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Customer Ratings & Reviews

Your price for this item is $52.49
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The regular price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4590 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Freedom F5 Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and reasonable price point. While some users have expressed concerns about battery life, the overall positive feedback suggests that these headphones offer great value for the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,590 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life, Design, Volume

    Rated 1 out of 5 stars

    Low Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not loud enough. I wear these to the gym and I keep hitting the volume up button only to hear it beep at max volume. I have yet to lose connection or have any problems with bluetooth. The fit is great in the ear, but the battery/mic pack drags the cord to the right side. If you turn your head with the cord like this, it will tug the headphone out of your left ear. The most disappointing aspect is the Battery Life. You may get about 2 hours at full volume. It says 8 hours, but that is with a bulky battery pack that you have to clip to the wire... Makes it heavy and looks dumb. And I assume that is at their minimal performance settings. I am returning and looking for something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality, Wireless

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value at the sale price of 49.99. Wireless works flawlessly. Decent sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he lost his last earbuds at college, and he loves these! They fit him well, he loves the sound, and he FaceTimed me from a store while buying Christmas presents while using these and the mic worked very well. There was no distortion on my end. Cannot speak to how they will hold up over time, we did buy the Best Buy protection just in case. So far they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for, once you figure it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life on the box is a little misleading as it states 8 hrs, but it’s really 4 with another 4 from the extra battery pack/charger. The fit is good once you figure it out, it I’m still struggling with the above ear fit, but below ear works well and you care barely tell they are in. The fit is good and the sound isolation is pretty good. The app works well at EQ settings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Very good sound and confortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing about this earphones is that are very comfortable and with very good sound, the only concern is that there is low volume for those who likes to hear high music levels. Battery has long duration than 6 hrs so is good point.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He researches everything and thought these would be the best for what he needed. Wasn't disappointed! Great sound quality, good fit. It was a bonus to find them on sale, but a good item whatever the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone fits OK and I had it for a great sale price of $50. Charge is quick. But it really lack base compared to my Sony and Bose, even it has clear high and mid. The volume of the power up message is also too loud and not adjustable. I decide to return it due to the sound quality issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphones for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the gym and they serve the purpose. Good sound, ear pieces can hurt with prolonged use. Battery life is only 4-5 hours without the added clip which makes them heavy and awkward. But for a few hours at the gym they are perfect! Overall happy with the purchase. Note I got these on the Black Friday sale for 50 bucks, definitely not worth 120

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Really enjoy them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, comfortable (with many fit options), excellent sound - especially with individual customization options available using the simple yet powerful Jaybird MySound app. They also allow you to connect to two devices at once. I really liked the versatility of wearing options. I use mine over the ear utilizing the cord management clips so that the cord doesn't flop around or get caught on anything and they have never come out during any activity, especially at the gym. I highly recommend going to their site and watching the informative videos about the headphones and usage. I would have given 5 stars but was disappointed that for the price, they only came with the charging cord and no charging block to plug into the wall. Customer service was nice when I called and they are considering including one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this earphones, the sound is amazing, they are really light weight, perfect for the gym, they stay in place all the time, I like them also for watching movies, and for the price ($50) even better!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great overall sound/quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a Bluetooth device (rivals wired sound better than any other similar device I’ve tried). Aesthetics and build quality are excellent but after 2 day’s of use, battery life is, at best, maybe 1/2 of what’s advertised and I wish there were more than 2 size options for the earbud tips than what are provided in the packaging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These headphones are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my first pair of these headphones. I missed them so much I saved up and bought them again. I really like the sound quality and I like the app they have to adjust the sound settings. It's really well designed. The buttons are intuitive and do all the things I need (play, pause, volume, next and previous) which is really nice when I'm at the gym and don't want to be holding my phone all the time. They're really comfortable, but it does take a while to go through all the ear attachments they give you to figure out what works best. There's probably a million different ways to wear these. I thought I would be annoyed at the battery life but it's actually totally fine. I use them daily and charge them maybe once a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite earbuds ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my jaybird freedoms for a few weeks now, and don't know how I got through daily life before them. These are my first "higher-end" pair of blue tooth in-ear headphones. I have a pair of SkullCandy Hesh over-ear big headphones, but other than that I've always purchased under $50 earbuds. I got tired of cheap earbuds dying on me and talked to associates at both BestBuy and Apple (Apple heavy household here) to help decide what I should get. These Freedoms were highly recommeded at both stores. I was looking to use them mostly for running/exercise and the occasional use for household chores or lounging around. I have always had a hard time getting bluetooth earbuds to stay in my ears! They usually have bulky/heavy earbuds due to battery/hardware. The freedom earbuds are super lightweight. The bulk/weight is in the controller on the cord behind the right ear. There are six different sizes/types of earbud tips to choose from and four different "wings" sizes to pretty much guarantee a good fit. These can be worn down from the ear lobe, or up and over/behind the top of the ear. I personally like the up and over the top fit, although the traditional down fit was better than most I have tried. The sound quality is incredible! I enjoy the sound equally for running or lounging. There is a free app to download to create your own soundboard or use other's created equalizer settings. It is so helpful to create the perfect sound for any type of music! Back to fit, these stay in while running better than anything else with the up and over ear fit. I also use the included clips to shorten the cord for a precise fit behind my head/neck. I sweat A LOT when i run and these don't fall out and my gallons of sweat don't impact their performance or charging. There is a clip-on charging bit thing that adds additional life during use. Some people have complained about its bulk, but i honestly dont notice it after shortening the cord for a good fit. You get 4 hours life on the earbuds alone, and an additional four hours with the clip on charger. The clip on charger is also what you use to connect to usb charging. I keep everything in the included pouch so i dont lose pieces. I truly love these headphones! I have seen cheaper and more expensive options and i feel like these are a fantastic mid-range price option. Pictures included of up over the ear fit, also with & without battery/charging clip on. And blue tooth connection is very solid and quick to both my iphone SE and apple watch series 1. No interruptions while running connected to my watch and very minimal hiccups while walking around my apt connected to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    F5+Sure large foam sleeves = 5*

