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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 141 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 141 reviews
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from apple AirPod pro version 1 that finally stopped working to these. What a mistake. Very low volume, app you need to download and always select what noise cancellation mode you want. Noise canceling not that great compared to AirPod Pro v1. I returned them to save money for the new AirPod pros.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We think we got a defective set of buds They would not connect to any of our devices. On one try They managed to connect but then would drop continuously. We like jbl and would probably buy jbl again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and i love this item. I use it on my workout every day and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price point but then high quality and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a gift to my friend, extremely happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He wears them all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for working out. I use them when mowing grass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and reasonable price. I would definitely recommend this brand

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wowowowow

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper awesome I love them so much jbl is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your time and money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low sound quality, not comfortable. Better options in the price range

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 1 out of 5 stars

    Not Built to Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music wasn’t particularly loud enough. Noise cancellation not the greatest. On top of all that, the case stopped charging 17 days after purchase. Worst $ ever spent

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed and the disconnect every one's in i whi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Above water not below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They disconnect when swimming laps. They do well with normal day-to-day use and connect to the phone as long as you are not under water, which is what I bought them for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earplugs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always felt off the ear and the little ruber what is that for ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL earbuds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the wife. She didn't like the sound and overall not so good earbuds. I wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds will not stay in my ears. The sound is not very good cause they don't fit deep into my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad overpriced earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts off periodically and then reconnects. Very problematic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So sad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice headphones. On the box they clearly state that they are waterproof. I used them once and then I took outside in the rain and now they aren’t as loud. I bought them specifically for the waterproof feature. Absolute waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not pair with my iPhone Also would not stay in my ears so I returned them in 2 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month with them and I'm already having problems when making a call I don't hear the phone ringing.

    No, I would not recommend this to a friend
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