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Customer Ratings & Reviews

Model:
JB-UP2-LIGHTGREYHEX
SKU:
6317025
Your price for this item is $49.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 791 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 791 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice app interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice app interface and good battery life. Tracks steps much better than Nike Fuel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Tiny Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to track my restless nights. It is smaller and less expensive than the older models. The bad things are the strap, I invented a velcro attachment, that I should patent that keeps it from falling off. And the tap to wake up sucks and you almost have to KNOCK it to turn off....and and dont cross your arms it might put it in sleep mode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great for getting fitness ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting back to working out. Makes sure I get enough sleep and my steps for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Reliable tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this tracker for the look, more of a bracelet than a fitness tracker. Battery life is long enough where its not annoying to charge it one a week. Only thing that bothers me is that you have to put it in sleep mode, almost every night I forget and have to manually enter my sleeping hours. Other than that, its reliable and the app is very user friendly. Haven't explored linking it to other apps yet, but I will!

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Overall a good activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice app for easy logging of activity. However a few things that could be better are 1) Bluetooth -- you shouldn't have to open the app to have it sync. If your tracker comes off (the clip isnt that great), then it is useless to use the locator since the last place it was seen was when your app was open (Jawbone needs to fix that). It should allow for regular sync's so if it comes off, then the locator can actually help you find it (I lost mine on a trip and had to buy another). 2) The ability to have the app run on multiple devices. For example, I typically use my phone, but at night when my phone is charging I sometimes want to update the alarm setting on my iPad. You are unable to without having to re-sync to iPad, and then the next morning, i have to re-sync to my phone. But, for the tracking and logging purposes, it does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sleep tracking

    Rated 4 out of 5 stars

    Great fitness band with sleep tracking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitness band with sleep tracking. Much better than the Up2. Easy to size.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sleep tracking

    Rated 4 out of 5 stars

    Great upgrade from the UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of sending back the original Up band that you had to push in the button and plug into synch with the app. I love the UP app so didn't want to switch to a fitbit so i thought I'd give this a shot. I love it!! I love the fact that there are no mechanical things to break down, it synchs wirelessly via Bluetooth and with the firmware upgrade I don't even need to touch it to tell it I'm going to sleep or waking up..it just knows and is pretty accurate! I sometimes tweak the sleep times but it's usually accurate within 15 minutes. The only slight downside is if you don't have the band on pretty snug it might come loose but the offer you a free clam to fix that which I ordered but haven't received yet. Overall I am very pleased with it and really forget it's there even in my sleep. It's a much smaller profile than a fitbit also which attracted me to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice upgrade to UP24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying the UP2 my wife and I have had the UP24 which usually broke easily. This one is a nice upgrade same cool features in a nice fitting bracelet. The only issue is the when I run it becomes loose when it brushes against my shirt so I flip it so the the fastener is over my wrist. Otherwise it is very good

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Clasp

    Rated 2 out of 5 stars

    Clasp is an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the jawbone because the style looked much better to wear all day in a professional job. The tracking was fine and II loved the weekly summary and tips. The clasp is a real issue. The tracker is constantly coming undone and falls off very easily. I actually lost it 4 times in the month I had it not to mention all of the times I caught it before it came off. I researched the issue and found that the clasp was a problem for many complaints. Would not recommend this tracker until the correct this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Best fitness tracker yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best fitness tracker if you don't need heart rate functions. The app is amazing, the band is MUCH lighter and thinner than the other guys so it feels like you're not even wearing it. 10 day battery life is also a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a basic Fitbit first and they are very comparable, but I like the fact that I don't have to remove the battery to recharge. Removing the battery in the Fitbit distorted the shape of the band. The UP2 magnetically connects to the charger. UP2 also sent a clip, free of charge, that slips on the band and secures it so it will not fall off. My Fitbit fell off and by the time I realized it was gone, I had no idea where it could have fallen off at. It holds it charge longer and recharges quickly. I do wear it 24/7, and even though I know I can shower in it, I choose not to. I bought this UP2 when it was on sale and purchased two, one for my daughter that lives 13 hours away. We can watch each other's progress and sleep patterns and duel each other. I purchased the 2 year warranty as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So Far, So Good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between purchasing a Jawbone Up and a Fitbit; I ended up going with the Jawbone because of the smaller profile and the battery length. So far it seems to be working well, though at times I question the accuracy of the sleep tracker and steps; I wish I could adjust those. Overall it's been a useful tool in directing my life toward better health and fitness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lightweight. I really love the sleep tracker. It's helped me to adjust my sleep habits. I like that I can wear it and forget about it. I'd recommend this to anyone who's light to moderate in activity. It keeps you alert and notifies you if you've been idle too long. I find I am more active because I have my UP2 keeping me aware of my inactivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Simple, useful, & keeps me accountable to myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wearable tech device, and I'm glad I chose this one. While I doubt this one will be the best I use, so far it's been a good introduction to tracking my activity and helping me plan my daily tasks with my meal plan. The app and MyFitnessPal work very well together, and the various milestones you can program have kept me motivated thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new UP band. The price is perfect. The band does exactly what I want it to do. Counts my steps. My calories. My sleep. Looks stylish. Love the new closing mechanism compared to the old band. The app works great. And it integrates with my fitness pal. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sleek design. I am small boned and most other devices looked huge on my wrist. The jawbone is small and light wait. The free app allows me to track everything (food, workouts, sleep, and many more) allowing me to remove multiple apps that do bits and pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Does a good job tracking steps and sleep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at tracking steps and sleep. Band difficult to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UP2 Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the UP2 activity tracker, it's very acurate of your fitness goals...it suggest goals for you to accomplish & it tells you if you fall short of your goals through the UP App. It was difficult to find the right App at first but I have it & it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the FitBit Flex for a little over the year and I had to return it once and my replacement stopped working. I was looking for an activity tracker that is easy to charge and holds a battery charge and the UP2 does this. My only complaint is that I wear braclets on the same hand as the band and the band color has worn off.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Nice, If you work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP2 is really good if you work out especialy. BUT! If you are older, like me (67), it monitors how deep & how long you sleep, and what you eat as well. Has been nice to know & track overall how I'm doing and keeping active. Works for me since it came with my cellphone. Don't think I would have paid $100 for it outright.

    I would recommend this to a friend