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I care a lot about sound isolation, so my method is not for everyone. I got a great seal with the silicon sleeves but was going to return them because I had to turn up the volume too much when outside the home/office. None of the included sleeves provided enough isolation for the gym or even a morning commute on the subway. Solution: I modified some Sure large foam sleeves by cutting off the outer tip and slicing the center plastic on one side so they stretch over the larger Jaybird nozzle. Best earphones ever now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been one, that likes to spend big money on headphones. I got these on black Friday. I opened them and 1st thing I noticed is this weight. They are not heavy by any means. I was just expecting cheap plastic, jaybird uses a metal. I Am not kidding the build quality is great. But the most important part of this review is the sound. And IT GOOD OUT OF THE BOX. These headphones recommend you to download their app on your phone. Once that's done, you can can adjust the bass, treble, and etc. It also shows you on your phone your battery status. So your never guessing when the music is going to stop. The battery life is about 2 and half hours. It does come with usb charging hub. Which is like a spare battery. You could connect it the headphones as you listen to music and that would give you the 4 hours of power. But I really don't like doing that, because that charging base is the only means to charge the headphones. SO YOU LOSE IT, NO MORE CHARGING THE JAYBIRDS. But that being said, they're great. And at 50 they are a steal. The freedom f5 by jaybird, truly give you a premium sound and quailty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    AMAZING SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE AWESOME. THE FIT IS COMFORTABLE AND THE SOUND IS AWESOME! DOWNLOAD THE APP AND CUSTOMIZE THE SOUND MAKES THEM A++. MUCH BETTER THEN OVERPRICED BEATS, LOUDER AND MUCH CLEARER AND CRISP SOUND.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually like earbud style headphones but decided to give these a try because they are wireless and were on sale for a great price! After using these multiple times, I really enjoy them! The sound quality is amazing, especially with the compatible app that lets you customize the sound of your music. These headphones also cancel outside noise which is another nice quality. I thought the wire connecting the earbuds would be bothersome, but it isn’t at all! The adjustable accessories that came with the headphones are wonderful as well, as I did have to go down a size in the silicone earbuds and the silicone place holders that sit in the ear. The only thing I don’t like about these is how cheap the charging clip feels. It’s cool how it works, but I feel as thought after using these for a long period of time, something is going to snap or the wire for the earbuds is going to break from separating the charging clip. I wish the charging method was more sturdy. Overall a great product for the price I got them at while on sale. Not sure if I would’ve bought them at full price though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Purchase the foam ear plugs from jaybird they will block more ambient sound. They are light I almost forget I have them on. The sound is awesome especially with the jaybird app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for myself. My wife tried it once and she started using it now.. She really likes it.. She hits crossfit almost 5 days in a week and she never forget to take this headphones along with her crossfit stuffs.. Great sound quality and the app that gives the control to balance the equalizer..

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Bass Drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones definitely pack a punch and fit perfectly in my ears. I use the wings and have tragus piercings in both ears and they've never fallen out. I use them for cycling, skating, running, etc. My only complaints are that I wish the battery would last a bit longer... It seems even when fully charged, and using the battery attachment, I never get more than 3-4 hours. I also wish the battery piece that snaps on was a bit more lightweight as it does tug a bit when moving about with the ear buds in. Charging is super quick however and even with the extra weight of the external battery, they still haven't fallen out. I rate them 7/10 as the sound and fit are my deal makers.

    I would recommend this to a friend