battery? Lasts for days! You get a notification to charge it and it charges via adapter to a USB. I've had one software update and it was to done to better track your track steps. Overall, I'm very pleased with my UP and have recommended it to several friends. I bought mine after a friend bought one. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love-Hate relationship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After issues with a cheaper tracker, I wanted something more, but not too expensive. I also didn't want something that looked like it came from a cereal box. Enter Jawbone Up2. It is very nice looking. I wear it with the the clasp out and get many compliments on my "bracelet". It mostly does a good job of reminding me I need to get up or as an alarm to wake up. The app is fine for overall data. Here's where it gets tricky: the battery life stinks. I've tried all the recommendations and still only get about 4-5 days before having to charge it again. It also doesn't measure if you are pushing a shopping cart or a wheelchair. I get the technology, but have been frustrated that I have missed steps that count toward points at Walgreens (yes, every penny counts). I havent tried putting it in my pocket because of the clasp, loss potential, or forgetting and finding it in the dryer...recommended with reservations

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sleep tracking

    Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how accurate it always is as said in some of the reviews.But still fun to use! I walk up & down lots of stairs so no extra credit for those steps....but tracking the sleep encourages me to stay in bed when I wake up too early rather than get up & go like I used to! Comfortable to wear & blends well with other bracelets at work.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking

    Rated 3 out of 5 stars

    Died in 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying, I love the look of this Jawbone. It doesn't scream "fitness tracker" at all. For the first 3 weeks I loved it because it motivated me to get in 10,000 steps a day and also helped me realize that I don't get enough sleep. After 3 weeks however, it stopped synching. I called jawbone support 3 times, and finally after trying for hours, they just sent me a new one. Good customer support, I just hope this one lasts more than 3 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfortable

    Rated 5 out of 5 stars

    Nice last look and feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band wears as if it is not even on your wrist. I keep it on daily and only take it off during showers. The battery seems to last about 7 days maybe a little more. I have worn this band in unison with the Fitbit, Microsoft band, and even the Apple Watch. This is by far my favorite due to the longer battery life and the basic tracking of steps, activity, and sleep. If it had GPS it would be untouchable. I also prefer this band strap over the original UP2 solid band strap.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking

    Rated 5 out of 5 stars

    Awesome design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design which is great if you have a small wrist. Comfortable and very accurate. The only thing I would like to see improved is the food log. Not as easy to use as MyFitnessPal but it is a minor issue. The sleep tracker is very interesting and automatically logs your sleep if you wear all night. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 4 out of 5 stars

    Good for activity tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for tracking activity and sleep, uploads information through bluetooth. Charge last a good length of time. Only down side is that when you go from didn't weather you have to readjust sizing of band on wrist

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 3 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks more like a bracelet than most of the trackers on the market. That said, their is no screen panel to keep you updated, but their is an app if you're okay with that. The strap in the back took me a while to figure out how to adjust. Initially I bought two, one for my mother and one for myself; I took mine back, but my mother kept hers and seems quite happy with it. This just wasn't for me, it works perfectly fine, tracked more exercises than the Fitbit at a cheaper price (which was my initial draw to it) and is aesthetically pleasing, but just turned out not to be what I needed.

    I would recommend this to a friend