Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $329.95

Customer reviews

Rating 4.2 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 110 reviews
  • Rated 5 out of 5 stars

    More comfortable than Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have the holy trinity of Bluetooth IEM: apple airpod pro 2, Google pixel buds 2, and Sony's xm5. I would place these 2nd in sound, beating the pixel buds 2 and airpods pro 2. They support all the formats regardless of what phone you use. The case is not a gimmick. It gives instant access to the battery state of both buds and the case to the percentage. Better than a little light that changes color or 4 little lights. An update has given me the ability to see notifications on the case screen. This is awesome since I can't pull out my phone while at work. It adjusts volume, skips tracks, and turns noise canceling on or off. The jbl app is robust and the equalizer adjusts the sound very well. Each update has improved the sound. I would love to see the next generation have music app support, like built in Spotify that you can store music onto the case's internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds quality sound long life battery it's one of the best earbuds I ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomics and sound quality are crucial for a pleasant listening experience. A good design adapts to the shape of the ear, providing comfort during long sessions. The sharpness of the audio allows us to appreciate every detail of the music. High-quality materials ensure durability and strength. Enjoying exceptional sound with maximum comfort is an unparalleled experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds for professional and personal use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound amazing. The ANC is probably right under the bose and sony earbuds. The call quality is excellent I've been told. The best and most important feature for me is the LCD screen and features on the case. I use these earbuds for work and play. The case allows me to personally switch between devices. I can choose my saved Bluetooth connections. Other earbuds manually try to switch between two devices and dont allows get it right. These are buds allow me to switch between several devices and get it right. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality and comfort

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good time testing these out and comparing them against the new sony flagships. I liked the texture of the bass better on these. I would say they were more comfortable and sounded about the same if not slightly better than the Sony's, but i couldn't get them to sync with videos on my pixel. No matter the settings. So back they went. Also that case has neat features but its pretty bulky to walk around with it in my pocket during my work day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds, very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL’s over Apple Airpods, because the are black. I liked my over the ear JBL’s, so I gave the buds a shot. Noise cancelling is great, and I love being able to have just one in ear. Charging case is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLDR: Great sound, great fit, convenient app setti

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My concern with earbuds in general has been that they always fall out of my ears, regardless of the size and material. I've never purchased wireless earbuds before now because of this, but my wired ones were busted, and figured I'd give these a go. Great sound, great fit. The JBL app helps a lot and being able to detect the quality of the fit is clutch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent if found on sale

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is decent but was not too fond if the quality of the material, alot of plastic makes me scared of dropping them. The screen is nice but unfortunately doesnt come with great use since i just open my phone to make adjustments anyway. Best feature in my opinion is the option to connect to any tv or pc with cable to transfer audio to headset wirelessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No excuse, fix this issue JBL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what sucks. If you use only one earbud, a lot of the features are grayed out and you can't apply noise canceling to that one earbud. Also, you can't change features while in mono mode, so you have to put both earbuds in in order to do anything basically. The passive noise canceling is great, but other $300 earbuds give you the option to use active noise canceling while using one earbud so go for those.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tour Pro 3 Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Display is easy to navigate and allows for easy connection to a selection of devices. Noise cancelling is excellent. Great for a workout/run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them to replace a older set. Love them, great sound and controls on it. Excellent value, can't see spending more for other brands that don't sound as good for the cost. Especially when these were on sale as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great , love the noise cancelation is great also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are good sounding but unless I'm doing something wrong, they are not that loud. The noise cancelling makes up for the lack of volume and the hear through works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very surprised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, these really surprised me. I have pretty much all of the lastest versions of the wireless NC flagship models from Sony, Samsung, Bose, Technics, Master & Dynamics, Status,Huwawei, Denon. These are right there with them all. The sound profile is really terrific. The case makes it even more of a winner. Where it shines less is phone calls. The NC system and AI leave these kind of flat for the callers on the other side, but the calls are clear and hearable. I definitely recommend the, especially for air travel. The case is your bonus then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Fit ears well and ease of use is great. Use them when mowing and the noise calcellation works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. They connect to my iPhone better than my AirPods. They are comfortable for short periods of time. They sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones love them for work and working out. No on earpiece volume change but noise canceling is great volume and quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound Quality and features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many bulk at the ticket for these, I was too, but thoroughly impressed with not only the amazing sound quality, but the features and ability to fine tune the sound. The app also has a Personi-fi which runs a hearing test to adjust your earbuds to any hearing discrepancies you may have. Still learning the features, but thus far very impressed! These replaced my BOSE earbuds that the battery was barely holding an hour charge. Was tired of being cut off while listening. Having many Bluetooth portable JBL speakers and incredible experience with their customer service in the past I wanted to give their earbuds a try. So happy I did! You won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds outside of Apple ecosystem

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, love the sound stage and app customization. The transparency mode is great, noise canceling is not class leading but really good. Display on case is more useful than gimmicky, but have to remember to disable when in pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very nice design……………………………………………………..

    I would recommend this to a friend
Sponsored